Collision Auto Glass, Inc.

Called for price and was given a quote and was asked if I want to schedule the job. Told him I would get back to them, called a couple of days later and was given different quote. When I asked why the difference was told market pricing but was quickly told they would honer the first quote. Scheduled the work and upon my arrival was greeted by name and shown the waiting area and offered coffee. Work was done quickly and professionally, received vehicle back clean.

I gotta say Collision Auto Glass is great. I had a chip in the windshield of my new Beemer. A rock flew up on the Sunset highway heading west one day and made a small tiny crack. This was not acceptable. I had to get my baby fixed ASAP. No cracks for my windshield no matter how small.
So that being said, I called up Collision glass and after a few schedule issues, got my car into them. They did such a good job!!! I can’t tell the crack was there at all from the outside and you would have to stare really hard and up close to see the tiny speck left from the inside. I couldn’t be more happy… well except maybe if the rock hadn’t hit my windshield at all LOL
The guys were great and friendly and took great care of car and me. If you need any glass repairs, go with these guys! Go… now!

I have had a leak in my trunk for quiet some time and I thought it might be due to a problem with the back glass. I took my car in to collision auto glass and the guy was very friendly and very helpful. He looked at my trunk and back glass to see if he could diagnose the problem. The problem was not with the glass so he couldn’t help anymore, but he went above and beyond the typical customer service I would expect! :)

So I was recommended this shop by my dealership to save some money on my windshield.
Were they fast? Yes.
Were they friendly? Yes.
Did they leave a mess of plastic and rubber bits all over the interior of my car? Yes.
Did they scuff the dash? Yes.
Would I use them again? Probably not.
They should invest in a vacuum and plastic or cloths to cover the interior of the vehicle.

I highly recommend this place! The guys were knowledgeable, kind, friendly, and welcoming. It was a no stress, no baloney experience. They have an awesome waiting room with coffee (Keurig), nice couch, WIFI, TV, and clean environment. If you go there it takes about an hour and a half but, is a very nice place to be. Thanks for a job well done and great service.

Friendly, Fast and professional! They will be my only call when I ever need glass repair on a vehicle. Spoke with Gene and they were able to get me scheduled in right away. Thanks for the great service!

Fast and friendly! They did a great job repairing the rock chip on my windshield. Definitely will come back if I need to. But hopefully I won’t need to :)

I decided to post something because my time was wasted today. I made an appt. with the company for a windshield replacement, with clear instructions that I wanted a specific brand of windshield. It was understood and approved that I will have the brand of windshield I wanted for my install. They were late to show up, and then upon set up the install tech brought out a different brand of windshield,. I would not have posted anything if it wasn’t for them showing up trying to install something that I did not request. They could have just called and said the company did not ship them the brand of windshield I wanted and that they would need to reschedule. This would have not wasted my time or theirs.
So I give them one star for effort and who knows how the service would have been but I can only guess if this is how they start the job.

I moved to Oregon recently. Somewhere between the sign for «Welcome to Oregon» and the top of the Siskyou pass, I took a rock to the windshield of my 4Runner. Sigh. I finally got around to resolving it this week. The appointment, while long (plan for four hours), was easy to navigate and they worked with my insurance so that really, I just showed up, handed over the keys and the deductible, and got my car back at the end of the day. They were nice enough to let me leave it there for 9 hours while I worked. It seems like a great job– here’s hoping it holds! Oh, and keep in mind you can’t go through a car wash or close the windows all the way for one week.

This is the first time I’ve had to have any auto glass work done, so I guess there’s no real basis for comparison, but these guys did a really good job and did it quickly. They were both very friendly too. I hope I don’t need to see them again, but I will be coming back here if my car gets broken into again. (:

My husband called Kuni BMW and they referred him here. He called and their pricing was fantastic. They said they could come out same day. Our window for install at home was between 1 – 4 and the tech showed up at 4 pm. When he got started, he realized our car was missing a vital piece to staying leak free. He gave us the option to proceed without it or reschedule after they got the piece from BMW, we chose to reschedule. They came out the next day, same time period, installer showed up at 3:30 pm. The install took right around an hour. The car was left clean and the windshield looks great!

Went in to get a windshield chip fixed today. Great customer service! They were so polite and fixed my window within a matter of minutes. Will continue to support such a great local business.

So, this Saturday, I was in the Hawthorne District at a comedy club, and came back to my less than year old car to find that the rear passenger window had been smashed and a few items stolen. I’d go on a rant as to why I think the Southeast area of Portland should be walled off and turned into a real-​life Hunger Games situation, but this isn’t the place for it. ;)
Anyway, having a shattered window, and living in an extremely rainy place, I wanted to get it fixed as quickly as possible. So I call Safelite, you know, the company that advertises on TV all the time about how they’re the best place to go for auto glass repair/​replacement. I’ll leave out the details, but do NOT deal with them.
After speaking with Safelite, I immediately shopped around, and I want to give a major shout out to Collision Auto Glass! I called them, and they had the window in stock and were more than happy to come to my home and repair the window same day, within just a few hours of the time I had called in.
The service was prompt, professional, and high quality. I highly recommend Collision Auto Glass! I hope to not deal with my car being broken into again, but if I do, I know who I’ll be calling first — Collision Auto Glass!

We had the unfortunate experience of having out car broken into. We called Collision Auto Glass and Mike S. quickly came out to fix our window. The guest service was great! Quick, Professional, Friendly, and affordable! Thank you for making a bad situation bearable! We will call in the future for additional work when needed. Thank you!

I called around to compare pricing in the area and everyone else had a higher price. Collision Auto Glass came to my door and was finished replacing my windshield in less than an hour. Great service. Highly recommend them.

If you have a BMW take it here. This is where all the BMW dealers and shop send windshield repairs/​replacements.
After over 15 years of driving I finally got my first rock chip. Sadly this was within 2 weeks of finally selling the car I was driving these 15 years and picking up a used BMW. I did some quick research in Portland, but didn’t see these guys and ended up very disappointed at a different shop, worst of all with a leak.
I emailed Gene at collision and instantly knew that was where I should have taken my car in the first place. He walked me through some of the issues and common concerns with my model, and quoted me on a few options. After we worked out the details, Gene’s installer was out the next day. He did a fantastic job. Everything is OEM (Pilkington glass, proper molding) and it looks miles better.
I bet they do quality work on all cars, but if you’re looking for a place with BMW experience (they have a page dedicated to that fact on their website) as I wish I had found to begin with, this is where you want to call.
Customer Service was great, Quality of work was great, and I have piece of mind (hard to get after my experience elsewhere). I couldn’t recommend these guys more.

After calling four other businesses, Collision Auto Glass gave me by far the best price, and– unlike the other places– did the repair the same day AND came to my house to do it. The two professionals I spoke with couldn’t have been more accomidating, understanding or friendly. Because of their timliness, repair quality and affordability, and their outstanding customer service, I highly reccommend Collision Auto Glass!