Public Storage

Rented my first storage unit here. Jenni is awesome. She was very polite and knowledgeable. She discussed with me the different types of units and I explained to her what I was storing. She then showed me a unit she thought would suit my needs. It was perfect. Very clean and perfect size. We went back to the office to fill out paperwork. She made everything simple and fast. I would highly recommend renting here. And ask for Jenni. She’s great.

First time renting a storage unit. It must have been one of the easiest things to do. The young lady at this location is very sweet and knowledgeable! I first bought a couple boxes to store my stuff in and once I finished packing everything I went back and got a unit. I wish I could remember the lady’s name! She showed me the size of the unit I asked for and once I saw it was big enough we went back to the office, filled out paperwork, I got a deal from a promotion they had going on and that was it! Got the keys to the exact unit she showed me and I was able to drop off all my packages in my unit that same day. My unit was clean and it didn’t smell funky, I didn’t see any kind of bugs or any droppings from rats. I’m very happy with the unit, the customer service, and the overall experience. I actually recommended it to my mom and she just got a unit here too :)

Public storage is a nightmare. They are thieves. They have a fee for everything I was late on my payment and had 3 different fees. I figured I was paying late fee I’d pay in a week when I get paid but MORE fees. I was a month and a half behind ! If it went to 2 months they said they were selling my belongings at auction ! Unreal. Employees are nice they are even embarrassed to have to tell you all the info. Stay away from Public Storage

Came in to get some information about the different sizes and prices, the young lady at the front desk (I think her name was Lesly) was very nice and very knowledgable. She showed me a few different sizes they had available and they were perfect size, very clean, and easily accessible for me. I will definitely come back next week to rent a space.

Do not store your stuff here. They have RATS and they put RAT bait in the storage things. When you go to look they showed me a totally different one then they rented. That SKANK made out oH the computer wont let me rent that one it is already leased, since we got back to the office online. In anycase. I rented there over a year ago and sometimes I dont pay it by the 10^th well they CALL you like several times a day. I don’t even answer because I am aware that my stuff is in storage and I have been there for almost 2 years so I do not really care. BUT this time it was not even 10 days they cut off my lock and then they sent me some letter. They also went up on my rent without even informatin me. I am very pissed that they would cut my lock off it wasnt 30 days late only a few days. Because i had other things and I figured it woudl be a late fee. But no problem but i can assure you. That when I booked with USTOR it they were cleaner, nicer, and there was much more space and no problem my rent didnt go up it was the same the whole time. These public storage people here in Pico Rivera SUCK! do not waste your time at this one. They are rude and in my opinion super NASTY. I am going to donate a bunch of my junk i just need the books, and a few other things some furniture but i wished i hadnt put it in storage at all seriously. all this wasted money. Basically
They have rude attitudes here, rats, and nasty old storage units that have no SEALED walls all the way to the top old wood and I think that rats crawl up and go from one unit to another. It is really messed up. i put some items in plastic that way if it looked like something had been trying to get in or out. Then I would not take it with me. LOL
You have been warned.