iDoc iPhone Repair Shop

IT WAS AWESOME! ! !
I dropped my iPhone 5S, the glass was good, but half of the screen could not be touched and there was something wrong with the display.
The guys is very friendly and professional, I should have his name. JUST 30 MINS, JUST 30 MINS, done!!! I could not believe how fast it was. Also, I have 6 month warranty. Overall, cannot not be good any more, just take you iPhone there with any problem.

I dropped off a 2^nd gen shuffle and a 2^nd gen mini to get their battery replaced. I *did* tell them they could take their time but was hoping they would be done by the time I took my vacation — about a month later. I also let them know that another shop had offered me some free batteries since the shuffles weren’t in demand much anymore.
They were pretty disorganized and pretty poor at communication; I had to do all the contacts to find out the status of the work that was being done. First it was needing to find the batteries — 2 – 3 weeks after I dropped them off. Then it was, we’re still waiting on the batteries and finally, after my vacation, it was we could only fix the mini and could not do anything with the shuffle but they were ready (on a Monday) and I could pick them up. I told them I’d be in on the weekend.
Dropped in yesterday and the one they could fix the battery on was not done. The guy behind the counter was very apologetic and put the battery in within five minutes or so. He asked if I’d received a quote but I had not and I let him know that my expectation was that it wouldn’t cost much because of the very long time to do the task and the actual task not being done even though they said it was. He ended up apologizing (sincerely) and comped my battery work.
They did right by me in the end although getting there was a struggle. Because of that, they are getting an okay rating. If you have old tech, I’d see if someone else is a better fit. They probably do better on new tech.

It all started with the flip of the canoe and then a bit down the line there was a quick dunk in the toilet and now my iPhone decided to take a spin in the washing machine. This place is fab! The phone has been quickly dissected while I am giving my watery woe stories. It has been given great care and I am so happy this place is on the planet.

GO TO AN iPHONE STORE TO GET YOUR PHONE FIXED!!! Three days after my screen was replaced it broke in the middle of the night. I went to bed with it in good condition and woke up to a crack right between the top of the phone and the ear speaker. Took it in, they said they can’t do anything about it. even though it was exactly three days after they fixed it and I did not drop or damage the phone. I thought it was clearly an installation thing but did not fight because I can’t know exactly what happened.
Then I bought a super protective case and put a screen protector on it. Yesterday, about 3 weeks after installation, my phone fell out of my hand, as they sometimes do, onto linoleum floor. Heart sank but thought, nah, I have a great case and it didn’t fall that far. Sure enough, corner of screen is cracked. I’m thinking cheap glass, but regardless, if I had went to the iPhone store and spent 20 more dollars they would have replaced the screen after the first mysterious pop of the screen in the middle of the night. And in my opinion with a more reliable glass.
Nice guy in the store so I hate to leave negative comments (I never do) but this has caused me so much stress I felt I should pass along my experience. Love supporting local business, but this was too expensive of a mistake to write it off.

I drowned and ruined my iPhone. These guys weren’t able to revive the dead, but they were super nice, went out of their way to try to help me, and had quick service (I walked in without an appointment). If I need a smart phone or similar item fixed in the future, I will definitely be back. Also, the shop was easy to find with free street parking right in front.

I read the Unilocal reviews and finally chose iDoc to fix my iPad Air, and I am glad I did. I can be pretty brutal on my tech devices since I am on the go all the time and using my iPad constantly for work, even with a case on. They fixed my cracked/​broken screen (and the button) in about a day and a half for $ 150. They forgot to call me for pickup (hey. it happens), but they stayed open late so I could get my much needed device.
After about a month or so I pulled the iPad out of my purse and the screen was acting strangely, and also had a crack. I brought it back to iDoc, and they were true to their word and warranty, and fixed it without question in a day. THAT, is 5 star service my friends.

Super nice guys, miracle workers as far as I’m concerned. Quick and painless! Had me in and out in under 1 hour.

After reading such glowing reviews, my daughter convinced me to have iDoc replace her broken glass on her ipad. We were told it would be fixed the next day. We came back to find out they didn’t have the replacement glass and we would need to pick it up the following day.
One day after picking it up and paying $ 150, the screen started to crack at the hole for the home button. Like another customer stated, the hole was not cut properly which caused it to crack. I called back immediately and told them about it. They told me that they are not insurance. If there was something wrong we shouldn’t have used it. Because it was now cracked, we’ll need to pay again for another screen to be replace the brand new one that they just put on (another $ 150).
I then talked to the manager, who refused to fix it without us paying again. He finally stated, it was not due to their incompetence, but due to the use of my 13 year old daughter. I told him that this device was bought for my daughter to use it. If it breaks after my daughter pushes on the home button for only 16 hours, then the work that was done was incompetent. He finally agreed to replace it, but stated he would never pay for it again.
Well, the second one was cut wrong also and another crack happened again. We’ll have to go someplace else to get it fixed properly. I would never go there again. They blame you for not noticing something is wrong, instead of taking responsibility for poor work. I believe they should have noticed something was wrong with their work since they are the technical people.

Great service, upfront prices, not to mention awesome bunch of guys that are tech gurus!
I brought a mini iPad that feel victim to the washer. After days in a bag of rice it turned on, but had moisture marks on the inside. I brought it in to see if I could get it repaired. I was told it they could repair the screen but could not warranty the work since there was water damage. He suggested it was better to buy a new one than pay about the same price to get it repaired and not really «fixed.» I appreciated the honesty because most places would have taken my money and not tell me the truth. I left and did not get repairs done.
Forward a few months later, my ipad 2 fell off of the counter and the screen was shattered. I really liked my experience months prior, that I brought it in for a repair without a doubt. $ 130 and my baby was shiny and new!
Thanks for earning my business, and thanks for hooking my son up with a quarter to get gum all from the gum ball machine. All around nice guys who offer straight up great service!

Wow, seriously! I was so sad when a little iPhone drop broke my LCD. I started looking at new phones, YIKES! Then it occurred to me that there just might be some great Portland business that could fix this old beloved phone, and I found iDoc! Walked in, they had the new screen and frame for my 4s, and told me it would take an hour or two. Done and done. $ 80! Thanks guys!

You can get your iPhone fixed just about anywhere, but this is the best place. A perfect experience and a flawless repair that is warranted!

I was very impressed with the service here. It is speedy service with a reasonable price. He fixed my iPhone 5S in 1.5 hours for $ 115.

Took my iPad in yesterday around 3pm for a broken screen (hardwood floor fall). They gave me a price ($ 130), asked if I had any other issues (no), took my info and said I could come back the next day around 3, as it should be done, and they’d call sooner if it was ready sooner (it was and they did).
No fuss, no up sells, just quick, professional, fantastic service! While I’m hoping I don’t need their services again, personally, I’ll be back if I do and refer them to everyone who could use their help.
Bravo!

I have brought an iPad and iPhone here to get glass fixed. Excellent service, fast, affordable. Highly recommend.

Girlfriend’s phone got soaked in the rain and quit. Took it her and they diagnosed immediately with quote and time frame. They dried it overnight three times and tested everything out. It needed a new screen, but much better than buying replacement or taking to Apple. The guy was super helpful and explained everything wonderfully. Solid place, worth the trek.

Alex is super nice. I think he moved away.
But I’ve been here more than once and have been helped by the other homies.
They’re just helpful.
Got the lock button fixed on my iPhone 4 in about 30 minutes. That 4 is still kicking. I swear. One of these days… It’s gonna die.
Apple told me the lock button couldn’t be fixed… I went for years on that info. With that handy-​but-​irritating Accessibility button floating around the screen. I know some of you know exactly what I’m talking about.
Anyway.
Dudes are rad and I will definitely send everyone I can in this direction.

This is as good as it gets. What can I say?

Pretty much echoing what everyone else is saying here.
I said to myself, its the week before christmas and do i really want to go to Apple and argue about whether my phone should be covered under applecare. The answer, not at all. So I dropped it to these guys for a lightning port replacement and a screen repair. It was done in the time they stated and for the cost they quoted.
Would recommend.

I don’t usually review places unless I have had superior service. iDoc is amazing. Several months ago my son dropped my iPad face down in Costco, shattering the glass on impact. Thinking I could save some money, I ordered a repair kit and tried to DIY it. That turned out ok, until the glass shattered under my hand at the slightest pressure a few days later.
I put it away until I could find a good place to take it to to have the glass replaced. I find iDoc and after reading all the reviews, I felt confident I could take it in.
The customer service is superb. I walked in and was immediately greeted. I showed him the iPad and he explained the repair/​replacement. He also told me how he would manage the dinged corners to make the glass sit better upon replacement. Then he told me it would be ready in TWO hours! I had class so I asked if I could pick it up next day and it wasn’t a problem.
When I returned this afternoon to pick it up, it looked brand new. Upon closer inspection, I noticed one of the corners was slightly raised. I asked if it was normal. He said no and immediately fixed it. I paid and he reminded me that I have a warranty should anything happen.
My iPad is now usable again and looks beautiful. The repair and the service were impeccable. I am so glad I waited to have it repaired by iDoc. I’ll definitely be doing business there again for any other Apple products.

I strolled into this place on a whim after seeing a sign in the window that said they repair more than just iphones– macbooks too!
My computer had been running extremely slow for months and I couldn’t figure out why. They were able to take one quick look at my computer, run a couple repair processes and voila!- computer back to normal speeds!
Customer Service was great and speedy! Just what I needed. I will definitely take any of my apple products to them in the future.