Sprint Store

Shady, shady, shady!
You’re better off ordering from the Sprint website, the sales people here lie to to you just to sell you accessories you don’t need!
They make all their commission from selling accessories, that is why there lie to you when upgrading phones saying there is a $ 75 fee but let you get several accessories that match that price. They will put on the case and screen protector, throw away all the packaging so that you can’t even return later!
Same thing goes with SIM cards if you ever need one.
SIM cards are suppose to be free (Sprint Customer Service has said so). When you get to the store they say it will be $ 30 – 35 and let you get an accessory making you believe it’s free when it’s not!

They aren’t cooperate I switched over to them a year ago and they fucked it all up. Basically I was suppose to get refunded 300+ to my debit card and they never did it i ended up pay up front for two phones but I just needed one. I waited like 2 months in the end they played stupid and said they could only give me credit to my account. I never got my money back its bullshit the girl there didn’t even know what she was doing and their manager same thing bunch of idiots. Don’t go here !!!

Watch out for these guys, they are crooks. I would give them negative stars if I oould. They gave us a «free» tablet when we got two iphone leases and insisted the tablet cost nothing. It wasn’t until after I left the store with the tablet and got a text from Sprint that I found out I had a new phone number and data plan!!! Now they refuse to take the tablet back without charging me a $ 35 «restocking» fee.

Ive been to this location numerous of times. Why you may ask? The customer service is definitely always above target, but yesterday they totally took me by surprise.
My brother and I got assisted by STEPHANIE B., and let me tell you, by far the best customer service ever! She literally when out of her way to make sure our bill was accurate, explain the plan in detail when adding a new line, gave us options, and clear the floor for any open questions.
What I love about that sprint store, is they make you feel welcome as soon as you walk in. Every associate there is super friendly, and you can tell they really work as a team. Thats why I keep coming here.

Inez is the best. I have gone to this location multiple times to pay my bill and just general questions. She has always been the rep to assist me. Very friendly and knows what she is doing.