Great management, great employees and even better in store customer service. I would highly recommend this store!
Aundria M.
Tu valoración: 5 Parker, CO
My daughter and I were in to upgrade our phones on Saturday. We received excellent service from Jay. He was most helpful, friendly and knowledgable. The whole team was great, they interacted well with guests and with each other and all seemed to have a great deal of knowledge about products they sell. I was in again today with a small issue and was most pleased again with the service I received, this time from Dylan. Kudos to this store. My only suggestion is to the corporate office… give this store a remodel. It can take a bit of time to buy phones and transfer data, some comfortable seating arrangements for both your team and guests would be great.
Victor P.
Tu valoración: 1 Parker, CO
Horrible experience with rude and arrogant salesperson. He obviously forgot that other people can do math, so instead of selling me what I wanted, he tried to talk me into a plan that was more expensive. When I said I was not interested and wanted to stay with what I asked for, he got snotty and then basically said«hey, if you want that, I’m not going to help you» — even though what I asked for is something I can get off the ATT website with no issue. They are so motivated by trying to sell their most expensive plans that when a customer says«no», they just bail on the customer vs trying to make the customer happy. Really pathetic and unprofessional. Will be letting ATT know directly about this store.
Zachary A.
Tu valoración: 5 Parker, CO
Awesome customer service. I hate going into phone stores, but I’ll definitely being bringing all my business to this store going forward. Brandon was helping me, and I really was in awe how much of a help he was. He went out of his way to manage my requests and even stayed past closing to make sure I left satisfied. Very appreciative to him for making my experience great. He’s an asset to the store.
Drew B.
Tu valoración: 5 Denver, CO
Talk about OUTSTANDING customer service! These guys went above and beyond for my family & me. Transferring 1 phone number from Verizon, merging another phone number to get us all on a Family Plan was NOT the easiest migration, but these guys took it ALL into their own hands until the task was complete. They ALL contributed to making sure we left the store with exactly what we needed and gave us a bunch of promotions that were running at the time. We ran out of time at the store, as we had dinner reservations and 2 of the employees drove their own cars, on their own time to the restaurant and dropped off our equipment when the transfers & backups were complete. These guys have earned my business for their incredible and outstanding customer service! HIGHLYRECOMMEND this location.