These guys help us out on our towing issues. Great customer service and explanation for the issues we were having with our truck. Will use them again!
Ed S.
Tu valoración: 1 Paradise Valley, AZ
very rude an arrogant the man who was behind counter treated me poorly and said bad remarks about me when i want out side he looked like steve erkle. he was the balck man with the glasses he was on a phone with his bf yelling about there date on val day im not opposed to gay people but he should keep it to his self i felt like he was treating me poorly
Christine J.
Tu valoración: 1 Phoenix, AZ
This was the worst truck rental experience I have ever had! The truck broke down within 10 min of leaving the rental store. They had roadside assistance come and I was told to wait while they tried to fix the truck for me, so that could use it again. The truck ended up being towed. I was never offered a replacement. I had to be taken back to the store by the people that towed me and when I arrived an hour and a half later they asked me to pay for the time I had the truck. When I explained, again, that the truck broke down and was towed. They proceeded to ask for money for the gas. The manager was as equally as rude as his employees. I have never experienced such levels of poor customer service and will never rent from here again.
Justin V.
Tu valoración: 4 Phoenix, AZ
I hate driving a uhaul so much until today I was able to avoid it. The staff here was great! Friendly, helpful and attentive. The uhaul was in great shape for a uhaul which is pretty much the scariest thing to drive EVERIMO(at least with a normal license). They also full propane which is also a plus, def would recommend again to anyone looking to move their own junk :)
Howard M.
Tu valoración: 1 Scottsdale, AZ
The worst customer service I have received in at least twenty years. They ignored customers, acted like they were doing us a favor by pointing to where product was available and seemed like workers out of some movie about Russian bureaucracy . I would drive 20 miles to go to another location if I wanted to use U Haul again.