Jeffrey C Hong, MD

Had an excellent visit to Dr Hong today, he really takes his time with you and the staff is great! Today we saw them help an elderly lady with her visit. They were so patient with her. We will definitely be back again.

I’m very happy with my decision to see Dr. Hong for my eye care needs. He was able to help ease some of my worries about glaucoma. I recommend him highly!

Dr. Hong is great! It’s always a relaxed environment in the office and I have never had a problem getting an appointment or getting my contacts ordered. I emailed them yesterday and they were able to fit me in for an appointment today. Marie at the front desk is super friendly and helpful. Dr. Hong is very knowledgable and laid back.

Dr. Hong is laid back, knowledgeable, professional and has a wonderful staff! Marie at the front desk was awesome & friendly! I have brought my parents into see Dr. Hong as well and every time Marie made us feel welcomed & comfortable. Sara in the Optical knows her stuff and is honest when helping you pick glasses… She educated us on lens materials and other lens options. Overall I highly recommend this office as a truly personalized (non chain/​sales led) experience.

Dr. Hong himself is a fine physician.
Unfortunately, he surrounds himself with unprofessional staff in the Suite 219 office. My husband & I had a similar experience as Jenny I. The accounting is in a shambles. Trying to get information about your order for glasses or contacts is nightmarish. Attempting to pick up your order will result in multiple sessions of futility.
There is really no reason to put yourself through the bother.
Sorry Dr. Hong, you were great but life is too short & there are other doctors.

I don’t even know where to start.
The staff here is horrible. You will always be the one following up or chasing for your glasses or contacts. They will never return your calls or be the first to call you. I went in and got my check up. Placed an order for glasses and contacts. The contacts will be for the samples first. 2 weeks later i did not hear back from anyone. I called the office and the front desk lady said they called, (which they haven’t). She then said ok you can come pick it up. i picked up my sample contacts and glasses. Tried it on for 2 weeks. I then called the office to place an official contacts order. When i called to do that the front desk lady said she was too busy and to call back later. I called back later and then spoke with Sarah who handles the sales for contacts. She didin’t remember that i already paid for the contacts and was trying to get me to pay again. I placed the order for the contacts and she said she’ll give me a call when they come in. 2.5 weeks later no call. I called th office. it goes straight to voicemail. Then i called again 3 days later, (this is around 3 weeks now). I just told them to mail it to me given they are only open during the week day from 8 am to 5pm. It’s actually difficult to go to them during work hrs. Anyways she said they will mail it and will call me when they mail it. That was 5 days ago. Mind you i live 5 mins away from the office so in no way does it take more than 5 days.
Today i’m trying to call the office. Their answering machine goes straight to voicemail.
Honestly i wil never go back to this office again.