Roosters Men’s Grooming Center

I’ve been going here for several months now, primarily due to proximity, but I cannot possibly go back after the way I was treated today. I was late to my appointment and received a call 4mins after my scheduled time asking me if I wanted to re-​schedule. I said no, and that I was 3mins away (literally at the corner of Lincoln and Parker Road). When I arrived, I was 7mins late at that point, and apologized for my tardiness. There was not a single person in the store at that time. The hostess, Tesha, told me I needed to reschedule and that the stylist Christine was completely booked the rest of the night, albeit starting in 22mins. I pleaded with her to ask the stylist to see me and to cut my hair since I had an appointment and there was clearly nobody there waiting. She said no and didn’t even ask Christine. The stylist wouldn’t even come out to speak with me although I could see her walking around in the back. I was told she could not fit me in and didn’t have time for me. I was then told to either book a new time or just leave. My response to her was «you realize this is totally unreasonable right? I am probably never going to come back here»…which she curtly said «I don’t know what to tell you. I really don’t care.»
I understand if a place is busy and I’m late (SEVEN minutes!), but there was nobody there and there was clearly enough time to do a simple men’s haircut in 20mins. The hostess Tesha could not have been any more rude and indifferent. Her poor attitude reminded me of countless other people I’ve come across in retail and customer service over the years. If the actual haircuts here were superb, I’d possibly consider going back. But since the cuts are maybe a ³⁄₅ at best and their service is closer to 0/​5, I could not possibly recommend anyone going here. It’s too bad since it’s so close to my home, but I already have Comcast, AT&T, and DirecTV so I’m tapped out on people who obviously don’t care about the lives of others and think customer service is some kind of inside joke. I truly hate this place and can’t believe somebody would treat me this way. Apparently good employees ARE hard to find these days.
Do yourself a favor and stay away from this place. Go to Knockouts or Sport Clips.

Great service started as I was greeted when I walked through the door.
Great cut and all of the services included in the standard cut make it a nice experience too.
Can’t believe I went to a regular barber shop before.

I want to start with saying I have gone to the same Italian style Barber for 15+ before moving to CO.
Value is a loosely used term now a days. In terms of value– a wash does not constitute a $ 28 haircut. Perhaps if they used a straight razor, we might be talking about something different.
At the end of the day, this is an upgraded interior sports clips. No special treatment, other than the décor.

Christine is fantastic. Always a perfect haircut and oustanding service. The best barber in the world!

I have 3 words — phenomenal service recovery! After my last haircut and review, I was immediately contacted by two separate people regarding my experience. It is nice to see companies paying attention to social media, addressing things, then working on a fix. What Roosters did in this instance was a textbook case study in how to succeed in the service industry. Open communication was key and my appointment with Carol closed the loop and I couldn’t be happier. Well done everyone!

I like the style and vibe at Roosters. The stylist nailed my hair cut. She struggled a little with my beard trim. More of a stylist environment than a traditional barber shop.

If you ever wanna feel like a million bucks after a great haircut with excellent customer service, this is the place to be. This is my first haircut done here and I won’t be going anywhere else. What a great staff everything top notch! Thank you guys! What a very pleasant experience.

Glad to see the other positive posts on here, as we had a very different experience on Saturday. I took my teenage son in for a haircut. There was nobody waiting and several chairs were empty. The hostess was rude to us and couldn’t believe we hadn’t made an appt. Who knew in Parker, CO that we were so busy that we needed an appt. Either way, I get that, but walked out annoyed based on the cold reception we received. We will not return.

I love this place! Everyone has been great. Christine is my favorite. Her consistency in haircuts is something I am always looking for. I recommend highly!

Coffee when you arrive, hot towels for your face, neck massages, and straight razors– things akin to much more expensive hair cuts you’ll get anywhere else. Yet they manage to do it all for $ 28 here. The place is clean and the stylist here are all very friendly and helpful. I’ve been coming to Susie for more than a year now and she always gets it right. I’ve let her do my eyebrows a couple times too. I was nervous the first time, but she she didn’t take too much off. She just left me nicely «manscaped.» I get the impression all the stylists have a core group of regulars; indicative that Susie isn’t the only one doing good work. I had Lailani cut my hair once when I was pressed for time; she does a nice job too.

I have been going here for over 2 years now… NOW I feel like I am being watched by the «owner» after they just installed these very ugly cameras, to a classy place. WHY? Beware, Big Brother is Watching You!

This place is my new favorite place for a haircut. The people are always really friendly and nice. They include things like shampoo, steam towel and neck shaving in the price. Also I have never left with hair down my shirt. In my opinion, they are better than sports clips and the little extra cost is worth it. Love this place, always clean and the employees seem to want get to know you.

This «men’s grooming center» is definitely a step above the other Supercuts-​like men oriented haircut places. First, you’re greeted very warmly and offered a ice cold glass of water in a chilled mug and you take 3 – 5 minutes to enjoy it and take a load off in the seating area.
The ladies that work here are very nice and they work on mostly appointments however they said they do walk-​ins if they’re not busy but that’s kind of rare. They aren’t dressed in bust-​hugging tight tops like the other joints, which is okay because let’s be honest, the businesses in this industry aren’t employing supermodels. I would say the gals here carry themselves with a certain class that you don’t find elsewhere.
My stylist (Suzie) had her work cut out for her as I came in with a mop of a hairdo and a Paul Bunyan style beard. My haircut and beard trim came to $ 45 with tip, which was the only disappointing part of my experience — I thought that was a lot. What you do get for your money is a shampoo, razor shave for your neck, and a legitimate massage for about 4 minutes (by hand) as compared to the 20 second mechanical ones I’ve gotten elsewhere.
The location is kind of odd, you have to maneuver through a weird parking lot and it’s oddly congested. I recommend coming here for a special «me day» for the guys out there.

Great overall experience. The look and vibe of Roosters was friendly and laid back. I think all the music I heard was from the 80’s & 90’s, which was cool.
I was happy with the haircut, but really enjoyed the hot towel and neck massage. I don’t want to use the word ‘pampered’. It was more along the lines of being treated like a wealthy executive in an 80’s movie. (Brandy and cigar not included.)

New to the Parker area so was searching around for a place to cut my hair and happened to find this located next to Starbucks so thought I would give it a try.
Upon walking and checking in, I could sense the lady who greeted me was less than thrilled to be there; sorry to have bothered you! Fortunately, the lady that cut my hair (Carla??) was nice and actually we had a nice conversation.
I like the character of the location; when I was there it was nice and quiet. A gentleman came in after and was cut in the stall next to me but it was far enough away that I couldn’t hear their conversation. I LOVE not being on top of the person next to you to where I have to listen to what they have to say.
I read a review about no one answering the phone and I confirmed that w/​the stylist who said they generally never answer the phone which seems to be contrary to good customer service. I did listen to the Voice Mail long enough which explained that appointments can be made online. I really like this convenience. The service included a hot face towel and a head massage which was nice but I’ve gotten that elsewhere w/​a bit less cost.
Unfortunately, for the price of $ 28 + tip, nothing there justified the price nor would it warrant me going back. In short, it’s just an expensive haircut that I could have gotten at another location although I would have to put up w/​a few things in return.

Got a haircut from Rachel. It was fine. However, I like to wear my hair a little longer, so am always more appreciative of a cut with only scissors. I asked for that, but about ten minutes into it, the clippers came out and the flow of my hair from top to bottom was traded for something I could have gotten at Supercuts for $ 15 bucks out the door instead of $ 35. Might go back, but will request someone else who has a bit more experience or eye for design. I received two different comments the next day about the back of my head looking like a «reverse mullet»… whatever that means.

I have been going to Roosters for about a year and had developed a great relationship with one of their stylists. When she left, I had to change stylists. Fortunately, Carol was there to continue my awesome experience without missing a beat. She was meticulous and caring. She made sure she was doing the cut as I requested and paid attention to all the little details. In short, Carol was fantastic and I am very happy with my Roosters experience.

I had my hair cut once here and it was pretty good. I really dig the way the place looks inside and the whole feel of the joint. I would like to get my hair cut here again but the 1^st time I went I had to wait 45 mins… so, each time since then I have called in advance to schedule an appt but the phone ALWAYS goes to voicemail. Seriously, I have never talked to someone on the phone so I have not gone back. I think the cost to hire a receptionist would more than make up for the lost business in unanswered phones.
Just went to haircolor xperts in Parker off 20 mile and Parker and now wish I would have gone and waited the 45 mins after a butchered head’o hair.

I stumbled upon this place purely by accident. Fate may have brought me here, but the service and atmosphere brings me back. Autumn, one of the stylists, is wonderful and funny. She makes me smile and relax. I can then enjoy an «old style» grooming experience.

Great place, very old school and classy. We went in about 30 minutes before closing and they stayed open until we were done. There we about 2 people in front of us. They have a great selection of magazines, and a selection of keurig coffees for you to drink while you wait.
This place is an all stop shop. You get a haircut, hot face towel wrap, neck massage, shampoo, and they make sure that you leave HAIR FREE. No pesky hairs on your shoes or neck.
Christine was the one taking care of me today. They offer a wide range of services too, like shaves. Its a nice place, no loud music or tacky décor.