LensCrafters

I had a great experience at this Lenscrafters. From the time I walked in until the time I left. The paperwork was easy to fill out the optometrist was very nice and explained everything to me. And the sales staff very helpful in picking out glasses for me. Two thumbs up. Great job. As I’m not from this area I hope I can find the same service elsewhere.

I would like to thank this store for their quality service levels. I do not wear prescription glasses, but I had a set of Maui Jim sunglasses that needed the nose pieces replaced. I came in here, hoping they could assist without having to send them off. They fixed in under 5 minutes and best of all, free of charge! Great customer service and highly recommend this place and their service!

I thought I did a review already, sorry I didn’t. I highly recommend this place. I almost gave up on LensCrafters. It really was like God heard me& wanted me to have a great experience. Not only was the staff nice and friendly but they were also professional. The Dr. was great, took her time, you don’t feel rushed at all. She makes sure you have the right Rx and explains things when need be. I am so happy to call this my new eyeglass/​Dr home. I did see some reviews that did not have the same experience, I would encourage them to go again be use these are really a good group of workers.

I was hesitant to go here given a previous review, but it’s very close to where I work, so I decided to give it a try. No complaints! The staff was friendly, and I felt really comfortable with Dr. Verblow. She mentioned that she’s been in this office for about a year and a half now, so I don’t think she was the doctor here when that old complaint was written. I would definitely recommend now!

Very friendly staff at this location. I think that Lens Crafters is a little expensive compared to some of the other eye glass store options, but they are one of the few that can make your lenses in an hour or the same day. Easy to find in any city and have a consistent product.

this would be ZERO stars if that were an option.
i had my eye exam here and the receptionist was cranky. i thought nothing of it especially as the fill-​in optometrist dr beteta was GREAT.
two days later, dec 31, i took my 80+ year old grandmother in to have a much needed eye exam and the same receptionist was horribly rude. she said they were almost closed (despite the company’s web site not posting holiday hours). i asked her if we could schedule an appointment for the next day, to which she replied that she would have to log back into her computer to do this. of note, the doctor’s office was not yet officially closed. my grandmother asked what was wrong so i replied that the receptionist didn’t want to log into her computer to schedule an appointment for us. the receptionist took offence to this and proceeded to defend why she was unable to offer even basic customer service. it seemed she wanted to leave the office early for a holiday with little regard for helping customers. so it seems she is generally cranky, even with elderly patients. so much so that this lenscrafters store general manager felt obliged to come out to help us even after the receptionist stormed off to leave the office. the GM in fact apologized for her behaviour. but apparently the doctor’s office is separate from the store, so he could not help us get the exam there, though he did call around to other stores, which we were very grateful for.
so my reccomendation would be to take your business elsewhere. my eye exam cost $ 175 and had i known this doctor’s office would treat my grandmother as they did, i would have boycotted them from the start.
dr. cohen and his staff at lenscrafters in boynton beach was a far better experience.