Only reason why I grab something from KFC was for their new Nashville Hot chicken. Something new and wanted to try it. When I arrived, I planned to go through the drive through. However it was about eight deep. So I went ahead and parked so I could go inside. But I was about the fifth in line. There was only one person servings walk ins. You can imagine how long this took. There was about five workers there. One to service drive through, one servicing walk ins, and three to cook and bag the food. Sounds simple right! The manager should have help direct and help with the food. Instead she was the one serving walk ins. Now when I finally got my food. The new Nashville Hot Chicken was actually pretty good. The biscuit was good, but the coleslaw was that good? Did they change it? Hardly eat at KFC anymore, so it doesn’t taste the same as in the past. Here’s my deal with fast food. Is these an easy job? Not really, thats why no one wants this job. However I don’t want to hear that they deserve $ 15.00 an hour. Hell, most managers don’t deserve that. This place is way to slow. Workers need to show some effort, and manager needs some training.
Richard E.
Tu valoración: 4 Phoenix, AZ
They were not rude to me as I completed my order, but in the 10 minutes I was there the lady doing drive through was arguing with a customer in the store, literally yelled at another through the mic«I can’t hear you!» then proceeded to talk bad about there customers in front of the 8 customers in the store. I will not be back here the crew seems toxic wonder how they’d act if a GM was here. Food and beverage is what I would expect as far as that is concerned. So an update they got new staff and same management. They have gotten much better and it seems the managers have them working hard. Customer service has been night and day different glad to see people striving to be better!
Nisa R.
Tu valoración: 1 Palmdale, CA
Ok. I literally just left this place of business. Who close at 10pm and it’s 9:28pm. Only to be told they don’t have any chicken. Thank God I’m vegan now. However this is my 2nd time coming to KFC. The one in Palmdale n this one. Only to be told they dont have any chicken. If you’re out of chicken then close the store for business. People’s primary reason for coming to your establishment is for chicken! !!
Norma G.
Tu valoración: 5 Phoenix, AZ
I also wanted to give a shout out to the employee Erik. Great customer service! Well trained employee! Very nice guy! :-)
Edward L.
Tu valoración: 1 Phoenix, AZ
Do not go to this KFC. I do not know why they can’t switch out mash potatoes for potatoe wedges. The one on 40th st. And Thomas can. Only to be told here«some can and some can’t. We are the one that won’t « Since churches is much closer to my home anyway, I’m sure they will like my business.
Tanya T.
Tu valoración: 1 Phoenix, AZ
So I have an update and here it goes! While I was driving home from work I passed this kfc and one of the workers was trying to cross the road without a cross walk. She decided to call me all sorts of names and flip me off when I didn’t come to a stop fast enough for her to illegally cross. This tells me what kind of people work at this place. No wonder my food has been crap not once but twice.
Mb F.
Tu valoración: 3 Phoenix, AZ
Very nice staff, not such a clean place maybe they could clean a little more than talking… But all in all it is KFC and it was good.