Century 21 Turner Properties

My husband and I rented a duplex, sight unseen for 6 months. They were very available and eager to help when we were signing the lease and very difficult to get a hold of when we were tenants. They denied completing a walk through with us initially and at the end of our lease. Luckily we took some photos to eradicate the «damages» they conveniently blamed on our older dogs. The tenants before us occupied the unit for 15 years and they were trying to blame much of the previous tenants wear and tear on us. They have taken advantage of all 31 days to return our deposit and are still withholding large sums. They have been rude and continue to ignore our emails until we persist. Regretting this experience entirely. Don’t look for rentals with century 21 turner properties. I only put 1 star because that’s the least amount possible.

I’ve been working with Turner Properties for the better part of a year now and can’t say enough great things about them. In that year Turner Properties has increased the cashflow on my duplex by over $ 500/​month. They have also managed two unexpected turn overs flawlessly. Communication with the whole team is unbeatable. I feel welcomed with any and all questions that I dream up in the middle of the night and can count on a quick knowledgeable answer. Furthermore I have heard nothing but great things about them from my tenants and neighbors.

For some reason my previously GLOWING review of Turner Properties was flagged as «untruthful». What do I have to do Unilocal???Show you my rental reports from them over the last year??? Happy to do it! I always thought Unilocal was fair but apparently someone edits these things as they choose. My review is STILL five stars because these guys ROCK.

Beware! We rented a property through this management company, and it has been a nightmare. They tried to pressure us into renting site unseen, and now I see why. Our «immaculate» house is filthy; the walls, carpets, and vents are black around the edges to the point that we brought in a fire restoration company to determine whether there had been a fire in the house. While there were no obvious signs of a fire, they agreed that the property is «unusually dirty.» In addition, the house was advertised as having «amazing Brazilian hardwood floors.» They are cheap laminate. The employees at Turner Northwest have essentially stonewalled us regarding any requests to have the property properly cleaned or to let us out of our lease. Their responses are so canned regarding the floors («as far as we know they ARE hardwood floors» and when pressed further «they are hardwood floors with a Brazilian cherry laminate finish») that it is obvious that this misrepresentation is common practice for them. We spoke to an attorney who specializes in tenant-​landlord issues who confirmed that they falsely represented the property in their advertisement, but the hassle of bringing them to court is frankly not worth our time. In the mean time they hold a significant chunk of our money, and we are stuck. I would strongly advise renting elsewhere.