Latitude Apartments

I think the staff at Autumn Ridge Apartments is phenomenal the maintenance is awesome I don’t understand all these lousy reviews and might have been before BH management took over but I’m very happy with the place I’m happy with the staff and I would recommend this complex anybody out there I think the place is well kept up and they do the best they can with what they’ve got

I’m going to start off by saying I’m not a crazy picky person. I don’t like giving 1-​star reviews, but this place deserves it. I only gave it 2 stars because of the new management actually TRYING. I’ve lived at Autumn Ridge/​Latitude for 4 years and have become very DISAPPOINTED. I’ll admit that the new management is nicer and has improved the premises, but they can’t fix the damage that has already been done here. There’s still tons of CRIME here and kids run out in front of my car almost daily — Where are their parents? The new gym is already trashed — Equipment broken and busted. Unsupervised, loud, annoying kids are always running in and out of the gym while I’m in there. The maintenance men speed around in their carts without any caution whatsoever and I constantly hear YELLING or CRYING. Let’s not mention the wreckless crackheads speeding around in their ghetto mustangs almost hitting other cars (including mine). I’m not surprised the covered parking cover fell over. It’s still broken with wooden poles holding up the metal over our covered parking. I’ve had countless things STOLEN from my patio. When I requested to put up a screen or see-​through curtain, the office told me «You can’t put anything up. Don’t put anything out there that you don’t want stolen.» That’s real helpful — so I’m just supposed to throw away all my plants that I’ve invested my time in? I’ve already had to get rid of my valuable porch items. The mail room is constantly being BROKEN INTO even though the door has a lock on it. The whole right wall of boxes were pried off the wall and all the mail was stolen. They replaced the metal, but this is on ongoing issue. A man is always DIGGING THROUGH THE TRASH. AGGRESSIVE DOGS live here and CATS ROAM freely. I love animals, but not when they’re coming after my own dog. There are cat and dog FECES everywhere because people don’t pick up after their pets. Management never answers the phones unless you call 40 – 50 times, which I do every time I call. They finally answer real annoyed. If you go up to the office in person, there’s always a long line or an angry resident CUSSING at the staff. They really need to increase their prices and get all the GHETTO people out. We’ve had 2 MURDERS since we’ve lived here and a member from ICIS lived here and SHOT PEOPLE in Texas. My husband’s convertible top was SLASHED in half in the middle of the night. The place is INFESTED with SCORPIONS and ANTS. My dog is older has been stung twice by scorpions already — She still has seizures from it. The place isn’t sealed well and the ants were all over my kitchen and inside my cabinets. I had to throw just about everything away. We don’t leave food out either — I’m actually one of those OCD clean people. I was MORTIFIED to come home and find my kitchen CRAWLING with ants. MAINTENANCE NEVER CAME. The office never sent an exterminator or even returned my phone calls. Maintenance takes a month or two to handle requests unless it’s an «emergency». Our AC went out for over a month and they put a little SWAMP COOLER in our living room to «fix» the problem. Our new AC unit still freezes up and LEAKS FLUID onto our «wooden» floors (which have been cracking and peeling from it). There has been a FIRE across from us and all the residents were FORCED to live elsewhere. I can go on and on about Autumn Ridge/​Latitude, but honestly, don’t let them fool you. They staff is very friendly, they really are… but like I said — It’s a problem that cannot be fixed. I wish I would’ve taken pictures of everything from the start. Boy would we have a story.

If I could give this place a «no star» rating, I would. They are nice to you and «woo» you to get you into the place but once the ink is dried on the lease, you are totally forgotten. The phone in the office is rarely answered so you have to leave a message and phone calls are never returned; the fitness center was supposed to open in March, then in July … it’s now October and it’s still not open; parking rules are not enforced so if someone is parked in your space … too bad, you are SOL (because they have to give «24 hours notice»); maintenance requests take 3+ days unless it’s an emergency; unruly children run around screaming, there is a bug problem; I have complained about the «tag football game» that occurs nightly from my upstairs neighbor but nothing is ever done about it; there is one dim light bulb in the «breezeway» and you can hardly see when putting the key in your lock after dark (it’s so dark it’s dangerous); a shooting occurred right outside my spare bedroom window; take this seriously, do NOT move to this apartment complex! It is TERRIBLE!
I see below where BH Management has responded to one review but THEY don’t return phone calls either!

Honestly… This is the worst place I have ever lived in my life. Crime, crime and more crime. Feeling «safe» in one’s home and environment is a necessity for our well being. That need has not ever been met for me here. Whether it be shootings, home invasions here, ISIS members dwelling here, assaults out in the parking lot. All Craziness. Then there’s the bug issue. Scorpions galore (really scary!!!) Roaches everywhere. I personally have never seen anything like this in my life. The staff are rude. And honestly I don’t feel like they care what’s going on. I suppose I can say maybe one staff member has shown some compassion. Total thumbs down. Wouldn’t even give this a 1 star…

Worst apartment complex ever. And it looks like most other reviews are the same. Homeless people live on porches in complex and they harass certain tenants about shading on porches there are some people that can have shading and some cant… discrimination in small areas all the time on their rules Not the same rules for all tenants. They had a building burn down from their maintenance man trying to fix an air conditioner unit and the only person the rehoused out of 2 units was their maintenance guy everyone else had to find some other place to live. Scorpion have taken home in the walls of the building they drop down in to your light fixtures if you are lucky and you have to just wait till they die because the maintenance people wont do anything about them and roaches everywhere, just look around when you walk up under sidewalks you can see the roaches over flowing out of their hiding places. Documented shooting, terrorist lived lived in the complex so the: background check” doesnt mean anything… tons of police activity just ask around heck go ask a cop for that matter if you dont need to believe me they know of the complex very well. You can paint thing pretty but you cant hide the shit inside The leaders and upkeepers of the complex lack in knowledge of a proper way to maintain a complex.

Before you think living in this place please read this:
This place is the worst apartment complex you ever can think of, no customer service, if you need maintenance you have to wait days till they can reach you, unsafe either for kids or adults, in one month I found 3 scorpions in my apartment I called the office and as usual I had to wait because the guy is booked meaning lots and lots of resident has Bugs and scorpions like me running around in the kitchen and the bathroom, I had to go to Home Depot and buy some sprays can’t wait till my lease is up and run away

Worst place to live management doesn’t help you at all this place has scorpians everywhere their was a shooting 3 weeks ago and some ISIS terrorist situation here and still not any type of discount or anything this place really is shitty

READ THIS PLEASE. NO JOKE…
This place fucking sucks. We’ve had a drive shooting 200 ft from our apartment and a damn ISIS member getting his apartment raided by a Federal Robot safety device 200 or so feet from our apartment, on top of 10 or so FBI agents all with there assault rifles out pointed at the guys apartment. All this has happened in literally one month. This piece of shit complex also won’t give us any sort of a discount or anything at all for the events going on. The FBI agents were outside guns out from Sunday 10pm until Monday 5am. Ohh and I forgot. We also had some sort of a tactical grenade being used when they raided his apartment too that we all heard. NO DISCOUNTS WERE GIVEN. NOTHING. WEVE HAD OTHER ISSUES IN THIS APARTMENT. THEY FUCKIN SUCK.

Horrible place to live its infested with scorpions and different kinds of bugs. the management does not care what opinions you have to say they just take their time doing whatever they feel. I’ve been here 3 years and the crime has gone up over one hundred and twenty percent. There was a robbery here who attacked 8 people including the guard stealing his phone and wallet, less than two weeks ago. We knew this as a first hand. source and asked why they did not inform the community, they replied they we’re not advised by the police as they were working behind the scenes but we could tell anyone we wanted when I know thats not true as my family are in the police force. We had a brand new truck that was scratched by somebody within less than a week and of course none of the carport lights are on nor the security lights that turn on for the walkway pass at night time to see. The management specific words to me about the safety here was «Your safety is not our responsibility» they admit that the crime rate has gone up about 3 times as much. I witnessed a crime last night and contacted the security and I don’t know what’s going to happen, they didn’t seem too interested. MY advice to anybody looking at these apartments is run for your life far away. The place is getting worse and apartment prices are going up. I wish I could give this place less than 1 star.
As if everything wasn’t bad enough I just caught a scorpion in my house, then a couple days later got stung for the 4^th time and this time on my head Monday the 12^th at 2 am and I’ve gone to the emergency room twice and the dr all within 48 hours. I just can’t afford all the medical problems, even though they dust for them it doesn’t kill them and there’s never been a person who rented an apartment that I’ve talked too that haven’t had scorpions in their place. I now have to carry an epi pen. After this complaint they fixed some of the security lights. Ut are back off. I want out of my lease for the safety of my children and family but apparently that won’t happen because they need their money. Whenever we ask for a manager in the past they are ALWAYS unavailable until they are ready. I’ve witnessed fighting, people selling and smoking weed. Its gone down hill so fast and cant imagine how much worse its gonna get. I see police cars in the lots several times a week. Just not for family’s and things only look good while they show you there model apartments.