H-E-B Plus

Dirty, messy, disorganized, low on stock on so many items. Normal items, like crackers. You have to walk the entire length of the store to get to dairy. Through all the crappy made in China clothes and electronics. They’ve reduced their wine selection and their cheese selection has gone down hill. I regularly find expired items in the shelf. But today was the final straw. I watched an HEB employee but her dirty, fish covered hands into shrimp I was ordering. My husband is anaphylactic allergic to fish. He can eat shellfish, but fish can kill him. KILL HIM. If I had thought to video tape it, I’d have a lawsuit. But who expects a store to be so careless? Especially HEB? I have shopped there since I moved to Texas 30 years ago. This store is worse than the worst Walmart.

I have gotten sick from their food before-​frozen juice concentrate of all things obviously it was left out and they put it back in the freezer. Today the bagger put my Romain lettuce in the same bag with raw chicken… I was literally standing at my car rebagging groceries. Another time I bought a four pack of yogurt and when I got home I discovered it had expired two months earlier. Another time the bagger looked so ill I thought he was going to fall over, he stood with his eyes closed a few seconds taking deep breaths. When I asked if he would be ok, he opened his eyes and just stared at me never responding, then continued bagging my groceries. I hope the store invests in better baggers or just let the customers bag their own. I would prefer that over sick people or having to rebag at the car.
I’m not sure what type of quality control or training they have, but when it comes to food safety I don’t feel that they meet the standards of most H-E-B’s. There are maybe a few good employees but it seems like many either just do not care or have no commonsense… Or both. Sort of bummed because I like H-​E-​B, but it looks like perhaps Kroger is going to be next for my go-​to store.

Worst HEB in Texas. I hate to even say that because I am a loyal HEB customer, but I either drive the extra 40 minutes to the HEB on the East Side of Pearland, or to the best HEB in Pasadena. Lately I’ve just been shopping Kroger when I don’t have time to drive and don’t want to deal with the headache of this HEB. It’s sad to me that these employees make the same amount as other employees at various HEBs because a majority working has terrible work ethic. If you go to any other HEB they have THE friendliest employees. You’re luckily if your cashier at this one tells you your price. Not to mention things are habitually out of stock. Whoever the Hiring Manager here needs to be reevaluated and could learn a thing or two from another Hiring Manager (my suggestion is the HM at the Pasadena on Fairmont). I have called in the past about some major issues that have occurred here and hoped things would get better, but they haven’t and won’t until someone in upper management takes pride in their store, customers and employees.

Yay… this location won me over with all the free yummy samples of food and wine everywhere. So far went there on a Monday at 2pm and Friday around the same time. Kid you not, I went there just to buy a few items and ended up spending an hour there because there was just so much to see and so much to taste. I swear I had close to 10 wine samples while there and left feeling «happy.» The employees there are very attentive and polite. Some complain about the crowd that frequents this place, maybe because it was a weekday, but I didn’t notice a «ratchet» crowd. I’ll do all my weekday midday shopping at this HEB; I appreciate «the experience.»

This HEB has got to be one of my favorite and best store I have ever been to. This just recently became my go-​to location because I just recently moved to the area a couple years ago! This HEB is larger than normal HEB’s.
When you walk inside you really get to see the awesome layout of the whole store. Everything is well spaced and you don’t ever seem to feel crowded. There are many different stations having Demo’s and giving out free samples! Who doesn’t love free samples!??
Their Beer and wine selection is vast. However, they do not carry ALL wines that was said to be in stock through their App. That right there… was highly disappointing.
I love that they have a Niko Niko’s right there inside the store! This is great for a quick bite to eat or somewhere your significant other can just stand by and grab a snack and watch TV, while you shop. GREEK FOOD IS AWESOME BTW!
Oh. and sometimes you can get to see and meet some NFL and NBA stars that shop there! There have been a few times I’ve seen JJ Watt and Patrick Beverly! I know they live in the surrounding neighborhoods! — no I’m not a stalker!
This is a Great grocery store! If you live in the area, def. check this place out!

This place is the best. I alway go grocery shopping here and I’ve never had an unpleasant experience. The employees nice and knowledgable.

Though I come here often & it was my preferred grocery store, I am now rethinking the situation. Two associates were having a conversation in the deli. I waited patiently for assistace and one named Jose made eye contact, then quickly looked away. He finally acknowledged my existence and answered my first question in a rude and condescending tone. Then, he ignored me again. About 20 seconds later he looked at me with disapproval and seemed to believe he already answered me with the first response… just said «no»!
I then thought «Jose, should I shop here anymore?»…surely the answer is still no… I think it is best for Jose and HEB for me to leave.
I guess this is not «My HEB»!

Didn’t honor the 50% off clearance items even though I presented them with a picture of the rack with the sign and additional merchandise on it.

Great hours
Clean store
Speedy checkout
Cheap prices/​in store coupons
I do 95% of my grocery shopping here. HEB always has a number of checkout lanes open at all times. They have a fresh homemade tortilla station. The seafood department has fresh live and frozen options.

I rated this HEB 5 stars once but their bakery is the worst! Waited a while to get service, the manager and employee can’t even look up since they were so busy with their breads that were there. The manager pass me up and went to go talk to the lady who was giving out king cake samples. Then the lady finally asked me if I need help after she put up all the bolillio bread. Not only does this bakery suck, the cashiers are always moody and there’s this older man who greets people at the door but I feel he has favoritism of people he greets. They also don’t ask to take your groceries anymore. Maybe I feel this way because I get way better service at the Missouri city location or Pearland pkwy location! The other HEB in pearland is the best, it’s always clean with fresh fruit and everyone I came across there are always helpful!

I love this HEB! I’m not sure if this is factual, but I heard its the biggest HEB in Texas. You can always be certain that the store is going to be packed, especially on a weekend. The store is always clean and organized and the employees are helpful. On weekends, you can always count on plenty of samples of food and wine. I have discovered some of my favorite adult beverages because of this! The best part of this HEB is the addition of Niko Niko’s. No need to drive all the way into Houston to get your fix. The deals they have at HEB are awesome as well. They have all kinds of bundle deals where you get a whole meal for dirt cheap. The one thing I don’t like about HEB is the lack of reward points like Kroger’s.

This is the biggest HEB that I have ever been in. There is a huge selection here. This location has fresh seafood and sushi that is made at the store. There are two different cooking areas where you check out what the chefs are making and find some new recipes. This is a plus location so it even includes a tech department (I’ve bought printer ink here– saved me a trip to Office Depot!) and a small selection of clothing for sale. There is also a clinic in this store that typically does not have a long wait.

Really fresh meat and seafood sections. The guys back there are (usually) very knowledgable and happy to help you. What really makes them great is that they won’t hesitate to come from behind the counter and lead you directly to what you’re looking for. Most people will just point you in a general direction.
It’s a great big store so they have tons of products, even the tough-​to-​find «international» food products.
I love to experiment in the kitchen and this HEB has a wonderful section of kitchen tools, gadgets, pots n pans, dishes, you name it!
One little thing… Their avocados never seem to be good! 50% are overripe and icky and the other 50% are harvested too soon and are hard as rocks. I bet they take all the good avocados for themselves to make that good guacamole that they sell. Dang.

This store has really gone downhill since the new one opened and East Pearland. I shopped today at 12:30 the vegetables bins were not filled, prices were missing. As usual at least there were no bugs today. one ever asks you if you need any help. Or any managers of the departments including the store manager. No one ask you if they can help you with your groceries or to unload your basket when you have $ 300 worth of groceries employees stand there and look at you. Or carry on their conversations with each other. this is an unfriendly Store.
the only good things about this store are their seafood, their new cheese manager and new wine managers.

The food that I posted was from catering I did for my graduation. The food tasted great and you can pretty much find anything you need at this Heb.

Favorite HEB. Reminds me of a Walmart, but with better associates and quality items to chose from. I usually come late night, as it can be ultra packed during the day.

Please Note: this review is in regards to the HEB Plus floral department.
As a person with an admittedly black thumb, I am impressed with how well my recent floral purchases have stayed beautiful and fresh in my care. I purchased cut hydrangea on July 2, and now, 10 days later, my blooms are still beautiful!
First, three hydrangea bunches, which were very each very large was only $ 9.99. This is higher than the price I had paid two weeks prior at a competing grocery chain, but the extra couple of bucks was well worth it.
After getting the freshly cut blooms home, I cut the stems short enough to fit within the apothecary I planned to use as a vase. As the food package that came with the blooms instructed, I cut the stems diagonally, removed all leaves below the top of the container and added a quart of water. That’s it, folks! Since then, I’ve only added a bit of water twice to ensure the bottoms of the stems remain submerged.
These beauties are indestructible! They’ve lasted far beyond the five-​day guarantee and are an excellent value!

It’s better than other HEBs in the fact that it is larger and has more products. There have been times when they have been out of things for a few weeks, Lemons for example. «Why on earth would they be out of Lemons for such a long time?!» you ask. Who knows? The employees certainly don’t hahaha
It’s not the fanciest of HEBs and it definitely isn’t the cleanest. This was the first HEB I ever went to, there was no comparison so I never felt it was too terrible until I saw all the new and clean HEBs!!! I am loyal to this one though, because it’s «my HEB».
It is always packed, even at 11pm. «Why are you grocery shopping right now, who does that?!» haha «Oh wait… me».
Not only that, but peeps are cray here, it’s like maneuvering through a mind field. Don’t mind me guys, I just want some salsa but you’re cool to stand for hours staring into space, blocking the precious, precious salsa that I want!
Deep breaths.
It’s all part of the experience, it’s what makes this HEB so very «Special» if you know what I mean.

There’s always associates happy to help you locate things and offer samples.
Also, I don’t like the new layout of the store (putting dairy ALL the way in the back, when it used to be front and center). It makes me forget to grab milk and less likely to go there only to grab milk.

I mean really I love HEB. Seems like all the HEBs are gourmet and provide choices, upon choices of items are fairly moderate prices.
At this store on this day of my visit, I had but one problem with the cashier & the swiping of my debit card for a major grocery purchase. This was human error & could’ve been avoided. But this has no barring on the quality of Here-​Everythings-​Better (so say what HEB stands for… Works for me)
A fresh sushi bar. Hot prepared foods. Fresh seafood. Daily prepared baked goods.
This place is the WalMart for President Barack Obama!!!
One question: can we get one here in #THENOLABABY??? (Wishful thinking… I know)