Melissa Grier MD

Dr. Grier is such an amazing doctor. She is thorough, compassionate, and has good bedside manners. I was suffering from chronic anemia due heavy menses for about four years and my quality of life was going downhill. I had been admitted to the hospital a couple of times and my PCP and OBGYN at the time didn’t perform the required test to properly diagnose the problem and my condition was getting worse each month, so I decided to take control, change medical plans and during the process found Dr. Grier. She immediately changed my life the moment I walked in her office. Her level of concern, thoroughness, and knowledge allowed me to make an informed decision on the best solution for my condition. Her passion as a doctor and level of urgency improved my quality of life but most of all the lives of my four children because now their mother is healthy, full of energy and life. Dr. Grier, if you are reading this, I cannot thank you enough and I pray that God continues to bless you and your practice. Doctors like you are heaven sent!

For my first appointment I waited 1 hour 45 minutes to see the doctor at Tuesday 9am. For the second appointment I waited 2 hours to see the doctor on Thursday at 8am. Best part about the whole experience was when she called me to go over the lab results but MISPLACED THEM and put me on hold for 10 minutes to try find them. She didn’t find them and had to reorder and call me back the next morning. She is condescending and her responses are robotic. The nurse is nice tho. Oh and I ended up with $ 400 in bills even though I’m fully insured. I get better treatment at Planned Parenthood.

My husband and I have nothing but praise for Dr Grier and her staff. We often have to wait, but we understand why as she spends as much time with you as you need to answer questions and make sure you feel at ease. We also know that things do not always go as planned and the wait is not because she isn’t punctual, but because she is tending to unexpected situations and trying to balance her patients’ needs. If you are one of the fortunate ones whose pregnancy goes without major hiccups, then consider the extra wait as a positive since you’re not the reason for the back up. We trust Dr Grier with my life, as well as hopeful future offspring. She is amazing at what she does and perhaps the most compassionate physician my husband and I have encountered.

Bad experience. Her office is very unorganized.

Dr. Grier is soft spoken and friendly and thoroughly explains any concerns you may be inquiring about. I have been seeing her for years now and each person I have referred to her always has such high praise for her as well. Dr. Grier makes a potentially anxiety causing appointment as pleasant as it could be. Highly recommend.

Horrible exprience!
My 19 year old daughter who is away at college in Pasadena had an issue where she needed a gyno. After calling about 10 offices that took my insurance I finally was able to get a short notice appointment with Dr Grier. Now I can see why. My daughter who was very scared and alone said it was a horrible experience from the office personnel to the Doctor. Very rude and unfriendly and did nothing to make her feel comfortable when it was obvious she was young and in distress. That’s what you get for not reading the Unilocal reviews first.

I’m going to make this as short as possible:
This place has the most incompetent system in it’s entire office.
— I had two appointments that got canceled because Dr. Grier was on call to deliver a baby. First time I understood because things happen. Then it happened a second time with the same excuse. The office shouldn’t be booking her appointments if she’s on call for delivery.
— I finally meet Dr. Grier and she was so fast-​paced and mentally elsewhere I didn’t feel any emotion.
— After my appointment, the office told me they would contact me about the birth control I wanted that was suppose to be covered by my insurance. Long story short, a little over a month later I called Dr. Grier’s office and asked what the hold up was and why haven’t I gotten any follow ups on anything? The woman said she was going to call my insurance and call me back. Never got a call.
— Called the next day to ask what the hell is going on. She put me on hold again for nine minutes and finally told me it wasn’t covered by my insurance. I asked her if it really needed to take over a month to find that information out or did she drop the ball and forget. She stumbled over her words and I couldn’t make sense of what she was trying to tell me.
Point of my entire review is, Dr. Grier and her staff are unprofessional and highly incompetent.

Be mindful of the negative reviews here. I moved to Pasadena in the middle of back-​to-​back yeast and bacterial infections and Dr. Grier was almost useless in helping me resolve the issue. My former gynecologist would take samples for microscopic examination during every visit, able to give me a diagnosis after a few minutes wait (e.g. whether an infection was still present and which one). Dr. Grier, however, took no samples and told me an infection may or may not be present, that if there was, it could be one or the other, and that she was just going to prescribe medication for both possibilities and see which one worked. Considering I was still experiencing minor side effects to the various antibiotics I had already taken for the previous infections, I was wary about taking two more without a proper diagnosis. I left her office uncertain, uninformed and still as anxious as when I walked in.
I quickly found a new doctor who was able to run the proper tests, provide potential explanations and suggestions, was friendly, sympathetic and eager to have an open line of communication. If you value any of these things with your gynecologist, I did not find them with Dr. Grier and therefore cannot entirely recommend her.

I had just moved to Pasadena and needed a new gynecologist. I had looked through a few different doctors, I came across Dr.Grier. I had read some of the reviews and was a little bit hesitant, but I made an appointment. Everyone in the office was very nice. Dr. Grier and her staff were very kind to me and let me ask as many questions as I needed. I was having issues and was able to speak to Dr. Grier personally, which I was very surprised. I will be staying with Dr. Grier while I am living in the area.

Dr Grier is an amazing Doctor. Myself, mom and sister have all gone to her for the past 8 years and she’s incredibly caring and has an amazing bed side manner. There is always a wait but that’s because she spends time answering every question you have and you never feel rushed. She is a very dedicated doctor and goes above and beyond for her patients. She has called me personally numerous times when I have had questions or concerns. I can talk to her about everything and I have never felt as is she’s condescending. She always wants to make sure that what she’s saying makes sense and that you as her patient understands. I’m currently 6 months pregnant and I feel so well taken care of by Dr. Grier. In fact, she’s so dedicated to her patients that you can count on her to personally delivering your baby, which is uncommon since it’s usually the doctor on rotation at the hospital.

People need to know how bad this doctor is. I wrote a review on May 15^th, and for some reason it has been removed. I normally do not take the time to write reviews about anything, but my experience with this doctor was so bad that I feel I need to let the public know my story.
I wish I could give this doctor a –100 star rating. This doctor is the worst doctor I have ever seen in my life. She is so incompetent, condescending, and rude.
She shouldn’t call herself a doctor. She doesn’t even know how to read an ultrasound properly. I relocated to Pasadena from San Francisco and was in need of a new network of doctors. I went to visit her for a pain on my side. She did an ultrasound and told me that I had a 4 inch fibroid. At the time I had no idea what a fibroid was, but I kept asking her if she was sure it was that large and this idiot of a doctor kept responding with «Yes. It is a 4 inch fibroid. Do you understand what I am saying?» She must have said «Do you understand what I’m saying» over 20 times. I was in tears because of the size she said this fibroid was. Then this idiot of a doctor recommended that I get some sort of shot to trick my body into a menopause state to shrink the fibroid. Something didn’t sound right with this «so called» doctor’s assessment.
After my appointment, I immediately called my amazing doctor that I use to see in San Francisco to discuss Dr. Grier’s diagnosis. She asked me to request the complete write up of my visit from Dr. Grier’s office. I sent the write up to my doctor is San Francisco and she called me back that same day to go over the write up. It turned out that my fibroid was only 4 centimeters in size. Not the 4 inches that Dr. Grier said repeatedly during our appointment. Note that 4 centimeters equates out to roughly 1.5 inches. A huge difference from the 4 inches Dr. Grier told me.
Needless to say, my doctor in San Francisco confirmed Dr. Grier’s incompetence and recommend that I switch to a new doctor as soon as possible. I have found a new doctor in Glendale and she is amazing. Both my current doctor and my doctor in San Francisco both advised me that I do not need that shot to put me in a temporary menopause state. Dr. Grier is an idiot and doesn’t know what she is doing. She can’t even read an ultrasound correctly. Which is really disturbing.

This review is for the admin staff only. Dr Grier is lovely. I highly recommend hiring a new office assistant. One of the girls is a bit rude. They seem disorganized. Getting results back took three weeks and three phone calls. It’s just frustrating and disappointing.

I recently moved to the area and had to find a new Obgyn. I decided to try Dr. Grier and was extremely disappointed. I seriously never give bad reviews on here but I was really upset. Putting aside the fact that the three times I went to visit her office I had to wait over an hour, my experience was awful. My first visit as a new patient and she only spent 5 minutes talking to me. I had to schedule a follow up because the birth control I was prescribed had given me a migraine in the middle of finals. She saw me on a Friday and said she would call in a new prescription and pain medication for the migraine, I drove to cvs and no prescription was called in under my name. I attempted to call her office to find that no one was there, left a message, and had to go another 3 days with a migraine. I never received a follow up call from her or her office.

Worst OBGYN office I’ve ever been to. I waited almost 2 and a half hours after my arrival time to finally be seen and talked down to for 10 minutes before she disappeared again. So condescending and rude. They also never called me with my test results. After almost 3 weeks I finally called them myself and it took them nearly 5 hours to get back to me because they couldn’t find the results in the office.

«The Best, Dr. Grier listen ask lots of questions, never over booked on appointments, I love her and and her staff so friendly. Ladies if you are looking for a Dr. Please trust Dr. Grier to me the best in the Pasadena area.

Dr Grier is awesome! She is smart, kind and professional! I have been her patient for six years! And…Im an RN.…SO I know!

I absolutely love Dr Grier! She is so kind, so knowledgable, and so thorough. Her staff is also nice. They are very accommodating, I never have a hard time getting an appointment, and I never wait more than five or ten minutes to see her.

Dr. Grier and her staff are awesome! I appreciate the kindness I receive from this office every time I have an appointment. The mean reviews I read are people who obviously have some personal issues. Don’t let negativity stop you from trying an educated and fantastic doctor. Going to a gyno is never anything to look forward to, but since I found Dr. Grier it’s not something I dread anymore. She’s absolutely wonderful!

Best OBGYN! I have been seeing Dr Grier for almost 9 years. Struggling with infertility, surgeries, miscarriage, and finally a healthy pregnancy, she has been very honest and professional and caring through it all. Her staff is great, very caring and responsive. I’ve been to many Dr’s offices where the staff acts annoyed with you, Dr Grier has never had anyone like this in her office. Be prepared to wait in the waiting room for a while, but trust me it’s worth the wait!

I am really confused about some of these reviews. Dr. Grier is awesome and I am in and out within minutes. The nurses and staff were super friendly and I have never had a problem with billing or scheduling so I am assuming those were off days. Anyways, Dr. Grier is super intelligent, caring, and easy to talk to so I never feel uncomfortable in her care. My lab results came quickly and they called me to let know everything A OK!

I have been going to Dr. Grier for over a year now. She looks really young (I wondered if she had just graduated from her residency program the first time I met her) but don’t let her looks fool you because she is pretty experienced. She is very good at her job (I absolutely hate pap smears and everything else that involves putting a probe down there but somehow Dr. Grier has made it very bearable). I am now pregnant and have been seeing Dr. Grier for my monthly checkups. Dr. Grier always takes the time to ask about my concerns and does not try to rush out the door. She is very professional, easy to talk to and is convincing without being forceful or judgmental. I am looking forward to delivering my baby with her.
Her staff is caring, responsive, accomodating and mostly organized. I say «mostly» because there were a couple of mishaps where they forgot to tell me about all the required blood work and called to remind me about a blood test that I had already completed a while ago. As a general word of caution, their Friday appointments are often double booked so you will end up waiting for 30 mins or more. Monday mornings have worked much better for me because the wait time is only 5 – 10 minutes.

***PATIENT BEWARE: IF YOU ASK ANY QUESTIONS… YOU WILL BE BILLED $ 20 PER QUESTION*** (To all other patients who are unhappy with the unprofessional, incompetent and unethical business practices of Dr. Griers Office, please feel free to comment on her other Unilocal to make sure people know who their dealing with:
)
This review is based on the dishonesty of the practice and the unbelievably disrespectful and basically incompetent staff (Front Desk). Dr. Grier is ok at what she does however you should definitely ask in advance if any Questions you have are billed at an additional cost!
I went in for a routine physical and things were going just fine, once we were finishing up Dr. Grier asked if I had any questions. I asked about the skin on my chest looking a bit more tan than the rest to which she replied it’s actually nothing and it looks fine, but if you would like, I can call the pharmacy and get you some cream (It was over the counter cream down the foot care aisle at CVS by the way). As I exited, I went to the front and asked for my co-​pay amount… They said I had a $ 0 co-​pay since it was all routine. I went about my way and received a letter in the mail stating I was in good health and had no problems, I also received a call from Dr. Griers office saying the same.
Fast forward to a month or so later, I receive a bill in the mail asking me to pay for my visit. I called to question this due to the fact that I had $ 0 co-​pay since it was an annual. When I called in on June 25^th at 9:15 a.m. I spoke to someone and clearly said I had a billing dispute, she pulled up my account and asked if I had been diagnosed with some things we didn’t even discuss during my visit so clearly she had the incorrect info. She apologized and said it was billed incorrectly so she was going to waive it. I thought all was fine til I received another bill on July 1^st.
I called today and spoke to a young woman and she was incredibly rude and condescending. I explained to her what the other woman told me and even gave her the time and date I spoke to that woman and she said that regardless it stands. I asked what it was for and she said that I indeed had a normal routine annual visit however because I asked a question about my skin, that became something out of the routine even though there was no testing. She said I had a problem and complained about it, which I did not and told her I did not. She said, ok maybe you didn’t complain or have a problem but she still took her time to speak with you so it counts. I stated that I was told the fees were waived (UNTRUE) I told her that Dr. Grier never tested nor informed me that when she asked if I had any questions that i’d be billed additional fees.
She kept saying that I had an issue to which I replied, If I did, why was I never informed about this? Was I misdiagnosed? She continued to raise her voice and talk over me and told me I had to speak with billing… I ALREADY DID and was told it was waived. She began to raise her voice again and tell me «Well, I don’t know what to tell you so you can do what you want to do» I asked her to be respectful and let me speak since I allowed her to speak without interruption. She said «fine, ok» but started in once again. She said that I could speak to the billing department again but she couldn’t do anything about it. I’m at work and cannot possibly argue with a person who has no common sense so I asked her to follow up. She replied «Ok, well I guess you can’t just wait and see if you get a call from us about what we want to do» ummm ok?
Basically…she told me I had a problem but wasn’t informed so when I asked if she was implying I was misdiagnosed she said no… I suppose it was a «potential» problem but turned out not to be. Was told I was not going to be charged by their office but was and in the end I was told «it is what it is» and
was never informed that during a routine visit, when a doctors asks if you have any questions, you should always ask whether or not your question will be billed at an additional cost… even if there are not tests done… but by asking a question, you have incurred a cost.
This is unbelievably dishonest and not a way to do business. Also, when you hire staff, perhaps you should make sure that they have customer service skills and common courtesy. Do not hire someone who doesn’t know how to communicate and has to raise their voice, talk over your patients and try to play tough girl and say I should wait and see if I get a call. I will never ever go back to this office and although I am just one person, I will make sure nobody I know goes here and that social media is aware of this unethical practice.
P.s.
Dr. Grier had a cold/​flu and visibly runny nose during our visit… I know I don’t want to get sick and i’m pretty sure pregnant women don’t either right?
***PATIENT BEWARE: IF YOU ASK ANY QUESTIONS… YOU WILL BE BILLED $ 20 PER QUESTION***