The sign on the window says open to the public, however when I walked in both salesmen barely felt the need to greet me. I walked to the gun counter inquiring about a firearm and once again the employee behind the counter barley looked up from his paperwork and recomended I just go to a firing range. There was no greeting, no information about the products they had, no customer service. I felt unwelcome and immediately left. Thanks for nothing I thought as I walked out. This looks like a pattern of poor service. Management should address this immediately, it is no way to run a buisness.
Jace C.
Tu valoración: 1 Houston, TX
Went in there to buy some tac pants. Walked in and three employees were standing at the counter, neither one of them looked up to greet me. I was looking around the store for a certain brand of pant and it took 10 plus minutes for someone to ask if I needed something. The short little bald guy with braces and his pants tucked into his boots is completely freakin clueless. The taller guy with the goatee just stood in one spot on his phone the whole time. Horrible customer service. It sucks because that’s the only place around me, now I’ll have to drive into houston.
Dave d.
Tu valoración: 5 Houston, TX
First class organization all the way around. Whether you’re a civilian, military, fire/rescue, EMT, or police this is the place to go. I recently conducted a benefit for an injured officer and Rick Fernandez, the owner bent over backwards to help us raise money. Everyone in the entire staff was extremely polite, friendly and knowledgeable. Unlike other specialty stores that try and make you feel like you’re bothering them you are treated as a friend in this store. I can’t wait for this store to open more locations to serve the people of the Houston area. Thanks again Rick and everyone at CopStop.