Twigzz

I found out last minute (11PM on a Friday to be exact) that I needed three extravagant, exotic arrangements by 5PM on Saturday — less than 24 hours notice. Dean not only answered the phone but gave me dozens of photos to help me create a vision remotely (as I am in LA) and picked up the flowers that evening so he can begin his arrangements as early as possible in the morning. He kept in communication throughout the night and sent me photos along the way. Everything he did was in budget and delivered 30 minutes before our drop dead delivery time to the Rose Bowl, despite snarling traffic. The arrangements were drop dead gorgeous, huge, and smelled amazing. They completely changed the ambiance of the entire room. In addition, Dean even volunteered to run out and find some pin lights back at his shop to help showcase the flowers since he saw myself and my fellow coworkers were swamped and our lighting situation wasn’t ideal.
I give Twigzz my highest recommendation and will only use Dean and his staff for my future events. He was kind, extremely responsive, patient, and a true creative who is clearly passionate about his work and his customers. Absolutely beautiful, contemporary and sophisticated design that far outweighs anything else I found in a frenzy looking for last minute flowers.

I was out of the country for Mother’s Day and had to make sure that the flowers I ordered for my wife were not only delivered on time but lived up to her standards as an artist. Dean at Twiggz accepted the challenge and delivered in every way. He took the time and careful thought to put together the perfect arrangement of the highest quality in an elegant yet unusual vase. The customer service was fantastic; I received a call assuring me that the flowers would be delivered on time to a local spa and also received text messaged pics of the arrangement for approval prior to delivery. I highly recommend Twiggs. Thanks for your hard work and efforts Dean!

This has been a long over due review… But during my friend’s dad’s wake, we we’re very devastated to find out that the mortuary who provided the services was not able to supply the flowers. Guess it was one of those things that you forget to mention as it didn’t sound like a top priority subject at the time.
We’ve tried to call a number of flower shops but unfortunately noone was able to help on a short notice. But Twigzz, went above and beyond to help us out and put my friend’s family at ease. Dean, owner of Twigzz, was very helpful and accommodating, they provided us with the most beautiful flowers I’ve ever seen, and very appropriate for the event; the fact that I called them 15minutes before his shop was about to close, is just beyond amazing. Him and his assistant was very sympathetic towards our situation and the need to provide beautiful flowers for the wake of my friend’s dad.
Thank you so much, Dean! And I surely hope that it’ll be for a happy event the next time we contact you :)

My recent experience with Twigzz was amazing. Incredible creativity and event knowledge. Dean was fantastic to work with as were those who set up the day of the event. The quality of the flowers were superior. I have never seen dahlias that size in my life. The floral brought the biggest compliments of the night.

I’ve placed corporate and personal orders, and their service is wonderful. Their arrangements are unique, gorgeous AND sophisticated. They have been responsive and very easy to work with… and RELIABLE.

Simply the best. Been going to them for about three years now. I won’t go to anyone but Dean. No one compares to the care, arrangements or helpfulness that he provides.

If you are looking for an arrangement that is as unique as it is beautiful, then Twiggz is the place for you.
I ordered a bouquet for my fiancée’s birthday. The quality and elegance of the arrangement greatly exceeded my expectations and was very well received by my fiancée. I have worked with many different florists in the past and have never seen flowers so beautifully selected or arranged.
Their customer service was just as outstanding as the arrangement. I ordered over the phone and the person I worked with took great care to make sure that everything was absolutely perfect.
I feel that the bouquet and experience were well worth the price and will definitely order from Twiggz in the future.

I was looking for a place in Pasadena for affordable and elegant flowers. I looked and looked until I came across Twiggs website. I found the perfect flowers and when I called to order Dean recommended adding a few more. Well, to my surprise his recommendation was amazing. The flower arrangement was absolutely beautiful! Great job TWIGS!

Really pleased with the service. The man I spoke with on the phone helped me figure out a low priced arrangement but also made it look super gorgeous. I just wanted to send a friend a little something because she was feeling under the weather and he really made the bouquet gorgeous. Very modern arrangement. Will order again from here!

Greet flowers and lovely grandma!

On my wedding anniversary, I decided that I should be a nice husband and buy some flowers. Unfortunately, I didn’t exactly plan ahead and tried to find a florist around where I worked at around 520. I Unilocaled Twigzz, noticed they closed at 6, and drove the two blocks over (seriously, we’re in LA. You thought I was going to walk?). But to my dismay, they were closed. I called the number hoping there might be someone in the back to help out, and Dean, the owner, picked up. He indicated that the store had closed early because of another event and apologized. After I mentioned that I wanted to get flowers for our anniversary, he said, «I’ll be there in 15 minutes.» The typical response in these types of situations is usually an apologetic «sorry, can’t help you. good luck.» I picked up some dessert at the Urth Caffe around the corner and came back to the store open and Dean waiting inside. I told him that my wife’s favorite flavors were peonies, and he put together a great looking arrangement with some roses and other flowers I didn’t really know about. A little expensive (I think? I don’t buy flowers that often so I don’t have a point of reference) but great customer service and arrangements. They also do work for the Langham, Ritz, and Four Seasons which always have beautiful arrangements. They evidently also have another store at the Langham in Pasadena by the spa.
TLDR: Great customer service, a little pricy, beautiful arrangement, good dude

Well, ever since I left a not very positive review, the owner of the place has been consistently trying to contact me via Unilocal to to see how he can improve the service in his store. Not that we are going back to this store, but at least I believe it is admirable that the management makes efforts to improve the service. After all, I hope they will address points 2, 3, 4 in my first review.

Not often do you have the opportunity as a Unilocaler to provide tough feedback to a shop and get an actual response from them. In my years doing this I have not seen this until now. After having an opportunistic experience on my first purchase I posted some feedback on the situation and my disappointment from it.
In a matter of days I received a message from the owner who personally wanted to talk about my experience. After our phone conversation he was very receptive to my concerns and invited me back to meet and find a new solution.
Once we met in person he was very cordial, and had his employee who helped me before know that it is some important to help their customers. I was extremely flattered but also humbled by this owners passion for his work and business. The owner then handed me a bigger arrangement than what I purchased prior and then took the time to show me how to effectively treat the plant going forward.
I already ordered my wife’s Mother’s Day arrangement since that experience and kudos to small business owners who care about their work. Thank you!

I walked into Twigz looking for flowers for Valentines Day. I was taken by how proud the owner was of the quality of his flowers. He showed me all of the additions that would become part of my arrangement, making a dozen roses look much grander than I expected. The pricing is premium but so is the artistry and the friendly customer service. I will definitely return.

Twigzz did the flowers for my wedding reception, and we loved them! Dean was very attentive to what I wanted, and I met with him several times before the event. He worked with my budget, and while he’s not the cheapest florist, you get what you pay for! The flowers were beautiful. I also liked that Dean recommended adding certain flowers to complement the existing décor of our banquet hall (lots of red with huge crystal chandeliers). The service was great on the day-​of as well. I didn’t have to worry about a thing. Thanks, Twigzz!

This is a place when you first walk in you get a great vibe. The shop is beautifully decorated, clean, welcoming but most of the greeting from Fay was superb. I explained to her I needed a bouquet for my girlfriend who loves lilies and pink; that was pretty much it.
The next day when I went to pick up, the bouquet was just phenomenal. She even wished me good luck with meeting girlfriend’s parents. Highly satisfied with the service. I will be coming to here for all my future florist needs. By the way, girlfriend loved the bouquet.
Thank you Twiggz!

Super cute shop in the heart of pasadena … stop by and their succulents are so cute …
Their design is a mix of classic modern and urban love their storefront and would recommend them to design your wedding centerpieces

The centerpieces are the most creative I’ve seen, with vibrant colors and are beautifully arranged!

This is a great place for amazing arrangements and the staff is first class!

This beautiful store is a wonderful addition to the neighborhood. Their stunning arrangements are unique and their service is impeccable. Their tasteful design shines through their arrangements as well as through store with its selection of home goods and gifts. I love that they also display their arrangements outside their shop along Colorado Blvd. Reminds me of being in Paris :)