Lowe’s

This particular store is very useless. The staff are slow with low knowledge of what they’re doing. Every time I call I never get to speak to the right person. I go to both lowes and home depot 4 to 8 times a week. This store I will stay away from because of the incompetent service they provide at this particular store. Go to home depot.

Horrible service !!! They need new employees. #teamhomedepotnow. Ignored by rude employees

Store is fine but there’s always only 1 or 2 registers open and VERY slow. I would recommend going to the Home Depot on 51^st ave and Baseline as they’re a lot better staffed.

It’s right around the corner from my hizzy, and they have virtually everything I would think of when I think Lowes or Homeless Depot, etc. I used to be a die hard Home Depot fan, but since this Lowes is so close, I’m a changed man. Always helpful staff.
A couple of weeks ago, I exchanged a couple of propane tanks here. One of them had a bad regulator but it took me a few days to return it. I had no receipt, but they swapped it out for a fresh one no questions asked other than «did you get the tank here?».

I was very impressed with their customer service. I bought granite counter tops and was so excited for my new kitchen. The salesman was great, but after installation I was having issues with stains right away. Lowes not only followed up with me consistently to insure that the granite was replaced by their installer but also follows up afterwards to insure I was happy. Thank you… Will definitely be back.

I started going to this store last year and kept going. As it is usally not as busy as the other stores, I thought they would value my business and the few thousand dollars I spend each year on home improvements. I fogot my proof of military service and was told to come back witht he receipt If I wanted to get my veterans discount applied. I returned later that day and was told they would not give me my discount. The manager told me the same thing and tried to make excuses for it. I will never drive though the surrounding ghetto again to shop at this store. The other Lowe’s stores honored my discount and never made excuses. BOYCOTT THIS STORE IF YOU SUPPORT OUR VETERANS.

Typical Lowe’s store. A couple of things set it apart:
* even though you usually have to hunt down an associate to get help, they are friendly and helpful once approached.
* I find their selection to be better than Home Depot.
* Their associates are very knowledgeable. When we had a plumbing issue, they explained it to us in plain english, sold us the part we needed and told us how to fix it and saved the day!
* After 6pm, the store dies down and isn’t crowded. I love this aspect!
* Very close to my home and convenient.

Only stopped by this location once, had no issues.
The paint department was very helpful and pretty much the only section we utilized.

Just purchased a refrigerator from this location and they were very helpful and friendly. They delivered it in just a few days. I give this location 2thumbs up! I would have given 5 stars but there were a few occasions when Ive been there that the service was not good and was hard to find assistance.

Really?! Is this place a joke??? I come to this locaction ONLY because it is closest to my house. The service is BEYOND terrible. The associates are blatantly rude. They don’t even have the courtesy to wait until you leave to make snide remarks. I was appalled. Currently I am waitin for my paint to be mixed by their «expert.» Big surprise-​she gave me the wrong color… twice.

After moving into our first home, my husband and I all of a sudden had a lot more need for stores like the Home Depot, Lowe’s, and Ace than we ever did living in apartments. Even though we painted a few of the apartments we lived in, we never had to consider things like which air conditioning filters to buy, how to select the right length of extender for light fixtures, and which window coverings to buy. Having always seen commercials for the Home Depot and Lowe’s that promise the customer how helpful their staff will buy in making these important and unfamiliar decisions (you know, «we can do it, you can help» and «let’s build something together»), I guess we expected a staff that was a lot more proactive and helpful than the one we’ve encountered at this Lowe’s. This Lowe’s staff is definitely more helpful than the staff at the Home Depot in Laveen and their prices are more competitive, but we’ve been disappointed with how difficult it has been to get a staff member to help us (they definitely don’t find you; you have to find them!) and to get questions answered. Every time my husband and I have gone in to select a product, we have found the staff to be somewhat absent (we have to had to track down someone to help us) and not all that knowledgeable about the difference between various products or the accessories/​add-​ons we needed for certain purchases.
I wouldn’t recommend anyone against visiting this location of Lowe’s, especially since their prices and selection are decent. However, I would advise new homeowners or those taking on big home improvement processes to do their homework online and with crafty friends or neighbors before coming in to shop because the bubbly, super-​knowledgeable staff from the commercials appear to not actually exist in the real stores!