Enso Nails & Spa

Great nail salon all and all, but the lady at the front is incredibly rude and pushy. I go here very often and her rudeness never seizes to amaze me. She constantly pushes you to spend more money, and then treats you poorly if you do not do so. While drying my nails the shark in the fish tank splattered water all over me and my stuff, and then gave me a dirty look and didn’t apologize when I seemed upset while covered in fish water. I love Enso nails but the management upsets me so much, and makes me want to not come back. Such a shame, they do lovely work and the workers are sweet and accommodating. Seems as business has slowed dramatically, possibly due to the insane price jump and horrible management.

Where do I start with this place. I have been coming here for about three years now whenever I am in need of a manicure or pedicure for special occasions. The interior is extremely lavish with a large fish tank, grand piano, and sleek fireplaces. They have an extensive amount of colors and brands of polish to choose from, which makes it difficult for me to pick just one in a timely manner. The manager isn’t exactly the nicest lady, she’s quite brisk and isn’t interested in you taking forever to pick our your color. She usually just rushes me right through by grabbing my arm and insisting that that color she picked out for me is in fact the one I want. I oblige and move through because I just feel that it is part of the experience here. I continuously come back to get my nails done here even though I do not feel it is the nicest customer service experience — mainly because of the excellent upkeep of cleanliness.

I was referred to Enso by a woman in my salon who explained that it was an amazing environment with impeccable work BUT, expect to be pressured into upselling. With that said, I can say I 100% did not feel pressured into being up sold — which I, admittedly, really liked. Unfortunately, I wasn’t upsold because I was barely spoken to at all.
I was greeted without eye contact and responded with «a pedicure, please» to a despondent «how I can help you.» He then said «pick a color,» which I did, then stood around awkwardly while he finished what he was doing and then said someone would be right with me.
A woman, Tiffany, came around the corner, held her hand out for my polish choice and pointed to a room, then pointed to a chair, and then pointed to the water.
She said flatly asked me «regular or spa pedicure?» — no explanation in the difference, so I didn’t bother asking, I just said «regular» and she told me the price. She then turned on my massage chair while I awkwardly positioned myself with my bag (I’m 8 months pregnant, so it’s hard to get comfortable). She set the massage chair to «knocking» which I immediately turned off, asked me if I wanted water or soda, to which I said «no, thank you.» She brought me a water anyway — nice, but I didn’t drink it dare I’d have to use the restroom immediately lol.
The place was lovely, as was the garden, and full — every chair taken. I sat soaking my feet for a while but I didn’t really mind, except I found the chair uncomfortable. The tech, Michael, came over and smiled and had very friendly facial expressions but I don’t think he ever said a word. His work was good though.
Ultimately, I won’t go back here. Service is important to me — kindness trumps physical atmosphere everytime.

I love ENSO nails! I’ve been visiting Enso for about 5 years and have been satisfied about 99% of the time! I get the gel manicure and a spa pedicure and love the way it looks! The staff is very professional and all wear matching grey scrubs with a Louis Vuitton matching sashe’. The managerTiffany is always making sure everyone is taken care of. They even have exotic peacocks to watch outside as your getting your pedicure done! Try enso you will not be disappointed!

I’m conflicted — great ambiance but man is it hit or miss. They raised the prices so a regular pedicure was $ 34 and then an extra $ 4 for the French. This guy botched it — not straight lines, thick, even left white polish on my toe! I’ve had better before here, but unfortunately with the prices I probably will not be going back. :(

Love my lashes!!! Always quality work and you can’t beat the price. I can get in very quickly usually same day. I also get my nails done, the staff can always do any nail art I find on Pinterest. They never back down from a challenge! Beautiful salon reminds me of Miami I love my time there.

Prices have raised by $ 10 yet again. Yall remember how I said the regular pedicure use to be $ 24 and the spa pedicure was $ 34? Way back in the day lol.
Well about a month and a half ago it was at it’s already raised by $ 10 price, $ 34 for the regular and $ 44 for the spa pedicure.
I came today and prices have raised yet again. The regular pedicure was $ 44. The manager dare ask me if I wanted the spa pedicure HA. With that price tag she better be dipping my toes in gold.
My $ 44 dollar regular pedicure was good but for this price tag I could get a pedicure and manicure at every other salon in Pflugerville… but they did sucker me into getting a manicure. That darn aggressive manager. Today was a treat. I will come back when prices lower. Who do they think they are?
Update: they only charged me $ 44 for a pedicure and manicure. I think they saw my review before I left lol. Don’t post reviews before you leave!

To be fair I have quite a few check ins here. I used to be a regular but the manager is pushy and often rude. Yes, I want the basic which is cheapest. I don’t want to spend more time and money than I have. If I wanted something else, I would ask for it!
It’s clean. I like that. They have great guilty pleasure TV on I like that too.
Color selection is good.
Today I was reminded why I am no longer a regular. I can’t stand the hard sell that happens before you start and sometimes again during the pedicure or manicure. I come to relax, not be annoyed and mad. Plus half the time I get someone who does a bad job. Seems like what’s included isn’t standard either.
I’m pretty sure today was my last visit.

I really wanted to like this place. It’s less than ½ a mile from my office, so it’s beyond convenient! I was disappointed the first time, but went back hoping they were having an «off» day, but was disappointed, yet again. I had a full set and pedicure done Friday. Today is Wednesday, 2 nails have broken and 3 are lifting. I did French tips, and rather than using acrylic, he painted it on. No big deal, but he used the pink polish that they typically use to make your nail look more natural over the white tip. So, the tips aren’t white, but a crazy shade of pink. Both experiences have also seemed as though they had something to say about their customers. It’s unfortunate I can’t understand them, but the looks and tones make it obvious. I hate to say it, but I won’t be back. The chandelier, piano and shark tank really had me at hello!

Visited twice, the first time was ok but a few days after the second visit I woke up with a nasty fungus on my middle nail which I’ve never had. I went back to talk to Tiffany the manager who argued that I didn’t get it there and after that She remembered but said I should’ve gotten a new set. I asked her to soak off the ONE nail and she was adamant that that’s all they would do for me as if I wanted a new set for free. I then asked what they used to help avoid fungus’ and she said nothing. NEVER again wi I visit or refer this house of FUNGUS!

I really really wish this salon had different management. The salon itself is amazing. It’s beautiful, clean, & very modern. First of all the pedi chairs are so uncomfortable they literally hurt your back I had to turn it off which sucked bc I love getting a massage with my pedi :(
I told the manager I wanted a pedi & she says do you want a regular or spa pedi? I said regular is fine & she says ok that’s $ 45. It seemed a little pricey since I’m used to paying $ 25-​$ 30 everywhere else so I was expecting something spectacular. But no. Just a regular 20 min pedi. The manager was really pushy about everything specially when you’re picking your nail polish.
I asked for wine & they bring me Sprite which was pretty annoying bc idk how wine sounds anything like Sprite? The water was so hot I literally couldn’t put my feet in until they fixed it. So the technician gets started on my pedi & I had regular polish on my toes but for some reason she thought I had shellac so she started scraping my nail polish off as if it were shellac but it wasn’t & it hurt! It would’ve came off with regular acetone. So she finishes my toes & they looked very nice. After that I wanted a fill & shellac polish mani. The lady who did my mani was really nice & she got the shape I wanted perfectly & also the color was perfect. A pinkish nude.
So overall I was pretty pleased with my nails. I just feel like if they had a nicer, more laid back manager things would run smoother.
Also, all the technician seemed as if they were a little scared of the manager. Idk if I’ll go back.

This is by far the best salon in the area! The service, atmosphere, and prices are all fantastic! Natalie is my favorite technician!

I love Natalie and she is the reason I wish I could give 6 stars, but alas, I am limited to 5.
The only real «problem» (for lack of a better word) I’ve had is communication issues, and not having my nail technician understand what I specifically want all the time (until I went to Natalie, that is). I’m particular, and the shapes I want on my acrylics are not necessarily the norm, and I have had trouble before explaining what I want. For reference I like between an almond, stiletto shape, and recently the ballerina shape, and I want them just so or I don’t like them very much. With Natalie (and now Emily as well!) I always leave very satisfied. I find pictures make the communication so much easier, so this «problem» is not really much of one at all!
I’ll agree that the manager can be pushy, but I’m not particularly stubborn or strong willed and she is never too much for me to handle. She is just trying to do her job as a business manager. I get it. She is efficient and everyone up front is always nice.
Natalie is my go-​to because I feel like she gets what I want and does what I ask for, pretty simple as that. I believe she is more on trend than any nail technician I’ve experienced. I think if you are looking for more of a classic look everyone is pretty good! I adore that I can text for an appointment and they are always so accommodating that way, it is just so easy and I can’t see myself going anywhere else.
Obviously the décor is stunning and it’s impeccably clean. I mean, their sanitation standards are by far the best I’ve seen in the industry, and I have the state board standards memorised.
I really do love this place.

Best. Salon. Ever… You won’t be disappointed! Margaritas, beer, peacocks and fancy nails all under one roof!

Pros:
— The ambience. Peacocks, and parrots, and sharks! Oh my! Beautifully and luxuriously appointed. Coolest nail salon Ive ever been to for sure! If you want to take your little girl to get a pedicure– this is the place, she will absolutely die!
— The color selection. A literal wall of colors, all coordinated by color and brand. Never have I ever seen so many options and I love it!
— This place is a well oiled machine. When I walk in Im immediately greeted. My pedicure chair and nail technician is ready and waiting by the time I pick my color. If I get a manicure or wax it flows easily from one to the next without delay. Very impressive!
— They have big easy-​to-​view-​from-​any-​angle TVs playing Bravo and lots of magazines.
Cons:
— The manager. The place probably runs so well because she is on top of things but, as other reviews have stated, she is pushy and dare I say rude.
— Im always rushed to pick a color (by the aforementioned manager). I admit I take several minutes to find my color, but I don’t like being pressured. The manager stands behind you and starts showing you colors until you have to snap at her and tell you are an adult and can handle this decision without her assistance.
— The same manager will try to force a spa pedicure ($ 10 extra) on you, as every salon does, but she is more insistent than any I’ve met.
— When I do agree to the upgrade, the manager sneaks in the callus remover ($ 4 extra) without even consulting you. I assumed this service was included in the $ 44 spa pedicure the first time, wont make that mistake again. When she tried that on me the next time I questioned if callus remover was not included in this over-​price pedicure, her response was to say «we do it better when you pay extra». That was shady and I declined it– and my feet feel the exact same without it of course.
— The pedicure chair remote is finicky. 1^st visit my chair was awesome, 2^nd visit it was down right uncomfortable.
TLDRN: Go visit this place at least once, you will likely enjoy your experience. Just be prepared to have to fight the manager to get what you want out of it.

Tiffany (seems to be the owner) was very rude until I went back to get a broken nail fixed and told her I didn’t want to come back there by choice but needed to keep the color. Then she began tackily complimenting me and patting my back and calling me baby and honey. Hmm.
A bit over priced for average service. Yes they have a very nice atmosphere which includes peacocks a parrot and a gorgeous white grand piano which I have never seen played (what a waste)…Louis V scarves around all employee necks and chanel/​high end nail polish choices. However these things are a bit over the top and not necessary for a good experience and a good job done on your nails. If you do happen to go ask for Emily she does an incredible job on a full set that will actually last until you really need a fill. Anyone else who has done my nails here resulted in a broken nail or two within days. Which isn’t acceptable in my opinion if I’m paying 50+ for a set. Also they always try to talk you into the most expensive choice. Never let me get a fill always requiring a new set?
Hope this was helpful.

Came in for the first time for a pedi today. The manager lady will not offer the cheapest pedi unless you ask her. She said you want regular pedi? I asked how much she said $ 34 then I asked is there a cheaper one and she called it a basic pedi. So for $ 28 you get a pedi with a hot stone rub and a view of peacocks and a parrot. This salon is nice clean odorless and the ladies were dressed very professional. It reminded me of a Vegas casino with an over the top theme. They had Rolex wall clocks and a white piano, aquarium, tons of tvs, outdoor patio with peacocks and parrots.
I will say the pedi is normal so good nothing spectacular but not bad at all.

$ 72 for a mani-​pedi??? It was a shellac manicure, but still. Very disappointed. My nails look okay, nothing marvelous for sure. Still looking for a great nail salon in the pfkugerville area.
Update: I really hate my nails! The color, the shape, the stupid glitter I was talked into, everything! So today, I went in to ask to have them fixed… turns out I would have to pay full price all over again! What kind of business is satisfied with unsatisfied customers!!!
I wish I could give them less than one star!

This place is not your typical nail shop. It is
very high tech with lots of nail/​pedicure technicians to assist. The lady up front will try her best to upsale you, if you can’t afford the upsale just say so, she won’t be offended.
They treat you very good here and they do a good job but not as good as I expect to match the décor. I have only been back to do a pedicure as the gel manicure that I had ruined my nails. They are brittle and I am in the process of getting them back to a healthy stage.

Oh how I wanted to LOVE this place! And honestly, I do kinda love the place. just not for my nails.
1. Major language barrier. This is critical to being able to communicate and be comfortable with the work you are having get done and expecting. I personally think its poor designing that so few of the pedicurists speak English and have to get the manager-​lady to do all the talking for you. Whatev’s, can’t make everyone happy all the time, right. But, when your used to seamless communication with your pedi or nail techs, you come to appreciate and enjoy chatter.
2. They DO upsell you on the pedi the minute you say you want one. They got me tho, no lie. And honestly, for $ 34 it was well worth it. Usually a pedi is $ 25, but this came with more stuff, and the hot stone rub was to die for! The person greeting you will lead you to believe there is no basic pedi, but thats untrue. The pedi experience here is THE BOMB. Seriously.
3. If you pay cash, you get like 5% off or something! Score!
4. Its super trendy up in here! Its like NY meets nail shop. Its fun, its pretty, its modern, and they have put A LOT of $$ into this place. Everyone wears matching scrubs, but not just scrubs, the fitted ones. Its nice! Don’t get me wrong.
My problems:
A: They do NOT have their solar colors out on display on a tip to show you WHAT the color looks like on your nails with gel. To look into a basket of colors does me NO good, because once the glitter or color is mixed with pink and then covered in gel, it changes the depth of the color significantly. I can’t tell if I’ll like ANY of their colors until they go ON my hand. NO WAY! In 20 years, I have NEVER been to a nail shop that didn’t have their colors on display/​sample.
Not only that. They don’t have any chunky glittery colors. They have all of the small sparkly colors. I’m a big glitter kind of girl! Boo. I did find ONE, but it was totally NOT a Spring color, but I used it anyways. It ended up being a great color, just not one I was aiming for originally.
B: After 4 days, I look like I needed work on my hands again. The tech I had just didn’t do good job. Nails were lifting, lines all though my pink, and after 2 weeks, they looked like SHIT. I went in about the 7 day mark and tried talking to the lady that is the voice of the shop, and she said «well your nails have grown out». I said «I’m not a construction worker, and they shouldn’t look like THIS after a week». She offered me 15% off on my next fill, but I really lost the desire to come back after she tried to give me reasons why the nails that usually hold up with my former tech for a good 3 weeks, are lookin like crap so so early in this full set.
I referred a few friend there after my first pedi, and one girlfriend said that male tech she had do her nails cut her cuticles quite a bit. My Mom said that after a week a few nails were lifting and she was having to use some nail glue! BS.
I may go back for a pedi, but I will not be returning for nail service.