Autozone

I hate admitting this: I was prepared to be treated badly. It’s an auto store, I’m a blond woman… I’ve had bad experiences. But, I was polite and hopeful, and they were great. I got immediate help and a great attitude and was in and out in almost no time. My go-​to store for auto parts is Mike’s, because they are so helpful (and local!) but they close much earlier than Autozone. I ideally will not have to come back, but if I do need more parts– I’d definitely return.

I just left the store and I am thankful for Johnny who helped me changed my headlights! He offered and off course I said yes I know nothing about cars.
The customer service here is 5 stars! They have a long line because they take care every costumer with care and help each person with anything they need.
So if you see a long line at the registers don’t get discouraged it is worth the wait because the staff here are very helpful and friendly!
I had been here before looking for bulb replacement as well and the service I received then and a minute ago are the same 5 stars customer service!

Alexander W, hope you see this. you are a testament to great business, you made my horrible day finish with hope. Straight up really understands what clients need, very thorough, kind, fixed me up got me on my way with confidence. blue 300z thx

Clean, well organized store. The customer service is way above and beyond. I went in to buy a replacement bulb for my headlight, planning to install it myself. Harry, with no hesitation at all, offered to install it for me. In my particular make and model of car it was not an easy thing to install but Harry and another employee were cheerful, competent, and patient throughout. There was no indication that they considered what they were doing to be out of the ordinary. But that kind of service is definitely out of the ordinary. I will be a customer for life!

Great customer service, they were willing to help even when VERY busy. Gary helped me diagnose my car issue. He gave me the exact information on which O2 sensor was needing to be replaced. The part was fairly priced. I didn’t feel pressured into buying something. Overall, I had a positive experience at this location.

Extremely amazing customer service. I came in with a dead battery, hoping to borrow tools and swap it out in the lot. Alex asked if I would like him to change it, I said I would do it, but could I get a wrench. He happily let me borrow a set of ratchets holding my credit card. Clearly the staff is given all the tools needed to be a great parts store, and it shows.
After finishing the swap, I dropped the tools off and Alex let me know they have Orange hand cleaner in the bathrooms, and made sure to ask if everything started okay.
Really impressed with the service here, especially Alex himself. He didn’t feel like being nice was forced, and he genuinely enjoyed his job.
Give that man a gold star or whatever you guys do.

Came in to take advantage of their battery and alternator testing offer. I’m always a one thing kinda woman. if it works, I’ll stick with it. I’ve particularly have had great experiences in most autozones than any of the other guys. I purchased my battery just a year prior so warranty was still good. Nonetheless, Harry (wonderful Harry) even helped troubleshoot and recommended a local mechanic (he sounds pleasant already). For all my automotive needs, I’d be sure to check with Autozone first!
+Convenient Locations
+Excellent, knowledgeable Staff
+Great Value
+Exceptional variety/​choices of products
+Clean facility

The only bad thing I would say is I almost fell on my butt in the parking lot. Someone had either spilled oil or leaked oil. Not really Autozone fault.
I have asked a lot of questions with a healthy dose of stupid questions. I am always treated well. Their advice is spot on and they get items for me quickly. I really like the business and I hope it stays good.

Very nice helpful staff, clean place and close in the neighborhood.

Excellent customer service. I needed my wiper blades refilled. The gentleman behind the counter, found the approximate refill replacement size, removed my wiper blades, cut the refill length down to size and the replaced the existing rubber and put the wiper blades back on my car. All of this took 10 – 12 minutes. His manner was cheerful and understanding. He went out of his way to do a professional job and offer superb, and in this day and age– a rather rare level of service.

Can’t think of anything bad to say about this place other than its not as cheap as say walmart. But they are knowledgeable and helpful. I always go to Auto Zone when I know I need more service than product. I don’t think I’ve changed my own windshield wipers in a decade since discovering that AZ does things like this for you. Haven’t had done before but they do check your engine light for you at this location which is awesome. Most shops charge upwards of $ 60 just to diagnose a check engine light code. Great place!

This Autozone opened semi recently in my neck of the woods. I always like them because they read codes out of your car and give a printout of what the codes mean for your auto make/​model. And, they also lend you oddball tools needed to do some jobs for just a deposit. All these offered free of charge.
The store is always clean and organized and the guys never hesitated on helping me do simple stuff like changing my wipers.
Glad they opened one closer to me now!