Time Essentials

The guy who works here insulted my watch. I believe in treating customers good and not keeping it negative especially about certain watch brands and watch types and movements I have been with this place for the past four years but lately it’s been a decline in quality customer service.

I can not imagine anyone writing a bad review on this business unless you are simply out looking to cause trouble or a liar. I have several complicated vintage and modern chrono and alarm watches and the ONLY place I will go to is here and to John. He is always very honest and the work is outstanding.
For what it is worth, I recommend this business highly.
Kota

Just needed a battery watch changed on a Tag, superfast service and just a few bucks. Thanks Time Essentials!

CUSTOMERS BEWARE
My husband and I use to come here and get everything done. We have had our batteries and bracelets changed. Our bracelets have also been adjusted many many times.
I thought these guys were cool but they are making too much money off of us. So I decided to do some of the repairs myself.
So I’m sitting on the desk and removed the screw bar from my 2007 $ 3600 (tax not yet included) Tag Heuer watch. I noticed the screw bar is different!!! These crooks switched out my stainless steel Tag Heuer bracelet screw bar with a cheap Seiko or Citizen screw bar. I am not excited to find out what damage has been done to the rest of our babies.
Time Essentials you MOFOs better watch out. Some day a customer will watch you and know what sheisty tricks you are pulling and you will have yours!

recently fixed a mantel clock that i originally bought in late 90’s. his initial estimate was half of what anyone else in the area would give me. he ended up charging me an extra 40% or so above that, but still substantially less than any other estimate. i’ll come back in a few months to let you know if the clock still works.

Took my Vintage Omega Seamaster for service. One Part was replaced and lubrication was needed. I came back 5 times (at least) for the same problem, but the watch is no working properly. I have decided to take it somewhere else after paying $ 300.00. Do not recomend this guy to anybody.

I’ve been here a few times for battery replacement but today I came in to replace the broken band on my Seiko. John was able to replace the band and recalibrate my watch in less than 5 minutes i swear. Really friendly guy and great service. He has a very nice selection of watches and is a Seiko dealer. I would definitely come back to John if I ever need anything else with my watches and I highly recommend him. Thanks John!

Came in to get a watch band adjusted. The gentleman was very friendly, very fast and most importantly didn’t scratch my watch, and all at a great price. I’m very happy. And he was open when all the other watch shops in Pasadena were closed, day after New Year.

Came here after finding them with great reviews on Unilocal!I called them on the way over to their shop. It was already closing time but they stayed late because I told them I was already on my way. Fast service too!

Found this place on Unilocal around my work area. Read the reviews and decided to visit. Made a phone call to confirm availability as I was on my lunch hour.
I needed my watch resized and John was more than helpful. Pleasant to deal with, he went to work on my watch while I waited. He was very cautious with my timepiece and I really appreciated the fact that he took care of it as if were his own. Service like this is hard to come by and I want to give credit where credit is due.
In and out in about 10 min and for $ 8 to size my watch, it almost felt like I was robbing them. Nevertheless, I’m a happy customer and I won’t hesitate to come here if I ever need repairs. 5 stars without a doubt.

Well All I can tell you is if you value your timepieces forwhatever reason THIS IS NOT THE PLACE TO TAKE YOUR ITEMS TO. Put the wrong crystal in my watch and I mean the wrong crystal, it did not fit and the had me pick it up like that without saying anything. I have great attchement to this time piece and they had no business doing something like that without saying a word as to why. if you cannot do the job correctly you should not ruin someones property just to make a dollar. John did his best to replace that crystal with one that fits better but not like the one he took out. All I went in for was a battery and for that I got this story to tell. Do what you will just an FYI!

Just went here for the first time based on proximity and other Unilocal reviews.
Very impressed. Courteous service and fast true around. I was only here for a battery replacement which only took 5 minutes.
Clean shop space in a mini mall with available parking. I will come here again.

John is fantastic!
All problems/​questions so far have been no problem at all (where others have said that it couldn’t or shouldn’t be done; two other stores have turned us away with such excuses). A really quick turnaround, and he has just a really great way with people. He’s one of those that likes to help and likes to explain/​teach; he has a real enthusiasm for his work. Will definitely be going back to him again and again.
My husband is thrilled.

I normally go to the mall to for watch repairs, but it’s a hassle. So when I needed a new battery recently, I decided to try this place which is just a couple blocks from my house. Aside from wishing they were open Sundays, I think this place is terrific. Parking is easy, they were fast and friendly, and I saved a couple bucks, too!

Brought in my automatic Seiko because it was running too slow, (I made it worse by thinking that I can adjust it by opening the back, and fiddling with the wrong adjustment levers. BAD IDEA) John fixed it while I waited, which was great because I thought I would have to leave it with him for a few days. Reasonable price, and service with a smile. Thanks!

Great repair shop. Great prices for repairs. They’re fast, friendly, and honest. I’ve had several watches repaired there. Even replica watches! They’re good.

Came here with a friend, she needed a battery switched out of her gold watch.
The guy here on Saturday was a pretty cool guy, and answered questions without missing a beat, even about turn of the century type cloaks.
Battery change cost 10 dollars and took less than 5mins.
Even has chairs to sit down if you like!

Fast and cheap! I dropped off 2 watches while I went to run errands, and after picking them up, they are working great now!
To update the reviews, they do take American Express now!

Time Essentials is located on the South West plaza of Colorado and San Gabriel! Its very easy to miss, but it’s in the same plaza as Eco-​Cleaners.
I went to this place because it was the only watch repair shop that closed later than the others. The person manning the place was a young guy and he was pretty down to earth.
There are many wrist watches and watch straps that you can buy. There are also a few wall mount watches available.
I had to come here and adjust the size of my watch. It took about 10 minutes to remove the links and I was charged about 8 dollars.
I didn’t think the service was any special, but it did get the job done. The guy made sure that i was completely comfortable with the fit, and he adjusted the links accordingly., I’d come here again to just support this tiny store!

I’m waiting for my Seiko to be fixed. It was supposed to be a couple days, but I haven’t heard from him yet. I got quoted an excellent deal though, so I’m really excited for when it’s finally finished. The stem extension/​replacement, battery, adjustment was a total 38 bucks. Great customer service so far and zero complaints. Will definitely update and post a photo hopefully soon.