The second and third stars are because the location was clean, the free Android app item was in stock(also the Redbox location was in service and had the movie I wanted) and the associate at the counter was polite. The problem with this location is you need to be going south on the frontage road or west on 15th to get in and the same is true to get out. Even if going in the right direction, it isn’t much fun getting in and out because the intersections gridlock at the light. There was literally a 6 car line at 1PM trying to get out of the parking lot to get onto the frontage road and go south.