PM this is the time it supposed to open it’s now 10:30 and they’re still not open I guess they just don’t want my business I came to Stoneridge to get in and get out I’m going to Macys I’m going on forever 21 are you going to pennies and the only one that doesn’t care there’s Gamestop but I come back to this facility hell no
K F.
Tu valoración: 5 Dublin, CA
The customer service here is great. The cashier was welcoming and friendly. The manager also helped me with my needs and helped solve my problems. I will definitely be returning to this Gamestop.
Dustin B.
Tu valoración: 4 Castro Valley, CA
GameStop … The one stop shop for all of your gaming needs. This store is one of the better locations as it’s inside of the mall. The staff is knowledgeable and friendly. Sometimes they can be a bit much but it’s always good getting lots of recommendations.
Brett P.
Tu valoración: 4 San Ramon, CA
Great location! Easy to find through the macys men’s entrance. I can’t wait for the new systems to roll out. I’ve had good and bad service here but overall good experience.
Michael P.
Tu valoración: 1 Livermore, CA
trying to call and check stock on an item: phone has been ringing for literally 8 minutes and counting. No ones picking up. This is a regular occurrence here. The employees are clueless, store is a mess. This is probably the worst gamestop in the area. The other one that closed down in the mall was much better . wow. while typing this they picked up and hung up on me without saying a word. This store is pathetic
Risa S.
Tu valoración: 5 Bay Area
Today was my very first time making a pit stop at this Game Stop location and I had a really good shopping experience. If anyone is into playing Neopets, Petpetpark, Shockwave, Monkey Quest and I think one other site, the $ 25.00 Nickolodean cash cards are on sale for $ 20.00 now through December 26th. So, you get $ 5.00 off every $ 25 cash card you buy. What a great deal! The two male Associates working today were both very helpful and just as I expected the customer service to be so, Thanks for that. Most likely, if I’m ever back at the Mall, I’ll be sure to stop here again.
Kevyne R.
Tu valoración: 5 Palo Alto, CA
Came here to buy the Lego NinjaGo battle game for Nintendo for my son. The staff right away asked me if i need anything in particular that they can help me with. Plus points right away. Michael is very helpful and knowledgeable. It was a very pleasant experience coming in this particular store. Probably because of the attitude of the staff towards work. They obviously like what they’re doing. Excellent customer service! Good job kids! :)
Anne U.
Tu valoración: 2 Dublin, CA
This mall used to have 2 Gamestops, this one and the much larger one that used to be Babbages before Gamestop went on their Pac-Man spree of absorbing all their competitors… Funcoland, Babbages, Software Etc., EB Games, Waldensoftware… I’m sure I’m forgetting one or two. Apparently once the leases expire they close the extra store, which makes sense, but if you’re going to do that why not keep the BIGGER store that can accomidate the combined customer base of 2 stores and not feel cramped. Seriously I had a hard time trying to find anything because the aisles are too small to see the product with so many people in the way. It feels claustrophobic.
Dizzle T.
Tu valoración: 1 Concord, CA
I tried to return a PC game I had bought online at to this retail location. The game was unopened and accompanied by its original packing slip. The ignorant girl working here said I needed an invoice. Well, the package did not contain one, nor can I print one out on the inept website. Per : «Store: Items may be returned by taking them to a GameStop store location in the United States. Items returned to a GameStop store location must be accompanied by the original packing list. Store return policies may vary and are subject to manager approval.» nothing in there about an ‘invoice.’ Know your company’s policies before wasting people’s time!
Chris R.
Tu valoración: 3 Honolulu, HI
Games games games. You want to buy video games? This is the place for you. Their price is better than Toys R Us. They let you return the games even after it’s opened unlike Toys R Us. They have large selection of used games too. You can trade in your game console or games for cash or credit.
Tam F.
Tu valoración: 4 San Ramon, CA
A few weeks ago, I popped into this location and just my luck, they had a Wii Fit-something I had been attempting to purchase for months. The folks here are always friendly and since my guy loves video games, I often have questions. The employees are always on top of what is new and gets good reviews, so the new Banjo 3 for the X-Box will be under the tree… (Boy am I lucky he doesn’t Unilocal!)
Charlie O.
Tu valoración: 4 Modesto, CA
I always have to stop in these stores just to see if they have anything new for me. Sometimes I just ask someone and sometimes I just browse around. The people who work in these stores are always very friendly and helpful.
Wanugee N.
Tu valoración: 4 San Francisco, CA
Gamestop is a large chain of game stores usually found in shopping malls. like this one, found in the Stoneridge Mall near where I-680 and I-580 intersect. This store is pretty small, and gets crowded, so service can be a bit of a wait. I got a brand new Ninetendo Wii for my favorite relative. Virtually all stores charge the same price, $ 249. They had it in stock. I also got the Guitar Hero Rock band, which works with the Wii and costs another $ 99.99.(you can have the entire band, including singer mic, drums, etc for more). Oddly, the Guitar Hero is being played by mostly todays tweens or teens, but the songs are from their parents era mostly, like«Livin on a Prayer» and«Eye of the Tiger». There are a couple of songs from this millenium, like from Linkin Park . Gamestop has a great selection of games, for Sony Playstation, X-Box and Wii. They also have many used games that can be had for under $ 20. You can also subscribe to their magazine and get discounts on future purchases