The Container Store

I feel the need to write a review about my experience here because I can’t be the only one who has faced this situation:
Trying to build a new closet space. Stop at IKEA. Feel overwhelmed and sweaty by the confusing assortment of shelves and no one around to help. Leave IKEA. Feel defeated.
This is how it went for me and so I decided on a whim to stop at The Container Store for ideas assuming I couldn’t afford anything. Well, it’s not cheap but I was lucky enough to catch the ELFA shelving on a 30% off sale and the customer service alone was enough to sell me. I walked up to the shelving area; was offered help by an employee. He asked for the dimensions of my closet space and said come back in 10 minutes. I came back in 10 minutes and my closet was designed and everything I needed was under $ 400 which I didn’t expect. For an extra $ 180 they can come and install it in your house but my husband tackled the task and was impressed by how easy it was.
While I haven’t moved all my clothing onto said shelves yet to determine that they will work well, I was so impressed by the ease of the transaction I thought I should share.
Now go build your closet!

This location is well run and staffed with professional associates who are willing, able and happy to find solutions for everyone that walks in the door.
Regardless of what you need, you will leave with a solution and realize so many more you didn’t even think of.
While this retailer dominates the category, other retailers could benefit by learning what good customer service is and how The Container Store provides it!

Everything you need for your conatiner needs!
I love this store. If you need to get organized and find a container the perfect shape and size for your stuff, this is the place. I have been here several times to find oddly shaped boxes and bins for various shelves and cabinet spaces to suit a specific function. They have everything.
There is also a special section with little odds and ends, like small electronics, toys, and games, that make great stocking stuffers or cute gifts.

Excellent service at Container Store in Paramus! I had an issue with a return and the store manager (I think her name was June) resolved my problem without hesitation, with a smile and then followed up via e-​mail. This is always a favorite of mine to shop, but having such great service with a problem makes this store even better! If you live far away, it’s worth the drive!

Coming from a complete storage and organization junky, this place is awesome! I’ve literally spent hours just walking around looking at their selection of products. They have everything from large storage bins for clothes and memorabilia to the smallest drawers for accessories and personal hobby storage. Highly recommended for sure!

I can never get enough of this store. It’s one of mine and my Mother’s favorite stores, and people always make fun of us because it’s 90% containers. But it’s so much more!

OMG, I was like a kid in a candy store here! Kind of embarrassing to admit that I was here for almost 3 hours looking at containers/​storage with such pleasure.
They have everything you need. Containers for things you never even knew existed! Price’s are very reasonable, store is clean and spacious and their items beat out every other store that sells storage supplies.
The staff here is beyond great. I had a saleswoman who literally spent about 45 minutes with me helping me plan a way to organize my vanity table. She was so kind and excited lol. They all love their job here. I wonder how organized their houses must be!
Only gripe is that they don’t have any large carts, just regular size carts. This sucks because almost everything here is huge and you end up having about 3 carts for 3 items! Quick tip: Leave a full cart by the register and put one of the «contain yourself, still shopping» signs on top of it. (How freakin cute is that sign?!).
It may be a few dollars more than Ikea or Target, but the quality is pretty good and the products you find here are almost mind blowing.
It’s like who sat in the office inventing the gum-​ball pill machine that rewards you after you take your daily meds? Now I’m just trying to decide if the reward should be a Xanax or Ativan…
Overall, great store, fantastic employees and reasonably priced.

love the container store and elfa products.
recently re-​did our master closet. had a new representative and experience wasn’t up to normal CS/​elfa standards; some measurements got messed up (closet height), and we had to come back a second day (and drive 45 minutes each way) to pick up our order.
elfa is still great stuff and the container store staff is generally very good and helpful. we were there during their big sale and stuff happens.
/​j

My HAPPY place! Sign up for POP perks so you an get points everytime you shop and if you need to make a return it’s in your acct

The staff here are like the Disney of retail — they’re all wildly passionate and happy about what they do and they’re intent in making sure your experience is an excellent one. I visited the store to help me design a walk-​in closet and pantry using their Elfa system. I had previously used their online program to design my own hallway closet last year and liked the results so much decided to use it again to turn an extra bedroom into a huge walk-​in closet. I thought it would be easier (and possibly cheaper) to design the thing myself and pick up the pieces at the store. I initially wanted to avoid all the little extras like the small covers and end caps that finish off the look but can add up quickly to overall price. In the end, it was so much easier to allow the sales associate to help design our closet. Any extra pieces can be returned to the store. Our associate even found a way to give us more storage with a portion of wall I had ignored. The process is relatively pain free once you get the required measurements and know what kind finishes and storage needs you have. I needed more shelf space while my fiancé needed more hanging space. It’s your job to haul everything from the store back to your home though so be sure you have enough room in your car.
We opted to have the store install the closet system instead of doing it ourselves and the whole closet went up in less than 2 hours. Much quicker than if I did it myself. The crew of two were very friendly and professional and left everything clean. FYI, at some other stores they usually cut the pieces to size based on your plan. This particular store and their installer will cut the pieces down to size at your home during the installation which helps to prevent any too-​short or long pieces due to imprecise measurements. Also, be aware that if you live over 25 miles from the store you’ll get an extra charge due to distance. I literally live 26 miles away and the installer was kind enough to waive the extra charge. Wow! As I said, Container Store people are incredibly customer service focused. I was incredibly pleased with the end result and I like that we could easily recup the bedroom when it’s time to sell the house and take our closet system with us.

I passed by here again recently. I love this store. I can spend hours here just daydreaming about how I can use the things here to reorganize my house.
Then I see the prices. Regardless, if you need only a few specific things for a specific job, you will find the perfect box, container, wall hanging thing etc here. Its not cheap, but it is good quality and effective.
Parking is limited.

This place has a great selection of unique and useful things to organize your home. It’s a little on the pricey side — I’m almost positive you can get similar things at Ikea and Target for much cheaper. The best thing you can do is stay to watch the free Saturday organization demos — some useful ideas and there’s usually a chance to win a free gift card, plus not many people seem to bother to watch so you have an okay chance. I won once!

I love to be organized. This place has everything I need to keep my room neat and put everything in it’s place. This store also has an amazing travel section. I would have never thought to look here for that kind of stuff. They have luggage and all the little travel accessories you need.

Pretty neat place, took mom here for the first time and she loved it. Location isn’t bad, right on 17 north before the Paramus Park mall and next to a West Elm store. It’s basically the perfect store to store and organize your home, office, dorm and even your car. Prices are pretty good. Although some things are expensive, know you are getting a top of the line product. They also have these really cool gadgets right in front of the checkout. Very friendly and helpful staff. They didn’t have a straw dispenser (no one does these days for some reason), but I will be back, especially before I move into my new college apartment.

I can spend HOURS wandering the aisles of this store. I absolutely love everything in here — I guess because I’m an organizer at heart with a place for everything and everything in its place!
The staff at this location is beyond courteous! There have been times where I’ll be looking for something and they will offer to check the back — and actually return with the product!

Am so addicted to this store

Yay!
I love the container store. The first time I ever went to one was in LA while I was on holiday. I can’t remember what I bought but I do remember being really excited to look around at all the organizational tools. It is a bit expensive but if you are a neat freak who loves having a place for everything, it’s worth a visit.
I like to go here with a purpose and check availability and prices online before I go. That way I don’t waste money or time. And, I only come here after I’ve exhausted my other cheaper options (e.g. Target, Ikea, Christmas Tree Shops) and haven’t found what I’m looking for yet.
The location itself is cleaned and well maintained, though it’s annoying to have to navigate through horrible Route 17 traffic just to shop here.
The staff is friendly and helpful enough.

Exuberant prices for plastic aside, this container store is fully stocked, clean, and have helpful employees.
If you found some pinterest ideas on storage solution, you will most likely find that solution in this store.

Where does one begin? If you are a fanatic about organization then you’ll love this store. You think of something that needs to be organized, you can find it. You may even find something and go «Hey, I didn’t know they made this for that» and get one! I enjoy a good Container Store run. Their proprietary elfa system has helped me out in my bedroom closet and my garage. They run a %30 off sale from time to time on their elfa stuff, so keep your eyes peeled if you want to save money.
Their prices are a little marked up though, so be careful. I bought a container there for $ 10 when a competitor sells it for $ 7. The difference may not seem like a lot, but in this day and age everything adds up.
Only reason I’m not giving them five stars is because there are time you will be ignored if you need help.

If I had a million dollars…
This store is soooo much fun. True, that sounds geeky and odd to someone who hasn’t been there, but it’s just like a big jungle gym for adults. My sister and I plan field trips here.
It’s pricey but some things you just can’t find anywhere else. The prices and the parking lot (small and shared with a Starbucks) are the only reasons this did not get 5 stars.
Tip 1: leave your credit cards at home. Otherwise you WILL abuse them.
Tip 2: grab a cart. You may not think you need it, but just trust me on this one.
Tip 3: don’t go on Saturday afternoon. It’s a zoo.
Tip 4: don’t miss an aisle just because it seems irrelevant. It’s not.
Tip 5: have fun!!!