Liberty Tax Service

I got a flyer in the mail for 30% off and I couldn’t find any reviews online. Living in Pflugerville I thought I would give them a try. This was the worst and most costly mistake I have ever made. Having had my taxes prepared for over 25 years, I always have everything already prepared in an excel spreadsheet. So normally, this process only takes the tax service a few hours to input all the information. Liberty took over a week and when I went to their office. I found they didn’t even start working on my return until I came up there. After talking with them for over a week about my taxes it was clear they weren’t very knowledgeable about all the tax rules and property deductions and are only in business to input your information and then charge you 3 times more than other tax services. In my case since they took so long to prepare my taxes and there were only 2 days left until the tax deadline it was too late to get someone else to prepare them. I do plan on having another company check them over. Do not make the same mistake that I did. Stay away from this tax office.