Money Saver Mini Storage

NOT A SAFE PLACE TO STORE YOUR PERSONAL BELONGINGS. DON’T PUT YOUR PROPERTY AT RISK…
This place worked for me until January 4^th, when one of the upstairs units above mine caught fire. No efforts were made to contact me even after I spoke to and left all my current contact information with the property manager. (During one conversation within the first week the manager informed me the door was intact but there is likely water damage. I would not be allowed access to my unit until the fire dept finished the investigation, so they would be in touch with me as soon as they were given the OK) Two more weeks had passed, without a call, so I decided to drop in and saw all new faces in the office. My unit was still fenced off and I was shocked when they told me I had to vacate the unit in 30 days. I asked if they had another unit I could rent and their response was.“In all probability NO because we do not allow water damaged or moldy items to be stored here.” While they offer a free truck rental to move you in, you’re on your own if you get burned out. Oh! but they did provide a dumpster for disposal of your damaged possessions. My feeling is they don’t care about you or your troubles, they just you and your junk out of their way. Don’t be the next sad story, if these folks can’t protect their storage business from fire don’t put your own property at risk.

So, I have had a storage unit here for about 3 years now. Actually it is my mother’s unit. She moved in with us 3 years ago and we cleaned out her house for it be rented. She could not get rid of anything and would not sell her home. So, she rents a unit. All along it has been good. Elaine and her husband run this place and are very nice to deal with. Since I rented in the middle of the month there has been a carry-​over and I have offered to bring it up to date but this has not happened. So, TODAY I get a call from some gal in the office (yeah, I did not get her name, but it was NOT Elaine) and she says I am behind and I owe over $ 300 and blah blah blah! Now, I am a bit miffed and get onto the bank to see (all payments are set up to go out automatically, this way I don’t have to remember mom’s bills) and she is on track and NOT BEHIND. I tell this to the gal and she argues with me. Rent is due on the first! She says, I say, we paid in the middles of the month and there is a carry-​over amount. Elaine knows and does not call me, it is always paid I tell her. She is NOT HAVING ANY OF THIS AND DEMANDS THE PAYMENT IN FULL. Wow! Bitch!!! Probably just trying to do her just but REALLY!!! We are GOOD PAYING CUSTOMERS AND I WON’T BE TREATED LIKE THIS! We rent a large unit (mom’s whole house) I don’t care, she pays, and she won’t get rid of anything. I will do this when she leaves this earth. So, I am now HARASSED but this little chit and I am now thinking, I should just go through the unit and quietly get rid of the stuff and then get rid of the unit. Yep, you might not want to go here. Elaine is wonderful but she does get days off and the fill-​in gal, BITCH! That is what I have to say. You can do what you like. I won’t be here a lot longer.

DO NOT STORE YOUR CAMPER OR VEHICLE HERE! VANDALS and TERRIBLE CUSTOMER SERVICE from the management!
I had my camper and truck stored here for the past few months. I know I released the management of all liability for damage and that is not my issue. I called Mike, the manager, today when I discovered my camper had substantial damage due to an attempted break-​in. I wanted to make him aware of it in case there were others that were damaged. He proceeded to tell me that he knew there was a break in a week a when someone cut the back fence and broke into several campers. I think it would be good business to call and let other renters know that campers had been vandalized rather than ignoring it and letting you discover it when you came to check on it yourself! And to top it off, I told him I wanted to cancel my spot effective immediately and he proceeded to tell me he needed a 10 day notice so I would continue to be billed for the spot. RIDICULOUS! I would still be a happy customer if he would have apologized and canceled my contract immediately instead of reading off the «rules» and how he had to bill me for it. So now I am left paying for the damage to my camper and storage spot. My recommendation: go elsewhere. It will save you time and money in the end.

I am updating this review… Per my previous post, the regional manager had reached out to me with a sincere apology! I really appreciated that. Kudos to him for being on top of customer service!

I did a lot of calling around to find a reasonable storage unit, I hadn’t moved in several years so all of this was new to me. Everything seemed so «industrial» not to mention expensive. The people I talked with at the «high profile» storage companies were at times impersonal and I began to find myself really frustrated.
Then I remembered the «Money Saver» located not too far from where I lived. I drove by all the time but never paid attention. So I went up there and all I can say is that I instantly felt relief. I knew this was going to be the place I would be storing my belongings. I parked and went in and was greeted by two of the nicest people.
* They were very professional and quite knowledgeable and added a friendly and welcoming touch.
* They had a great special when their rates were already less than their competitors
* The premises was always clean and neat
* Insurance came with the rental
* A free lock
* Free moving van you can reserve when moving in
* Right off I-​205 at the Foster rd. exit– very easy access
What more could you possibly want, I am happy to give them my recommendation.