Neighbors Emergency Center

Amazing staff and amazing service. Dr. Patel and my RN Sophia were so wonderful, very attentive and the follow up phone call was so nice. Definitely great have a wonderful ER center close to home.

Is it good or bad that I can review an ER? Well, at 4AM when I needed to make my way to one, I’m glad Neighbors was nearby. I was the only one in there so I was placed into a room fast. The assistant, nurse and doctor were all great. The place was nice and super clean! (Like I wouldn’t even have pictured it to be an ER it was so nice)
Receptionist/​girl at the front desk maaayybe could have been a little more friendly and personable considering you’re dealing with people going through some sort of trauma/​pain.

Staff was awesome!
Very efficient and friendly. We only waited a few minutes while they checked us in.
Amazingly clean. Our new choice for emergency care in the area! Hands down one of the best urgent cares we’ve been to.

Great staff, in out quick.
I have been to this location with my husband and for my self this past weekend.
They have great friendly staff, no wait time anytime I’ve been in there. There wait times are posted on their web site. The only reason I was not completely satisfied is because as I was leaving they told me that my deductible was 500.00 same as going to the emergency room. Yes it was way quicker, just wish I had known this prior to be seen.

Dont come to this place unless its an emergency. Go to urgent care if you can. We are very new to the area and my dtr has stomach bug and since this place is noticeable in the town center we give it a try. We get on and the place is empty and very clean after all the paperworks and all they only collect us our co pay. But then after few wks when we received the bill we got a schoked of the lifetime we owe them like 1500? For what? And insurance already paid some we realy cant understand. Found out we have to pay for the facility and the dr are not in the network and when we are there they did not even say about dr not in network. I think they are deceiving for not telling you right. Now we know the reason why that place is empty. Lol we learned our lesson the hard way.

They don’t call it Neighbors for nothing! This place is really fantastic. I’ve brought both of my kids in on multiple occasions and have had the same warm welcome and wonderful service every time. My kids were taken back to the «child friendly» room and seen immediately by the nurse and then the doctor. They’ve had lab tests, xrays, cultures done and all results were received in a prompt manner. They were treated and we were on the way out the door within the hour. It is comforting feeling to know if something serious ever happened, we are in great hands! Thank you Neighbors for opening up in Pearland!

Key word: Emergency. Why does that matter? Well, how does a place that looks so nice and well-​staffed (and empty for the most part) keep running ²⁴⁄₇? Money.
That’s what I learned when I received my first bill of $ 1600. *Cue mouth dropping coupled with a gasp and instant sense of panic*
After calls between my insurance company and the billing department, billing admitted that this was the wrong amount and I only owed a fraction of that payment. But I had to sic my insurance company on them to get it right (hopefully, because I have yet to receive the correct bill from a visit I made 2 months ago).
Do yourself and your wallet and your sanity a favor and go to an urgency care clinic.

When I walked in I was greeted and asked to fill out forms. As I sat down I noticed that for an emergency room, the facility was very clean and looked very new. I love their wood floors and it just made me feel comfortable. I was called back probably about 10 minutes after handing my forms back. The nurse I had and my doctor were very nice and informative. I obviously must have walked in on a slow day because my visit was very quick. The forms were easy to fill out. I was in and out like bada boom bada bing. So it’s a great place to go for all types of emergencies.

I was not able to see my own doctor because they didn’t have an appt the same day. I went to NEC. I was immediately greeted and checked in. I was called in about 5 – 10 minutes and was assisted. The nurse was very attentive. The doctor saw me about 5 minutes after I was in my room. I arrived around 2:30pm. I had a CT scan of my sinuses — I was not feeling well and needed care asap. It was a short wait to get the radiologist to read the results. I was out around 4/4:15pm. The care I received was absolutely great. Considering the medical field and typical waits we have to endure, this care was excellent. Bedside manner, professionalism, follow up calls to check on me — all was welcome and greatly appreciated. Thank you NEC Pearland!
What’s best is I felt much better after receiving my initial care.

I was sick for over a week with a lung infection/​bronchitis. After going to Kelsey Seybold and St. Luke’s Emergency Center, I found myself at Neighbors. The service was excellent from the time I stepped out of my vehicle. I was having trouble getting into the building and someone came out to assist me. The ENTIRE staff was friendly and helpfu. They followed up to check on me the next day and even stopped to answer questions for me days later.
I do NOT get this type of care at Kelsey and my experience at St. Luke’s was an absolute nightmare. Hopefully, I won’t need emergency care again any time soon, but if I do, I’m going to Neighbors.

I took my 6yr old son early Sunday morning. He’d been sick since the middle of the night with a bad ear ache. He was seen right away, given antibiotics and something to ease his pain. The staff was great, professional and friendly. I would recommend them to anyone who has kids as they do have rooms to make their visit not so frightning. Welcome to the Neighborhood, we’ve been waiting for you!

I am trying to get some relief on a 10 min procedure and can’t seem to get any help. This place is something.

I went in last night due to lower abdominal pain. I had a couple of ideas as to what the problem was.
After checking for a UTI, they ruled that out which left my other option of an ovarian cyst. They then did a CAT scan to check to see if I had something going on in my abdomen which was fine. The CAT scan came up clean so the Dr. said it’s probably a cyst (what I thought it was to begin with).
Everyone there was very friendly and helpful. The reason I gave it 3 stars instead of more are 2 reasons. I would have preferred they do an ultrasound before the CAT scan due to the price difference when I was already pretty sure it was a cyst. The second reason was when they were putting in my IV the girl was having trouble finding my vein and she kept moving the needle around in my arm before someone else finally came in and took over.
I don’t have an issue with needles but at a certain point you stop digging around in someone’s arm and try something else. Other than that it was a great experience!