Soma Intimates

My first Soma Experience was a week ago. I was greeted right away, asked if I’d like to be Bra sized. The Customer Service was Amazing! I think the Lady that helped me was named Ramona… If so she is very personable and you can tell she takes pride in her work. I originally was dragged in to browse the store with my family member and ended up purchasing two of the most comfortable bra’s. The store was very clean and tidy. Easy to find sizes. Very nice experience.

I came in to the store for the first time looking for a specific type of bra. I’ve recently lost a lot of weight, and asked the sale associate to measure me. She did so right away. She then grabbed a few bras for me in the style I was looking for, and also brought a t shirt in for me to put on over the bras so I can get an idea of how they look under different garments. She was so helpful, that I was truly impressed with their service. I came back a few days later to get a couple of other things. Once again, a different associate was extremely helpful!

The merchandise itself is all right. I’m happy with the bra I purchased. The product is geared toward older women — over 40, I’d say, but it does the job.
Customer service, however, is another story. When I walked in, sales associate was busy with a customer, so I didn’t expect her to come & help me right away, but acknowledgment would’ve been nice. Nothing. After the previous customer left it took her a while to ask if I needed help. When I found what I wanted & started to pay, a male customer walked in & she greeted him, asked if he needed help. When he said he might, because he’s got a picture of what his wife wants, she wanted to see that right away. He had to tell her it’s ok, finish with the lady (me) first. I really wasn’t impressed with her. So if you’re expecting great or even good customer service, this isn’t the place.

Have been in there on four separate occasions looking around for a good ten minutes and no one has helped us so we walked out. Terrible service.

I dropped in here the other day to check things out and see if I could find any bras that I liked. I was greeted right away, possibly too many times if that is possible. I was certainly being looked out for which is always better than feeling ignored.
The quality of Soma Intimates seems pretty good. Nice seam lines, quality fabrics, sturdy support, and even some really nice patterns as well. They have a few plunging hook-​front bras that I liked, but they didn’t carry my size. They offered to order me one, and I kindly turned down the offer.
I like Soma, but I think many of their products are made for women in their 40’s and up. I would definitely wear some of their bras, but I found that a lot of the shapes were a bit too conservative for me.
Either way, great place.~

I’ve always just gone to Victoria’s Secret, but as a DD I realized I wanted to get a real bra so I decided to forego «sexiness» and go to Soma Intimates for an everyday bra.
A middle-​aged bad-​attitude sales associate gave me a bra fitting and told me I was a 36 B. I replied that I believed she was a bit off, and was she sure? She barked back that’s what the tape measure says. I decided this lady was a lost cause, so I left the dressing room and asked another friendlier looking sales associate for a bra fitting. I told her that her co-​worker had measured me as a 36B, and I just wanted a second opinion. She measured me, and told me I was a 34D. She pulled some bras for me to try on, and they fit great.
Make sure you get a nice sales associate if you actually DO want assistance in the bra-​finding process.

I went in on a Sunday and it was not very busy. I tried on a bra and needed a different size, nothing fit so I asked if they do bra fittings and was told to come back on a Tuesday or Wednesday. Then I asked the price of the panties and was told it depends if it was print or solid. Was never told the price. The only reason I asked is I didn’t want to mess up the display to find the price tag. Won’t be spending my money there! Customer service SUCKS! That reminded me why I’m a loyal Nordstrom customer.

I’ve been to this store a couple of times in 2 weeks. In both time I was gasked if I need help looking for a size. Most of the time I’m a «leave me alone» shopper but my first visit salesperson was very friendly so I couldn’t say no. The second time was a little more pushy but I eventually needed her help. I have to say give this place a try. Their prices are very competitve with Victoria’s Secret without the oversexed hype.

Wow. I would never go back to this place even if its the last store on earth. I walked in and never was greeted by an associates, although I was starred at. Another lady walks in a fews minutes later but was then greeted by an associate … I then walked around the store (I forgot what I was even looking for) but I was looking around browsing. Still no one came up to me to see if I needed ANYTHING. They were middle aged ladies that seemed very stuck up…