Eco-Clean Dry Cleaners

We have been coming here for many years and have always been satisfied with the services. The best part is that Art and Mary are wonderful people who appreciate their customers. Great place!

I’ve taken clothes to many different cleaners and I’m happy to have found Art. My clothes always come back clean and on-​time, plus it’s environmental! The alterations are well-​priced too.
I highly recommend Eco-​Clean, especially after trying a couple other places in the area.

New to Pasadena and this is the first cleaner I’ve tried. No need to find another! The owner is very friendly and inspects my clothes thoroughly before deciding how to treat. To seal the deal, I went in today to ask if a garment could be altered with no intention of having it altered today as I need it by 7:00 tonight. He called the tailor and had her come in so they could alter my dress right then. Highly recommended!

Excellent service. We go in the mornings and they recognize us now. They are friendly and kind and will give you the occasional discount. They have great hours, too.

Expect your clothes to be returned to you immaculate! And the alterations rock. The only drawback is how long it takes. They used to have a two to three day turn around. Pretty good for environmentally friendly cleaning. Takes a bit longer. But the last time I went in and turned in clothes in on Friday was promised ready by Wednesday, not ready. Something has been up with him lately and it just can’t get done timely. Not sure what’s up. Sometimes he has a very anti-​woman impression. Maybe the next cleaner likes my green backs better.

These guys are the best, hands down! They’re always friendly and provide very good service. They turn orders around very quickly, and the clothes come out great every time. Also, if there is a chance your stain won’t come out, they are very honest with you upfront and let you decide if it’s worth trying. Do yourself (and the environment) a favor and bring you cleaning to Eco Clean!

The man is horrible. If you like abuse, this is the place for you.

I’ve been to Eco-​Clean 3 times, the first time I was satisfied w/​their work, however, the price was higher than originally quoted by the lady who took my clothing. When I went to pickup, the man was there. I told him the price he told me was higher, he did lower, after my not backing down about it. 2^nd time was no incident. Wish I could say the same for the 3^rd & final time… I’ll never go again. Scenario: I took in a soiled/​stained mattress cover (courtesy of one of my tenants) which contained 2 pieces connected by a zipper. I asked him could he clean it, he said yes, he could not quarantee that all the stains would come out fully, but he will try his best. We then talked a bit & he said, he wanted my business & if he did not do a good job, he would not get it. Well, I’m a reasonable man, this sounded fair to me, so I left it. When I returned to pickup, I saw that the comforter was sloppily placed at the edge of the counter uncovered, not in plastic & had pieces of little black lint on it. I opened both pieces & saw all the stains that were originally on it when I took it in! I asked him…“Did u clean this”, it looks like nothing was done. He became irate, I became upset upon hearing him tell me…“I told u the stains would not come out”. I was shocked! Had he told me he was definitely sure the stains would not come out, I would have taken it elsewhere! What he did say is already stated above
How could he just stand there & tell me (& my wife) this bold faced lie. I told my wife, «this is not the conversation we had, its not what he told me» By now I was really pissed… he & I had our verbal exchange, now he did not want my business, told me to get out, however, still wanted to be paid $ 40 for his «so called» cleaning. I asked him would he take something off that price, given how the comforter still looked. He refused. It took every bone in my body not to go upside this man’s head!, however, I knew my wife & I would be the only one’s on the losing end if that occured. I’ll never recommend this place to anyone & will never return there again!!!

This is the BEST dry cleaner in the city. Seriously. It took me 2.5yrs in the Pasadena area to find a cleaner that was trustworthy, genuinely good people, and listened to my needs and concerns with different fabrics! I had previously gone to a cleaners where I constantly asked them not to put safety pins through my mans expensive button downs, and time after time they would ruin his shirts. Not this place! I have trusted them with everything! My designer handbags (fabric and leather), shoes, suits, ect. The owner is so honest and if he doesn’t think he can remove a stain he will either tell you who to go to, or recommend another option. I Highly Recommend this small business!

I have never had but a superb experience. The owners are super friendly. They always say, «Hey, it’s good to see you again!» whether it’s been 2 weeks or 6 months. My clothes have always come out clean and well pressed. I have also had to use them for a few items that needed to be sewn. The final product has always been just as I requested. If I ever move, I will travel to use them as my dry-​cleaner.

I brought two items to be cleaned including a sport coat to be altered. Everything was ready as promised. Prices were reasonable, if not cheap. Will consider using again. Only four stars due to lack of personal attention.

That bad review from Christina X. is fake. I have known Art for years and he has been an absolute gentleman always. Unilocal should verify these reviews.

My preferred cleaner in Pasadena — also a wonderful tailoring/​alteration service.
Very friendly, very professional and very fast and accommodating every time I’ve dropped something off.
The guy that owns the place is really nice.

Eco Clean is the best! I’ve been going there since they opened and have never been let down. Good prices and fast service!
They always remember my name and always asking how life is. It is nice that store owners actually care about me as a person not just «another sale.»
HIGHLY RECOMMENDED!

Even though I dropped off a monumental pile of clothing Eco-​Cleaners is super speedy and friendly. Rather than tsking me (as other have) for bringing so much, the owner surprisingly said that while he appreciates having a few days for a larger order, he would have it ready /​whenever/​I needed it. He joked with me while sorting the clothing and then gave me a 10% discount because I was a new customer.
About 36 hours later, I picked up the order. BONUS: he showed me that one of the skirts had not been pressed perfectly, but that he hadn’t had time to get them to re-​do it… could he please keep it another day to make it right?
In a business where customer expectations are low and most do the bare minimum to meet that low standard, Eco-​Cleaners is a gem.

The worst place I have ever been to. I completely understand the other bad reviews. If you go there, you are making the biggest mistake. I went there with some of my suits a few years ago and I will never forget the HORRIBLE experience. They completely RUINED my suits. When I went back the following day to talk to them, the male owner jumped out from the counter and cussed at me with words like «f**k you» and «get out» in front of my 4 year old son. He wouldn’t even listen to my complaints, he just yelled at me and pushed me out of the store. He not only scared my son, who was crying frantically at this point, but he also scared me by yelling cuss words into my face. I have never in my life encountered such outrageous behavior. I cannot believe this place is still in business. This place should have been shut down long time ago. They should not be allowed to run a business in the U.S.

In case you haven’t noticed, good things in life are not cheap. This doesn’t mean Eco-​Clean Dry Cleaners is expensive. But if you want to have your cloths looking good, and that includes having regular laundry done, at Eco-​Clean, it’s worth every cent.
I’m living out of motels currently, and, I’m extremely busy. I drop of my laundry and any dry cleaning I need, set a date for pickup, and know I’ll get my cloths back beautifully folded.
Friendly, courteous… all that stuff.
Again, I’m very happy with Eco-​Clean Dry Cleaners.

Decided to try this place because it’s in my daily path of travel. The parking lot is very small. I’ve been satisfied with the results, but can’t say thrilled. Prices seem high. My coupon got rejected, which I didn’t think was right. But I also understand that this is a busniess and if they honored every coupon, they wouldn’t be able to stay in business.

I have come here repeatedly over the years, but no more. Why? True the clothes generally have been decently cleaned. But I am getting tired of the unfriendliness of the owner. Especially if you ask to use the coupon that appears on their website. First he claimed that it was «expired». When I said that it had no expiration date, he then said it should have been removed. When I protested further, he said that if he allowed me to use the coupon, he would have to raise the price that he was charging me (which he said was a «discount») so I would end up paying more. Yet when I asked to see his price list, he said that he didn’t have one to show. Sheesh.
Not only that, but it took him 7 days to have the clothes ready. Ugh. Suggest you go elsewhere.

I just had the most HORRIBLE experience with this dry cleaner! I went in two weeks ago to have my wool pea coat cleaned, my favorite $ 170 fitted J-​Lo pea coat. Today was the first day since I got it back that I wore it out. The shoulders were tight and I notice that the arms were short. Looking in a mirror I realized with horror that the hemline was shortened, and that the coat had been SHRUNK! Looking on the inside the lining is blousing out way too far, and putting it on the armpits are squeezing under and around my arm, meaning that the shell of the coat has been shrunk.
And even though this is already horrible, it gets worse.
I was upset so I called them and spoke to a lady about my coat, she said to bring it in.
I am a reasonable person and I did not want to go in upset, so I waited a few hours to go in; looked up ways to un-​shrink wool on the internet (there are none), and went and visited friends to get into a better mood about the day.
Finally I realized that 1) it was probably an accident and that 2) I’ve been there twice before and this had never happened. They were probably nice people and even though I could not expect them to buy me a new coat, I could at least expect $ 20 back for them ruining it.
So I called to let them know I was on my way in, and that I would need to speak to a manager. The man on the phone said, yes, I am the manager I will be here.
So I park, go in and introduce myself as the person who just called and tell him that my coat has been shrunk from their last dry cleaning.
He said, «We don’t shrink anything here, get out.»
Now, I am a reasonable person, and I was quite shocked. So I said, «yes, here I can show you that it is shrunk,» as I put on the coat to demonstrate.
He gruffly said, «our machines don’t shrink anything, get out!»
So I am standing there with my mouth open, just shocked that this guy was acting this way, and I said, «I can understand if it was a mistake, I’ve been here three times before and the two times before this have been fine, but this time my coat is SHRUNK. I would just like my money back because you just ruined a $ 170 coat!»
That’s when he said, «We don’t shrink anything and you are not getting your money back!» and walked away back into the dry cleaning back area.
I am looking around for any sense of the rational world of civilization that had just vanished when I stepped into this store, and I believe I said aloud «f**k.»
Then he turned and yelled at me, «F*** YOU; WH*RE!»
That’s when I decided it was time to leave. I HAVE NEVER been treated like this before, and I going to make sure this place is reported to the BBB and any other governing agencies of this shop. I am aghast at the treatment that I received, and the fact that I went in there with the most compliant of perspectives and trying to talk in a very reasonable manner to the manager, whom I think is the actual owner of the business, that this was his response.
And the worse thing is my coat is STILL RUINED.
Needless to say I would recommend staying away from this place!