Been to the Murrysville location there three times and it keeps getting worse. Food is acceptable, except they seem to be «out» of everything later at night. The bartender is rude and slowest I have ever seen with hardly anyone there. If there is a Mgr on staff, they need to step it up. Their younger serving staff needs better training on how to give proper service ASAP. I’m willing to give it another try til they get the kinks worked out — husband says forget it.
Kathleen L.
Tu valoración: 1 Turtle Creek, PA
The last time I went in we sat at the bar for an early light dinner. A «regular» apparently didn’t like someone that came in. She tried to get everyone to agree with her. This went on for a long time. Bartender must have been friend of hers because she allowed this chaos to continue. Very uncomfortable situation. No decent beer on tap and the mixed drinks are way overpriced for the quality. Did I mention the food was substandard and our meals came out separately… and cold? We both agreed that was our last time. Then we received a gift card for Christmas. Re-gifting that for sure.
John M.
Tu valoración: 1 Murrysville, PA
Our first visit to this new Applebee’s restaurant. First was disappointed that they do not use any apps for reservations. However in hindsight I don’t think that they’ll need it… Based on my first visit I doubt that they will be very busy. As always my first litmus test in my ordering a nice Guinness draft… Nope … Not only no Guinness, but no dark beers on draft. Strike 1 Found a nice looking shrimp Thai salad… And asked about soup… None that I cared for, so I asked for chilli… Nope … No chilli… Strike 2 Wife ordered a meal and a side salad… A lengthily discussion ensued due to the fact that they do not have any common dressings … Finally got the honey balsamic… Little did we know that it really didn’t matter… We never got the salad! … Strike 3 When our meals arrived I would have loved my wife to have taken a picture of my face… In the large shallow dish was the smallest $ 11 salad I’ve ever seen… It was about 5 inches in diameter… And an inch deep… With 6 shrimp. About 8 forks and I was done. Wow… Strike 4 The waiter didn’t ask if we would like dessert, and its just as well as we couldn’t wait to get out of the place. Have to add the fact that of the 4 flat screens that I could see… 2 displayed nothing… Broken? … Don’t know… The one that I had the best view of had kdka news on … How entertaining… Another funny thing that I’ll remember… While waiting for our food… And that salad that never arrived… We had been sitting for 10 minutes with 2 glasses of water… The waiter stopped by and asked«how is everything?» … I replied that the ice water was great. My wife said that my reply was mean… I told her that I disagreed… If I wanted to be mean I would have told the waiter that I ordered ice water with lemon and didn’t get the lemon. Another disappointing restaurant in Murrysville… Too bad.
Sarah F.
Tu valoración: 1 Albany, NY
WOW. Walked in and waited for fifteen minutes and never got seated! ON A WEDNESDAYNIGHT. Can’t comprehend how that happens.
Brenda W.
Tu valoración: 4 Monroeville, PA
A consistent chain with a menu that leaves me with many options that takes me a moment or two to decide. There are so many that are colorful with veggies and so many that seem healthy. This pleases me very much. It was lunchtime and they have specials in which you can choose 2 from different categories for prices by category. My husband chose that option and had ½ a grilled club sandwich and a chicken Caesar salad and I had the crispy chicken salad. We were both satisfied with our choices and finished every bite. Service was good, quality of food was great, prices were fair.
Jennifer B.
Tu valoración: 1 Monroeville, PA
We have gone here often in the past, today’s visit will be our last visit. The prices have gone up, the portions have gotten smaller and it seems the quality of the food is not as good. Four of us dined this evening, 3 ordering steaks that had no flavor. The garlic mashed potatoes were bland as well. On top of all of that, we went early to beat the dinner rush and the service was HORRIBLE. We had to ask for silverware after the food came, our drinks were never refilled and the waitress never asked how anything was. Time to find a new go to place, because this one is DONE.
Jean G.
Tu valoración: 3 Verona, PA
It’s Applebee’s. Let’s get that out of the way right now– it’s a chain, the food isn’t gourmet, and if you are expecting to be blown away, you will be disappointed. That said, the food is good and the server I had on Monday was awesome. It’s a shame I didn’t catch his name, because I’d request him. He was attentive, friendly and personable, and patient with my party’s disorganized ordering process. I was there around lunch time, and it was busy but not packed. Everything was clean(including the bathrooms), and everyone I encountered was friendly.
Jennifer G.
Tu valoración: 3 Pittsburgh, PA
More like 2.5 stars. Not the best Applebees I’ve been to but not the worst either. They seem to have some strange policies in place. If you order car side to go after 8:00 they make you go into the restaurant. They also won’t seat until your entire party is there even if your entire party is two people and the restaurant is fairly empty. The servers were fairly unprofessional. At one point our server shouted over our table to the bar tender about something. I suppose that sort of thing happens when the oldest employee that evening appered to be under 30 years old. Not that people who are young can’t be professional, but this crew certainly was not. Service was also fairly slow. Often I had to ask more then once for either more water or a side of sauce. Food is typical of any Applebees. As long as you go expecting chain restaurant food, you won’t be disappointed. The best deals are to go after 9 and get half off of a nice selection of appetizers.
Joe M.
Tu valoración: 1 Pittsburgh, PA
I’ve never been to a restaurant quite disorganized than this one. From the moment I arrived the wait staff seemed to be very flustered. A lot of complaining from the servers about how many people were in their placed in their sections and bickering. It’s very distracting and obnoxious when customers are trying to eat. The service was very slow considering my drink order wasn’t even taken for 10 minutes after I was seated. Food was average for this type of restaurant. The most distributing behavior was when the manager corrected a server on the floor. People were walking past and I even noticed it since I was sitting near the kitchen and heard every word. Very unprofessional. One would think you’d pull that person into a room but apparently that’s not how this Applebee’s works. Won’t be returning.
Kaitlin C.
Tu valoración: 2 Washington, DC
Extremely slow service. The spinach artichoke dip was mediocre as was the fiesta chicken chopped salad, which had strange clumps of wet spices on top. There are plenty of other chain restaurants near by that have better service and food for the same price.
Susan T.
Tu valoración: 4 Monroeville, PA
Not a big fan of big chains. But sometimes you gotta go with the flow. This Applebee’s, in Penn Center, is crazy wicked busy for lunch during the week. And they are great at moving people through to get as much of our lunch money as possible. So that means service is great. I’ve only ever gotten salads here and they have always been flavorful and as presented in their commercials and menu. The fact that they openly support the men and women in the military is a plus for me and makes me want to support this chain a little more. Oh yes, and they also support the America’s 911MC ride. Thanks for that, too, Applebee’s — I’ll try and return the favor more often!
Britney C.
Tu valoración: 3 Pittsburgh, PA
I stopped by here just to get a Caesar salad and meet my sister for some drinks. It wasn’t busy tonight so I was happy that I wouldn’t have to wait or squeeze through the large crowds. By the time I got to the restaurant my sister had already ordered her meal. She got the shrimp and rice dish which I thought was very bland. The rice was cooked pretty well and the shrimp too but it just tasted like tomatoes nothing special. I ordered a Cesar side salad and my hubby got the Blondie dessert dish. Both were pretty good I finished all my salad and I had a small bite of his Blondie which taste like a vanilla brownie. It wasn’t 9 o’clock yet so I didn’t get a chance to take advantage of the discount appetizers and drinks specials but I still managed to order me a long island. It wasn’t that strong which is what I prefer but it tasted a lot like lemonade as opposed to ice tea. I do like how they updated the place and I don’t really have any bad things to say about it but it is just a typical run-of-the-mill chain restaurant. most of the food sometimes does taste like it came from a microwave package. I guess it’s what you can expect from a chain place although there are some better Applebee’s but this one just happened to be the closest to my house.
Lina O.
Tu valoración: 5 Verona, PA
Went here on Saturday suffering from the worst hangover. Our bartender was attentive, funny and wonderful at what she did! Food was great even though I was hesitant to overeat. Mozzarella sticks were the perfect appetizer and my boyfriend loved his club sandwich. Definitely a good experience.
J D.
Tu valoración: 2 Pittsburgh, PA
Slow service and mediocre food. Typical chain.
Gerald M.
Tu valoración: 1 Murrysville, PA
Food was awfulllllllllllll! Beer was good. Cold and fast. Food was worse than TV dinners. Absolutely nothing at all like the TV commercial that brought me into the restaurant for dinner. Sloppy presentation. No taste. What could be worse? I ordered a salad with chicken to go for my lunch at work the following day. Sooo, at work I remove my salad from the refrigerator and consider eating it. Two other employees asked me about the wilted brown-tipped broccoli in the container. I threw the entire container away without taking a bite. That was about $ 10 – 11 including tip tossed in the trash. Next day after extensive searching for a contact for the Monroeville, PA location, I sent an e-mail describing my excellent beer, pretty good service, mediocre meal not finished and the terrible salad packaged to-go. There was no sarcasm at that time, just an honest description of the food and service. The manager’s response was that I should ask for him or another manager when I returned. No refund offered. No «come in for a free meal to offset two awful meals previously paid for.» I would not return for a $ 100.00 gift card. The experience and response fits Applebee’s. Neither are worth consideration. Maybe that is why the restaurant was nearly empty when I visited. Save your money. Get«fast food» instead. That would be better!
Bill P.
Tu valoración: 4 Pittsburgh, PA
Pretty typical Applebees. I would normally give three stars, but there was no wait and service was quick, so I’ll round it up to four.