Passion Nails

Lyn is outstanding. I live in Chicago and I drive 35 minutes because Lyn is so good. My nails are always done perfectly and I receive many compliments from friends and acquaintances.
She is so creative and efficient. Highly recommend!!!

I really wanted to love this place and be a regular, but it turned out to be a nightmare. This was the worst experience of my life with a nail salon and possibly overall the worst experience in customer service I have ever experienced. I was told about this salon from a long time customer after admiring her nails one day. She told me to make an appointment with CN, that he is the best. In since it was close to the holidays, I made sure to call and make an appointment because I know if you are a walk in, you have to wait so long. I went to my appointment on time, there was a man who I assume was CN doing nails. I told him I had an appointment with CN. He hands me over to an old lady nail tech. I told her my appointment was with CN. She started screaming CN was busy. I went by CN and I told him my appointment was with him, he told me he was behind schedule. It appeared he cared more about servicing walk ins. I told him what was the point of making an appointment, he just rudely ignored me and didn’t even apologize. I thought to see if the woman could do my nails. I told her what I wanted. I wanted one nail with rhinestones, she told me it would be an extra $ 30 to do the entire nail with rhinestones. That’s just crazy! Btw, they use powder and tips here just like at all the other Vietnamese salons. There is nothing special about this place. They claim lengthening the nails with a form takes too much time. That’s not true. In Europe, they only use forms and I’ve had a full set done there in the same amount of time it takes to do tips. The truth is they don’t have the skills to do forms and they don’t want to pay money to order the good gel. They just use acrylic powder then paint on the gel. It’s not real gel. I wouldn’t have even minded the powder and tips if they would have honored my appointment time, not been so rude, and tried to charge me $ 30 for the rhinestones on my ring finger, but they don’t care. I walked out and they didn’t even try to stop me. CN continued to rudely ignore the situation, not caring that he was losing a paying customer who had the potential to be a long time customer. I get my nails done every two weeks. Anyway, to everybody looking at their designs and thinking its a cool place, they are just like the countless other Vietnamese nail salons. Rude, mean, lacking in customer service, and caring more about making fast money than doing a nice job and making the customer happy so they come back. Plus, this place is tiny and dingy inside. If you want a slightly better Vietnamese nail salon, I recommend Nice Nails II in Franklin Park. At the end of the day, these places are all similar. P. S. If anybody knows about any good nail salons where they actually have customer service skills as well as artistic skills, please contact me. I’ve thought about going to Naughty Nailz.
Also, read the filtered reviews. CN has done the same thing to other people that he did to me. I ended up going to T&J nails in Niles by the Portillo’s. They did a good job and I will probably go there regularly now. Passion nails is largely overrated.

The nail shape and paint job itself was well done, but due to lack of cleanliness & lack of customer service, I will NEVER come back!
First of all, I made an appointment for three people. My girlfriends and I wanted to get a pedicure together! We got there and not only did we not sit together, they didn’t start on all of us at the same time. I was completely done with my pedicure (an hour later) before they even STARTED on my 2^nd friend! The whole point of getting a pedicure with my friends is so we could sit together and catch up while we got our toes done.
I told the manager this and he apologized, but that was it. I was expecting a discount for the inconvenience because this was not the only thing we had planned that day, but nope. It tells me the manager didn’t really care about customer service.
The other BIG complaint I had is cleanliness. We had quiet a few concerns during our time there, noticing lack of active cleaning we saw. We watched one pedicure chair transition from one client to the other with NO foot bath cleaning what so ever. I also watched tools get used from one client to the other without cleaning, like files and buffers and exfoliaters… definitely not sanitary!

I don’t know how this place has high reviews. Perhaps it was just my nail tech but still…
When I went there there was only a few rows of colors to pick from that were OPI and Essie brand. Some of the bottles were crusty and half full. I ended up picking a no name brand and the tech had to add nail polish remover and shake it up bc of how thick the mixture was.
As for my nail tech, I was so excited to get a massage for my hands and feet but was extremely disappointed when she just put on lotion and took it off. No massage! What’s that about? That’s probably my fave part of a ped and mani.
Also when she did my manicure she kept grabbing my hands and throwing them as if they were dirty rag towels. Why? I noticed later the pinky and ring finger had lines on them. Possibly from her making my hands flail about.
Probably the most annoying thing was that she cut my nails as I requested and then asked if I liked the length. After I said yes that is a good length, she continued to file my nailed not one, not two but 5 times during the process she filed my nails. Maybe that’s why the mani took an hour!!!
Suffice to say I will not be going back there.

If you are planning to try this place out… DON’T. From the minute you walk in you feel like you have entered a very old place of business. It felt dirty and too crowded. Almost a fire hazzard.
Ok so let’s talk about the service. Horrible is a great way to describe it. I had a 10am appointmemt on a Saturday for a fill in and pedicure. I sat down for my fill in first. Let me remind you this is my first time coming here. I told the guy I wanted to do colored tips. He said not a problem. My only problem with this was there weren’t many colors to choose from. Anyway, as he began working on my nails he proceeded to tell me what he was going to do… um no. I am paying you so listen to what I want. Well he didn’t. He argued with me on what looks better. Well that’s his opinion. I had to repeat myself about 5 times before his response was «ok well your the boss».
So now we move on to the pedicure. I was placed in the chair and was told someone would be right with me. I waited and waited. Someone finally came to the chair about 40 minutes later. Come on people don’t pack in all these people if you don’t have enough workers.
I finally left at around noon and was completely aggravated rather than relaxed.
I will never return here.

I’ve been coming to my nails done by CN for about two years now and I will never go anywhere else. He does them exactly how I want them every time. I’m always getting compliments and being asked where I get them done. It is also reasonably priced. A word of advice, if you want CN to do your nails call in advance for an appointment because he is usually busy. You can also bring in a photo from Pinterest (where I usually find mine) or Instagram and he will do his best to replicate the pic. They take cash and credit cards as well. Passion nails also has an awesome Instagram account (@passionnails60068) where you can check out different nails CN has done.

I think CN does a great job, he has been doing my nails since he moved to this location. He is quick and the nails last and he is very talented with nail art as well. Customer for life!

I’ve been looking for a new regular nail place, and after coming here I think I finally found it! It’s affordable, quick and great work! I came in for a no chip gel fill. I was attended to immediately and out of there in about 35 minutes. For some, this is not a good thing. For a busy girl like me who just wants to be in and out this is amazing! And to top it off, my nails look better than the salons who spend an hour and a half for the same service.
I wish I got the name of my nail tech, but I will definitely be back and I hope to get her again. My nails are sensitive and not once did she hurt me or complain about it, unlike the past few salons I’ve been to.
I’m extremely happy with my nails! Highly recommend.

Love this salon :) just moved to the area and was looking for a new salon close by, this salon is very nice and cozy and the staff is friendly. I wanted a specific design for an event and he did it for me exactly as I wanted. Will be my new spot :)

I have been going here for a few years, Tina is the best for pedi’s. I made a 630pm appt and I was seen right away. :) She def. has a process and she has great hands! Her massages are so good –she takes her time and does not rush, which I love. She is pretty accurate on the polish job too~
Had my first no chip also w/​a fill in. The main man possibly the mgr — he is the go to for tips/​no chips. He was quick and did a GREAT job. Super nice guy also. I am glad they are so close to home **they rock!

I have been looking for a new salon to do my pink & white gel nails. I have to say, this salon is GREAT! After trying out 4 different salons around the Chicagoland area, Lynn made my nails look much better than the rest — they’re beautiful & natural looking in size. She is very polite, easy to talk to & professional. I HIGHLY recommend Lynn & this salon, as I am now a loyal customer.

I went there to have pedicure with my girlfriend. My nail tech (I think he is manager of the salon) was friendly but I think he was in a rush and made it very obvious. I was done about in 25 minutes. There was no massage at all. I felt really uncomfortable not relaxing at all. I paid $ 25 for my pedi. But my girlfriend’s tech Danny took his time and he did good job. Next time I’ll ask for Danny over all salon is smaller nice but needs to be clean. (especially nail dryer table was really dirty lots of dust and mess)

I usually go to Lee Nails but last time I went they did a really crappy job on my gel full set, so a week later I was searching for a place that could fix the mess. I stumbled across Passion Nails and this place is awesome. Huynh was the nail technician I went to and he was funny, friendly and did a fast job but good job! My full set looks very natural and I am very pleased with my whole experience. It is not super fancy and is a bit small but they do great nails and that is what matters to me!

I went to passion nails to get an acrylic fill in and a polish change. Danny did my nails and he did an Awesome, awesome job! Definitely my new nail salon! he takes his time doing your nails. He spent 45 min– a hour on me. My nails never looked this nice! Will definitely be going back!!!

My bridesmaids and I all got our nails done here. It was a nice little place, the prices were great, and the staff very friendly!
The only reason they did not receive 5 stars were two things: because we were getting our nails done on a friday, we couldn’t all book together because the salon had to keep open for walk-​ins. While I understand that, I would have definitely paid more to keep it a private party – instead, we had to stagger our time there for 3 hours because other people took our slots. The other thing was that I was about 90% happy with my manicure. I needed fake nails badly, because I pretty much bit off of my nails before the wedding. They were good, but the nails were not placed all the way down to the cuticules. If I had not received the french manicure, it would have looked like my nails were already growing out of the manicure.

This used to be my go-​to place because it was right by my work! I still love it but don’t go as often since it’s a little out of the way now (my office changed).
Always do a fantastic job on my gel nails and gel fill (pink & white). I mean always; my nails are always the perfect length and look very natural. The little guy is my favorite and I always make sure I go to him even if I have to wait. Price is very reasonable, place is clean (on the small side though). Staff is polite and professional. Never had a problem with a walk-​in, longest I’ve waited was maybe 15 minutes and that’s because I was waiting for «my guy» to finish a client.
Note: there are 3 or 4 nail stations and 3 pedicure chairs so probably wouldn’t be a perfect place for a large party. Also, adult crowd! YAY! I’ve never seen any kids there even though there is a high school across the street (thank god!)
Note: there is a dunkin donuts next door! (yay!) and a CVS in the parking lot, so you can get a coffee or run an errand if you have to wait! whoo-​hoo! Also, the restaurant next door (Andrew’s) is yummy; it’s an affordable sit-​down place with a bar and a fireplace. In the cold weather I like to pop-​in for lunch.

Just another bul. t place!!! Sitting here right now. This guy didn’t even take all my previous nochip off! More over he couldn’t even make me any shape, what grew after last time stayed and it didn’t bother him to put new no chip on top of all these and my cracked nail! I am so mad! And now he is doing my pedicure and no better job here neither! Hardly is taking a dead skin of, sereosly HARDLY!!!
Terrible service, by the way while I was sitting– another lady came who as I found out did an appointment with him, but he felt alright to take me in front of her for nochip and pedicure!!! Wtf!!! Now he is hardly doing anything!
And I was right– he didn’t even polish my hills!
Deffinetly no tips for him and never comming back!!! Worst experience ever!!!

Went today to get an acrylic fill in ($ 15) after reading the other reviews. This was my first time getting my nails done after moving to the area. The reviews were spot on! This place was great. It’s small but clean. The prices are the best you are going to find these days and worth it. I had Danny as my nail technician and he was excellent. My nails look great and are exactly the way I wanted them. I had my 3 y/​o with me too and they were very nice to her as well. I will be returning for sure!

BEST NAIL PLACE EVER!!! I got my nails done EXACTLY the way I wanted and thats the FIRST time since I’ve started doing my nails! I wanted gel, french, and thin at the base so they look thinner and more real and that’s EXACTLY how my guy did them! I’m only coming here from this day on! Highly recommended!
Their pricing is good too! All around five stars for passion nails!

I was on my way east down Dempster and I needed a polish change super fast. I stopped in and they were able to take me right away. Within 10 minutes I had my polish change, and even though I was in a rush, the women still took her time, filed my nails, and put four coats on (THIS IS A BIGGY FOR ME!). They charged me 5 bucks for the polish change. THEY ALSO HAD A FANTASTIC SELECTION OF POLISH COLORS! I’m super excited to go back.