Bridge City Cafe – Pioneer Place

My company has ordered their food for me a couple of times, and I’ve never been disappointed! I get the roast beef, the ham, or the turkey cranberry sandwiches, and they’re all delicious! The kettle chips and soft cookies are really good, too! I like that they name the sandwiches after PDX streets, like the Burnside Turkey Bacon and Hawthorne Ham and Swiss :-)

I love working with these guys for catering lunches. They’re always courteous, helpful, and punctual. The food is great, too.

Place is dank. Best cookies in town. Chippers are the way to go. The staff is awesome especially one named Elizabeth! Makes the best sandwiches.

Bridge City Café in Pioneer Place will never be a shining beacon of culinary quality. Nevertheless, they have products that are tasty and of a low price. There are all kinds of pastries, sandwiches and salads, perhaps this is a kind of bakery if you will. This does tend to be faster than their Lloyd Center location, but there are still better options in Pioneer Place such as Ocean Aloha.
I walked in to see if this was any different than their other locations. My order for a snickerdoodle cookie was handled in a jiffy. It was delicious, though most of us have likely seen and tasted better. It was sweet and creamy, but Elephant’s Deli has a cart across the street with a sophisticated marionberry scone. Luckily, the price of $ 1.50 for the cookie made all the difference.
This is a good place to stop if you happen to be in Pioneer Place.

Decent cup of coffee. The cookies that they sell taste like Mrs. Fields. The creamer on hand is little packets of Coffee-​Mate.

Buy six cookies, get six cookies free! Best deal I’ve found since I got to Portland! I am a happy fat kid! LOL

Delicious cookies, great staff, yummy soup, fast service… it’s a great place to grab lunch while shopping. A refreshing fresh alternative to the other options!

Nice spot to grab a soup, sandwich, or salad, or coffee and a pastry. My wife and I each had a soup and sandwich combo, and both were tasty and made well and quickly. My toddler had a fruit salad, milk, and blueberry muffin. I was pleased to find out the muffin is not overly sweet. The prices are not the best, but this place is in a nice mall (high rents) and you do get a free cookie with the meal. I did not have any issues with the staff behind the counter as some other reviewers had. The staff is younger, and I could see how a more mature group could add to the experience.

I ordered a fairly simple turkey and cheddar sandwich ($ 7.95), which came with one of their homemade chocolate chip cookies. The sandwich was huge, layered with turkey, fresh lettuce and tomatoes, and two cheese slices. The bread I chose (they were out of the wheat) was a molasses rye and was freakin’ awesome. Who knew rye could be that good? The sandwich ended up being lunch AND dinner because it was just that filling.
Also, that cookie? Don’t pass it up or be all like «Oh, I’ll just get chips with my sandwich, I don’t need no cookie!» because you would be really missing out.

I go here often since I work near the mall. Usually I would give it a 4 out of 5 stars but today I watched the girl that took my order drop my $ 20 bill on top of the cookies without removing any of the cookies that it touched — in my opinion that is disgusting since dollar bills are covered in germs. Seems like that would be a health code violation too. Also, the same girl took a few more people’s orders after mine (handling money in the process), then went back and put gloves on WITHOUT washing her hands first and proceeded to make my sandwich (which IS a health code violation). All in all I was a bit disgusted with Bridge City today. I think they need to work with their employees a bit more on cleanliness and sanitation. I tried to search their website so I could contact someone in management directly, but could not find such information. Hoping someone from their establishment will see this and correct the situation.

Huge fan of Bridge City Café. I used to go there at least a couple of times a week when I worked in that area. Great and healthy food, wonderful fresh baked bread (and cookies!) and wonderful salads. Always very friendly too. Also there is enough seating to provide a quiet, stress-​free lunch experience. My favorite lunch place in the downtown area hands down.

I don’t know if I have ever gone to a Bridge City Café (not just this one) and had EVER gotten my order correct. I ask for a sandwich with no mayo, I get mayo. I ask for swiss instead of cheddar, I get both. Today I ordered a salad with chicken and didn’t get chicken — sure did get charged for it though. The girls behind the counter were literally rolling their eyes as they were waiting on people. It’s not fair that I should have to check my order before I get back to the office to ensure they made it correctly. The management really needs to improve employee presentation and follow-​through.

This place rules. Being a vegetarian, I can only have one of their sandwiches, but boy is the Broadway Veggie good! They use high quality, fresh ingredients, and you get a free cookie.
I tried one of their soups for the first time today, and it was good as well!
I don’t really know what people in other reviews are complaining about when it comes to service here, though. The only interaction you have with employees here is when ordering and picking up your food. They’ve never seemed super enthusiastic, but they’ve certainly never been rude to me!

Ordered giant cookie on Wed for sons 13^th birthday and paid for it. Got there and it was not ready. Lady said no one took out the order. Guy blamed it on being busy for Black friday. Well don’t take orders on a busy weekend. I could return in three hours, decorate individual cookies or refund. Oh and here are two cookies for your trouble.

Good quality and pretty good most of the time. but Something has gone wrong with the chicken salad… The last 3 times I’ve had it the meat is gristly and there are chunks of what appear to be bones. A different supplier? Cheaper meat? Makes me sick. Hope they fix it soon!

Bridge City Café has the CUTEST PORTLANDIA names for their sammies and the same scrumptious variety as the formerly named Paradise Bakery! Do I want a turkey sandwhich slathered with cranberry sauce six months after thanksgiving? Hell yes I do! And I know exactly where to find it! Plus the staff there is super cool and none of that fake insincere stuff! If you don’t like their customer service maybe you’ve never worked in it before haha! Great food, great people, and bomb cookies!!!

The food is good. The cookies are great (I mean they are uncooked, so really its just cookie dough which every one loves so that’s why they are great). But the customer service definitely needs to improve. If you don’t like your job then go some where else. I know most of the girls & boys who work there are high school students but they should learn to smile a little. It makes a large difference in someones day to say hello how are you? Or even a recommendation if people are having a hard time choosing what to order. I work in the mall so it’s not hard for me to go up and choose what I want. It is hard for me to ever want to tip the girls who give me a blank stare like I did something wrong. I bet with the food and lessons on customer service people will want to come back to this place :-)

I’ve yet to have a bad meal at Bridge City Café (formerly known as Paradise Bakery) and I’ve eaten here a lot since it’s nearby my work. In the couple years I’ve been frequenting it, there seems to be low employee turnover — I see a lot of the same faces, which is nice. The cookies are always yummy and cooked perfectly. The bread is always moist and melts in your mouth. My personal favorite is the chicken and wild rice soup with the Burnside Turkey Bacon sandwich.

They are always out of what we are looking for, or
you just can’t get waited on here. We waited for 8
minutes one day while 2 scared girls ran around
taking care of a couple, ridiculous. We gave them
two chances but won’t bother to stop here again.

The service I received today at lunch was very poor. I order a large chicken caesar salad.
I DIDN’T receive my salad until another customer order a caesar salad. Sandwiches after sandwiches were being made and sent out. Customers after customers who order after me were getting their lunch because they got a sandwich and NOT a salad.
If a lady didn’t order a small salad, how long would I have to wait for my salad? I just think that it is stupid that I had to wait until another customer order salad before they made my salad. I waited for about 20 or so minutes for my salad.
When I wrote to complain, this is what I got back.
«I am so sorry to hear about your negative experience at the café this morning! It our goal to have the very best customer service possible for all of our patrons!
Please visit our store again for a complimentary lunch! Feel free to call me with any questions or concerns!»
They didn’t even read my complaint. Excuse me but I wasn’t there in the morning. Must have been an email they copy and paste for all the complaints they get. Looks like they don’t care about their customers…