Income Property Management

Too bad. Regrettably, too many have committed to recalibrating their
moral code to the lowest rung possible. Where the measure of success
is — «what you can get away with». It’s my learned opinion that that is
a perfect description of how IPM «handles» their business. Scummy.
Dismissive. Too bad. They didn’t have to be like this.

This property management company is by far the worst.
We have been living in one of their properties Corso Apartments for 2 years.
Our neighbor just moved in at the beginning of the year and within 3 months has made our life a living nightmare.
Our neighbor clearly has mental heath issues and started stalking and threatening us.
Accusing us of messing with his electricity and talking to him through the walls.
We have made numerous complaints to this company and they have done absolutely nothing.
We requested that we be moved to another apartment in the building, to which they said no.
After my boyfriend was assaulted by this person, we assumed that would be more than enough for them to help us and nothing has been done.
We have numerous videos that prove this guy is unstable and unsafe.
We finally requested that we break our lease with no penalties due to the unsafe and hostile environment. They denied us and have offered no alternatives to get us out of a very scary situation.
Overall this company only care’s about their own pocket, which is understandable to an extent.
Ultimately if you are having any issues that require immediate attention, don’t count on them being helpful at all.
I would advise anyone to say away from any property that they are managing, you will be completely unsatisfied.

I had to give one star only because it wouldn’t allow minus stars. Perhaps the worst management company in not only Portland, but in history. They hire inept on site managers, those that cannot even spell, much less handle tenant issues. Waiting for any repairs to be done, well let’s just say you must be very very patient. Then of course when they do materialize, it will not be done properly. Promises are made to shut you up, then when push comes to shove, those promises are not fulfilled. They spend more money taping useless notices on your door, only to mail you the same notices in mail. With all this waste of paper for all the apartments involved, these tightwads claim it is not in their budget to afford a carpet cleaning even after seven years. The children’s play area consists of bark chips that attract animals from all over the area that use it as a poop and pissing area. Still, they continue to add these cheap bark chips on top of the contaminated ones that the kids play in. They could care less if your kids get sick, again, not in their budget to remedy the situation. When they finally get a decent maintenance person that actually knows what they are doing, that employee soon quits because of massive overload and simultaneously becoming aware of the horrible company they hired into. Managers lose paperwork, money orders and other important paperwork and then try to blame their stupidity on you. The corporate office is rude, condescending and feels they are doing you a favor by addressing your issues, which only benefits them, as you do not matter. Do yourselves a favor and just say no to IPM… unless of course you are looking for more stress in your life.

Good lord, don’t rent from them and don’t hire them to manage your rental, unless you want pissed off tenants. After living happily in a complex for 10+ years, they took over and I felt like I was living in a dorm. Every week, a new notification was on my door about some new BS rule and yet they never followed through with what they promised to provide.
I had a serious noise issue with a neighbor that turned into harassment from the neighbor because of my complaints. I even got the police involved and IPM’s response was to ask me to leave quietly after my lease expired or I would be evicted. They swept it under the rug and didn’t give a damn about us.
I happily left and received NONE of my deposit back and was in fact charged for new carpet. but before I had a chance to pay it, I ran into the new tenant and she told me they never received new carpet! So, they were trying to charge me for something that did not exist.
Just save yourself a lot of misery and stay away. It’s just not worth it.

I can’t honestly give these guys even one star. From the condescending, dishonest property manager to finding things moved around in my apartment after I’ve been gone all day to having Grant email me that he walked my dog. I have filed complaints over and and over and nothing has been done. I am disgusted, disappointed and appalled that there are still people moving into this building.
Recently I had ACL surgery and requested and extra front door key for my mom and boyfriend to come in and out while I was recovering. The answer I got? «You’ll need to rent a key from Grant and check it in and out every day, so just let us know when you need it and when you’ll return it.» Another instance was when I got locked out once and realized the callbox doesn’t have my number installed into it. Their answer, «well it’s an old building and only accepts 503 numbers,» followed by a «ugh yeah, I know you’re locked out you’re going to have to wait. I’ll get there when I get there.»
This place is awful. Don’t move into any of their buildings, especially Casa del Rey. It’s not worth it.

They have some interesting buildings in good locations. The problem is that they run them as if they are managing a high school dormitory. They somehow fail to recognize that they are leasing to adults with legitimate adult contracts. The Building managers act like dorm monitors. Too bad. It is a terrible business model and quite an unpleasant way to live if you are a grown-​up.

Without question the worst property management in Portland. The on-​site staff, to be fair, are helpful and professional, but they have to answer to complete buffoons who couldn’t care less about their tenants. They’re inaccessible, rude, slow to return phone calls (if they get back to you at all), and they have no contingency plan in place for weekend and after-​hours emergencies. Plumbing problem? Tough luck, the earliest they can send somebody out is Monday. Locked yourself out? Enjoy calling a locksmith on your nickel!
I recommend IPM for nothing but a last-​resort alternative to living under a bridge. They get a five middle finger rating.

I am flabbergasted by the management and co-​management that IPM employs. My main problem is that IPM hires dishonest and two-​faced people that have too much power over too many people (tenants).
I was thinking it might be an isolated problem at Gateway Park Apartments but after reading these reviews, It may be more the rule and not the exception.
What a shame.
I still can’t figure out how anyone, much less people who are supposed to ‘manage’ property, can sleep well at night knowing they ruin people’s lives on a daily basis… just because «they can.»
Horrendous. Stay far, far away from any dealings with this company. Especially management at Gateway Park.
:(

Non-​responsive. I have had some concerns and questions regarding the conditions and tenants living at Tabor View Apartments, and so have left voice messages with every management level of the company including the president. After 4 weeks of emails and voice messages, I have yet to receive a call back. My concerns are regarding threatening and passive-​agressive behavior, property violations, noise curfew violations, etc. These are time-​sensitive issues, and the non-​responsiveness of IPM is contributing to the problems.

The people in the main office seem friendly enough, but their onsite staff are all incompetent, and seemingly all felons. I don’t know if it is just a cost-​cutting thing or a genuine lack of ethics that drives this company, but they are certainly slumlords as far as I’m concerned. I can’t possibly express the extent of my regret for having moved into an IPM-​managed building.