Bridgetown Electric

I had an electrical fire in my circuit breaker box caused by a bad electrician. Eric came right over to fix it and then he had to make two trips to find the right parts to repair the damage. He didn’t charge me for all that travel time and he was just great.

I’ve had some ongoing electrical problems in an older house recently bought. These folks have been both prompt, responsive, and fairly priced. I haven’t used any other electricians since I moved to Portsmouth.

Bridgetown Electric was recommended to me by the carpenter who put in a window at our house, but I didn’t have a very good experience with them. Keith looked over the scope of the job of rewiring half of our basement, plus replace the circuit breaker panel, and said he’d email a quote with a couple of options. I read the options as EITHER this price OR that price, depending on what was done. Imagine my surprise when I got the bill and it was for BOTH prices COMBINED. So instead of just under $ 2,000, the bill was for under $ 3,000.
The misunderstanding was my fault, probably. But when I had called to confirm the job based on the amount of the estimate I was definitely talking about the $ 1,750.00 amount for the whole job, not a combined price, which I took to be either with or without the panel replacement.
A second issue is that they don’t seem to be great problem solvers. Part of the job was to connect floor warming wires (under ceramic tiles) to a wall mounted thermostat. Maybe Home Depot shouldn’t be selling floor warming kits to DIY home owners like me. But I had verified continuity in the wires, and the Bridgetown guy checked it out too. He installed two different thermostats, new, out of the box, correct brand, and neither worked. He verified power to the thermostat, but there was, and is, no floor warming. And that’s the way he left it. «I don’t know why it’s not working,» was his analysis.
I had had reservations about using a non-​union shop. It might have made a difference in actually completing the work. But, you know, Nike, Nordstrom, in fact every company that can do so uses the cheapest foreign labor and materials. It seems as if consumers are schmucks who always must pay «American» prices for knock-​off products, and labor.
In short, paying a high price for so-​called ‘expert’ labor like this, from Bridgetown, was not a good deal, in my experience.

I have used this company twice for a series of small repair and installation items in my home: once in June 2011 and again in November 2012 for 2 – 3 days each time. On both visits the service was excellent. The electricians are professional, pleasant, knowledgeable, work hard, and leave a clean space when they are done. The prices are reasonable and the work is done right the first time. What more could you ask for? Great company — I will call on them again.