Lindys Taxi

I have used them many times over the years„ but they are way overpriced. Very rude dispatchers as well. I needed to go to Stony Brook Hospital from Medford and they charged me $ 40. I had no choice but to use them as I had a car issue and I was going to the hospital for radiation treatments. I wish there were more options to choose from here on Long Island I will say that their drivers are usually very nice.

Called night before for an early morning ride to airport and gave my phone number. 20 minutes past pickup time and no show. I called dispatch who said «he says he’s outside your building.» That wasn’t the case.
And he added «I can’t call a long distance number from this phone» Really? A cab company offering airport service in 2015 can’t call an out of town cell phone? And you failed to mention this when I gave my number upon scheduling? Amazing.

Absolutely the worst experience I could encounter. All of my experiences with them have been TERRIBLE but this one definitely takes the cake.
They almost got my poor boyfriend arrested. To begin, I called the taxi company for a ride for my boyfriend to Medford train station an HOUR before I needed them to arrive. The dispatcher, Melanie, gave me a snarky attitude and said I didn’t allow enough time to arrive there (the train station is 5 minutes away.) Okay… Well they arrive with enough time and everything seems okay. They get to the train and he tries to pay with my credit card. They refuse to do so because it’s in my name. So I send him money to his account and they charge it. It doesn’t go through for some reason (turns out they overcharged him 3 times for more than 6 bucks so that’s why it doesn’t go through.) They threaten to take him to the precinct and have him arrested so I call the dispatcher to try to pay that way. She refuses to do so and insinuates that I stole the card and that she needs written consent. I try to tell her that I will call the bank and have them call her and she starts personally attacking our characters! She says that she doesn’t understand why we would pay with a credit card and doesn’t understand why he doesn’t have cash … I explain to her that we didn’t know and I live in Manhattan so I didn’t know it was a problem. She continues attacking me and then says ‚” there’s nothing I can do and you’re unpleasant so your boyfriend’s getting arrested .” I am a very sensible and nice person but I definitely have a breaking point. So I snap back and say, «DO NOT ARREST MY BOYFRIEND .» And she hangs up on me … Mind you this was over a 15 dollar fair. Worse business ever.

I called to get a cab and politely told the dispatcher where I was headed. In order to ensure there was no miscommunication I spelt the name of the address. When I did this the dispatcher got very aggressive for no reason and hung up on me. When I called back again he told me he «didn’t need a spelling lesson». It was completely unprofessional and uncalled for. I highly suggest spending the extra $ 5 and getting an über. I don’t even want to give them 1 star because they deserve zero.

They are the most RUDE people I have ever spoke to. The dispatcher just cuts me off in the middle of talking and never lets me speak. Then he gets mad when there is miscommunication. I always tip my cab drivers very well and I take cabs all the time. I can tell you that I am NEVER going to use this cab again.

nasty and rude drivers and phone service, they are piece of shits. please stay away and do not use their business.

Because I was travelling with 3 kids, I ordered a taxi and this company came in 10 mins. Our destination was 5 mins away via car and the dispatcher said it would be $ 24. I told him i did not think it was a fair price since it was 1 adult and 3 kids, he then reduced the fair to $ 22. This still didn’t sit right with me. He said one person is $ 18 (wtf?) I never heard such B.S. in my left. He then said the lowest he would go would be $ 20. I got out of the car. Do not use this car service. It’s such a rip off.

And we wonder why services like Über & Lyft are putting taxis out of business. $ 30 to go 6 miles. No pricing info beforehand. And the lady over the phone told me 10 mins when my cab took 20 mins to get to me. Total joke. So i paid for an overpriced cab that made me miss a train.

Definitely iffy. Sometimes the drivers are good. Sometimes not. Crack heads… Sometimes… Women should be scared… All and all it’s a ride.

Worst taxi service I have ever used. Rude people over the phone. The driver didn’t show up on time and did not help with our bags or open the trunk for us. Highly recommend NEVER using them.

These guys are probably the worst taxi company I’ve ever dealt with. I booked a taxi 5 hours in advance, went through the details twice with the person on the phone as myself and my wife were catching the train. Not only did the driver not show, when I called the dispatcher to see where they were, all she said was «the taxi will not be there»… then when I asked why, she said «it was misplaced», and that’s it! No apology, no suggestion on what they could do, she seemed to think her job was done. We missed our train and missed an event we were planning to go to in New York. DO NOT USE THIS COMPANY

If I could leave zero stars I would. I have lived in the Patchogue area for 24 years and I have had to use this company many times and have never had a good experience. Between their terribly unprofessional and rude dispatchers and their extremely long wait times, you are better off taking a 3 hour walk. It is in your best interest to call another company.

I am giving four stars strictly for the drivers. They are all very nice and we have never had a bad one. However, the dispatchers: They can be nasty. One time the driver was very late arriving. Normally they arrive exactly as stated which is why my boyfriend called. The dispatcher flipped out on him saying things like, «calm down he will be there» etc. No apology or anything.
Another time the cab driver offered assistance to another driver over the radio and the dispatcher got all snarky saying «I don’t need another dispatcher» very rudely. You would think he would be glad they help each other out.
There were probably only about two times that the dispatchers were semi pleasant. Not sure if it’s always the same guy. I could almost see it if the cabbies themselves were unpleasant but they aren’t. In our experience they have always been very nice.

About 4 – 5 months ago I had to take a taxi from a buddies house down the street (Maybe 2 – 3 miles, MAX) after a special dinner. My girlfriend and I called and the taxi arrived promptly — this was the only good part of our experience.
I know I’ve called Lindy’s in the past, too, and the dispatcher was generally pretty rude, but I digress with my original story…
The guy sees me in my uniform after driving us literally 2 miles and says, «Well, I’m gonna give you a deal! $ 16.» I was like… That’s a deal? I just ended up throwing him a $ 20 and exiting the vehicle. Very condescending and very expensive.
To compare, my girlfriend and I took a cab this past weekend from Main Street in Patchogue to Half Penny Pub in Sayville and THAT was $ 18 — much more fair of a price. We tipped that guy much better because he was actually very nice, comical, and we sympathized with the idiots he had to deal with (Immediately prior to getting into the cab a few guys got out — one of which was completely obliterated).
I’ll never take the cab again. I’m sorry, but $ 9 a mile is too much. It’s better than a DWI — yes — but it’s no bargain, either.

If you’re lucky, you’ll get a dispatcher who you’ll have to call three times to get a cab — an hour after you call for it. Then you’ll pay too much for your ride, probably having to pick up three other people in the mile or two that you have to go.
If you’re not so lucky, you’ll get a complete psycho nut job whose driving will make you fear for your life, causing you to become physically nauseous and raise your blood pressure to dangerous levels — on your way to the doctor’s office.
I would rather walk home on barely lit and somewhat creepy streets after midnight than take another Lindy’s Taxi. I’ve had it.