Mattress1One

The lady we worked with to get our mattress was helpful. She tried hard to get our credit approved for the 60 months no interest financing they had going on at the time we purchased the mattress. She also worked to get us the best price on our mattress and some pillows. However the day the mattress was delivered we saw the delivery guys chunking other people’s mattresses off the truck into the road to get to ours. They left them in the road while they brought ours in. So not only did they create a hazard for drivers down our road but they also could have damaged the mattresses. If that was our mattress they were doing that to I would be asking for my money back. They were very rough and careless. They also brought us the wrong pillows. We told them and they said to just keep them and bring them back to our local store or call. So I called and spoke with a man at the store and he told me I could not bring them into the store, that they had to be delivered to us. He told me he would set it up to be delivered to us two days later. However, We never received them and no one ever called us. So I called the store that evening about 15 min before they closed and the lady that sold us our mattress answered and said she would take care of it but I wasn’t given a day that they would be delivered. That was Thursday. So on Saturday I still hadn’t heard anything so we decided to drive to the store and speak with someone face to face. She happened to be there again and told us we could just give her the pillows and she had set the others to be delivered Tuesday. So we will see. Hopefully they will be here Tuesday because I’m losing patience. These were 100 $ pillows each. I would not recommend them mostly because the delivery guys are rough and unorganized. They obviously don’t read the ticket well or they would have brought us the right pillows. I personally feel they should have had them overnighted to us to make it right since it was their mistake but not everyone runs businesses like they should which is why they fail miserably. This place is fairly new also so they may not last long.