Mission Community Hospital

I should have listened to the other lower ratings. This hospital is a dump. I went today because I was having chest pain with a lot of coughing. As soon as I enter and register, the woman behind starts giving me an attitude as well as to my girlfriend. She said «by the way the wait will be long.» I was saying to myself as to why the wait will be long if there were only four people there. What was it? Are the doctors and nurses having some kind of party? What was more sad is that there was boy who looked like he was in pain and waiting to be seen. I heard his mother saying that they were there for four hours. Unbelievable. I decided to leave and go to St. Joseph in Burbank despite my condition. That hospital is a lot better. If you want to save time and your life avoid this hospital!

I had a knee replacement on 2÷27÷15 at Mission Community Hospital. I was operated on by the best Orthopedic doctor in the state. Dr. R. Ganjianpour and his PA Jonathan and another PA (I think Jonathan’s brother). I would highly recommend this fine doctor for your knee surgery. He also operates at Northridge and Providence Hospital in Mission Hills. But the real reason I’m writing this is to tell you about this excellent hospital. I was worried when I read some reviews but when I went for my pre-​op the staff gave my daughter and me a tour of the hospital. It was very clean and the nurses and everyone were so nice but professional. They also have the best cafeteria of all the hospitals. At the pre-​op visit I asked if I could have a private room and they said yes if there was one available. Well, there was and I had an excellent nurse named Erica. Very attentive and another man, whose name I unfortunately forgot. Actually, they were all great but these two were a cut above. So I would whole-​heartedly recommend this fine hospital. And everyone was wonderful!! A good experience! Sorry it took almost one year to write this recommendation.. Patricia Raduziner

Was admitted to the er last weekend and it’s unfortunate to see how unprofessional some of the staff was including the nurses. There is no excuse for the nurses to be gathering together to take pre and post test to become certified while they have patients to attend to. Second, it is against hippa to be talking about patients to other coworkers who are not part of the care team. Anyone reading this please do yourself a favor and go to another hospital.

this hospital sucks Dr. Newman was rude disrespectful said there’s nothing wrong with me I went to another hospital and was admitted for blood clots

I exchanged email with Allen, the PR rep for the hospital. I told him what they could was wave my previous bill ($ 425, a vague number not even itemized) in exchange for a return for my second surgery. He forwarded my request. No response.
My doctor said for various reasons I had to return to Mission. The office had me contact the surgery scheduler, Janie, to see if Stephanie St. John could be my advocate. I spoke to Stephanie yesterday. While she was very sweet, she informed me that Mission doesn’t provide juice and crackers to hypoglycemics after surgery. (ARE YOU TRYING TO KILL US?) We talked through the situation, though, and she was appalled to hear what had happened to me and agreed to be my advocate for next week’s surgery to make sure nothing horrific happened again. But just a few hours later, my doctor’s office called to tell me that Mission had STOPPED TAKING BLUE SHIELD (my insurance) AS OF THAT DAY. My doctor’s office had to scramble to find another place to perform the half dozen or so surgeries they’d had schedule next week… INCLUDING MINE.
I suspect they didn’t stop taking Blue Shield. I suspect Blue Shield stopped taking them.
You guys want to do something for me? Waive my $ 425 bill. SERIOUSLY. You should after the subsequent bills I had to rack up with my hand surgeon and a hematologist to check the pain, hand swelling and the clot that crept up a vein in my arm from my hand where the nurse had botched my I.V. insertion. It’s the very least you can do.

I’m giving 3 stars due to the improvement of the ER dept. I was greeted with a smile and just a small wait and I was in. The Dr was compassionate and really cared.

This is a updated review,
I received a call from Allen, he is the new
Customer Service Manager and he apologized
for my Moms previous experience at the hospital.
He made me feel like he really cared .
That is all I really wanted a apology and a internal investigation to make sure that this does not happen to other patients.

Went to Mission Community Hospital for the first time for spinal surgery. I could’t have asked for a better hospital experience. The staff was friendly and attentive. the nurses were informative and took all the time they could with me.
The pre-​op team, the operating team and the post-​op teams were excellent. Couldn’t ask for better care and attention to details. The nursing staff in the operating recovery ward were really good. courteous, friendly, kind and compassionate.
The hospital was high tech and under the excellent care of Dr. Gravori all went well.

This hospital is amazing! The staff is such a breath of fresh air everyone from the dr to the house keeping. My family was well taken care of and treated with the up most respect. The rooms are clean and waiting rooms comfortable. The cafeteria lunch was good. Loved loved loved the people running this place!

A man from their new Customer Service team, Allen, reached out to me about this situation after hearing about my negative experience. He personally reached out to me and promised me that he would find out who those employees are and try to address the situation with them.
He was very kind and personally apologize for the way that I have been treated. It seems that ER at the hospital has the most problems. In telling me that this event was an isolated event and ensuring that the proper steps was going to be taken to fix the problem, I was pleased. I am updating this review with 4 stars for the spectacular customer service I received after my care at the ER. I will change this to a 5-​star review only when I can personally see for myself that things and their staff members have changed.

Where do I begin? This small community hospital tucked away in Panorama City is quite the little hidden gem. Although I was not feeling well when I was there, (which usually means I am in a foul mood) I felt like I was being well taken care of through my whole experience. My surgeon, Dr Armin was referred by my pain doctor and I did not know much about him. It wasn’t long before I realized I was in excellent hands under his care. He walked me through my problem and how he was going to help me feel better, treating me like a human being when he spoke to me. I felt almost immediate relief from my pain after I surgery. He is a Genius!
When my procedure was complete, which went really well, I had the best Nurse ever taking care of me in recovery! She was so attentive and knew exactly what to do to relieve my pain and nausea. Just as important, the facility was very clean and well kept. Even the hospital food they served was good (that was a first for me). Everyone I had an interaction with was pleasant and helpful. I could tell the staff took a lot of pride in their job and enjoyed what they do. These days it is rare to see such a well run facility with so many happy people working together.
I was in the hospital for a short amount of time and obviously hope I never have to return for any reason. However, I can say that this is a place I would return to for any future procedures.

I LOVE Mission Community Hospital! I think all the negative reviews are unfair — I have only had positive encounters with staff at the facility. The services are fine if not excellent, the care is good and they have a new tower and have been remodeling and adding new furniture gradually. The cafeteria food is phenomenal too — what other hospital cafeteria would you find salmon with mango salsa in?! I’m adding a clarification for those who are not aware that the cafeteria/​dietary department are one and the same who prepare the trays for all the rooms since I received an ugly email from a person who didn’t seem to understand my review was for a hospital and NOT a restaurant?!

I have changed my review from my 1 star to 2 stars. I feel that, and looking in hind sight, that ER’s can run hot ‘n’ cold, depending how busy they are, and whether they’re under staffed, etc. It would have been more professional for the DR. to at least check the injured area of my neck, instead of simply assuming that I was only there for pain meds. She offered some, but I turned them down. Pride. So, I dont want to judge an entire hospital by one Dr. s lack of bedside manner. So, we can move on now.

When I read reviews about the hospital I was very nervous about my dad having surgery there. However since I loved our doctor so very much I trusted we are in good hands.
I love love love this place. Everyone is super friendly and nice. The hospital is very clean and looks remodeled. I’m so happy we came here for our surgery. Very pleased with everything.

On Friday I was running a 104 F fever and was short of breath. My friend took me to the emergency room. The waiting room literally held seating for 15 people wedged together tightly. One block of three chairs almost blocks the door to the men’s bathroom, and there is no space for a wheelchair (I know this because a woman in a wheelchair had to park in the space blocking the door into the examination portion of the emergency room which really cannot be ADA approved). There is a tiny tv (Motel 6 has nicer) hanging over the men’s bathroom door and it is watchable by approximately 1 chair in the waiting room. Clearly it was well planned.
Anyway, when I went to the check in window, the woman working seemed put off that she had to work. She didn’t care that I had a high fever and difficulty breathing, she thrust a paper at me to fill out without saying «please fill this out» or anything at all and gestured toward the near wall where clipboards are hung. She made me feel like it was too much effort for her to communicate verbally.
While waiting I learned that the ER had only 1 doctor working. I waited for three hours, burning with fever, pulse racing and short of breath and watched other patients skip ahead of me. I get that hospitals triage who they feel needs help first. The two teens who may or may not have come in with gang related stabbings? I get it, they go to the front of the queue. They’re stabbed. They’re bleeding. The police are on the way. Got it. But there comes a point when you’ve waited so long that everyone who came in after you has already been seen and you just give up.
I decided I’d rather go home and risk having to call 911 if I got any worse instead of staying longer in the ghetto hospital ER waiting room. When I advised the desk that I was leaving she suddenly became all friendly and tried to convince me to stay and that I’d be next… and it worked, I stayed for 45 minutes longer. I STILL wasn’t seen so I decided to leave. And I did.
For the record, the next day I went to urgent care, was seen in under 15 minutes and was diagnosed with pneumonia. I felt like my health was in safer hands at an urgent care office than at a hospital that, seemingly, should have been the more equipped treatment center.

the only reason i give this place a 2 is because of the AMAZING nurses. I was there recently for 5 days and they made it so easy to survive being there. They were bias pf my health per a prior diagnosis. they took me seriously after a few incidents happened to me while there. the doctor’s took their time, tests were scheduled apart, results would come in 1 – 2 days after the exam, the neurologist would come when he pleased (9pm two days after my exam!!!) and he was the one i needed to approve my discharge. PT disnt happened until my last day of discharge which i clearly needed. And ive been calling since my discharge since they didnt release me with a prescription of the meds i need!!! great planning. lets not forget me being in the same room for 5 days with a woman who i shared the room with who kept screaming EVERY SINGLE SECOND!!!

This hospital sucks, we have been here for a week in the waiting room on the first floor by the I.c.u & they all of a sudden removed the yv from the waiting room & left us looking at a wall, then they move us to another waiting room on the 2^nd floor that’s no bigger then my closet with 2 chairs & a small busted TV, things are fallen apart … Sucks.

This so called hospital must be closed down, it’s a shame we have this kind of establishments in the USA
I went there as an emergency, big mistake… the nasty smell hits your senses like a slap on your face on a hot day, nobody was there in the check in window for 10 mins… I first was given a paper to fill, 30 mins later two more sheets to fill, the pain was really excruciating I was about to pass out… 1 and 57 mins later I was called in, it is even nastier inside, I was asked the same thing by three different «doctors», finally some other Dr came up to me and asked me, again I explained to her about my injury, next, she asked me «WHAT IS IT YOU WANT ME TO DO»? TELL ME! I refused to believe what I was hearing but she repeated herself… I explained to her that my treating doctor always is telling me, when and if the pain gets too much, go to the nearest ER; after this she asked me again the same dumb question; what led me to believe that, If they in fact are doctors, then I can break the barrier of light, running, from zero to five.
Never go to this place if you’re having an emergency, drive one more mile and go to Northridge Medical Center, waiting time there is just from 4 to 8 minutes and they have real professional doctors, cheers!
Joshter

It’s small hospital clean, friendly I go here very often and love all the people here!

Plz don’t go here!
Took my 1 ½ son there cause the inside of his ear started to bleed no-​stop.
They told us we had to wait 2hrs to be seen.
We took him to another hospital turns out it was a very serious situation!
PLUSE.when we where leaving the ballet parking person try to rip us of extra dollars when these a clear sign there that tells you how much you have to pay for every hr. We where under 10minutes. No need to try & pocket the money!!!