Mac’s Smoke Shop

Mac’s is great. We typically stop by when we go to the movies or dinner in the area. I recently had an issue with a purchase but the owner was very kind and rectified the issue immediately. 5 stars for great products, prices, and customer service!
— Very Happy Customer again

Ok so I needed a pack of smokes and I was at Palo Alto Caltrain. I pretty much figured I was out of luck. There can’t possibly be a smoke shop in Downtown Palo Alto can there? Well there is ! You just go under the underpass then two blocks down University then right two blocks on Emerson and you will find the oasis of Macs Smoke Shop. I was first greeted by Gloria who is an awesome lady and I think the owner as well very knowledgeable of all things tobacco. She made me feel like a regular my first time coming in. I bought a pack of Pall Mall’s for 5 bucks even which is not bad for Downtown Palo Alto and saved my day. They also have quite a few other brands and a good selection of cigars but that’s not the highlight. She has a nice collection of loose tobacco’s including a blend she created herself and it instantly took me back to the days my grandfather smoked a pipe with that hard to explain sweet aroma. Also for those of you who need your coffee fix they have a pretty good cup of French roast and other coffees for 1.29 for a small. Beats the heck out of the outrageous price that the station café wants for a cup of joe and it comes with a good helping of friendly customer service.

I’m truly grateful to Lori and Sulinder for finding a back issue of The Atlantic. They went the extra mile, which made my day!

The have a decent supply of cigars and smokes. Pass on Mac’s if you are trying to learn about vaping though. They sell kind of mediocre equipment at high prices as I’ve learned, have limited knowledge of how the stuff works and really dont have the time to teach you anything. I spent a lot here and had to got elsewhere to get things working well.

I would give less than a1 star if I could poor customer service stale cigars don’t know about their products I live local and work in Palo Alto and will not be back

Worst customer service ever and horrible owners. In this day and age, shop owners should be cited for not having experience to deal with customers. Unbelievably rude and extremely ill-​mannered owner and will try to give a legal lesson after selling rotten stuff. This place sells expired and molded items and refuse to return or exchange them. They should be sent to school to get customer service lessons.
Bunch of cheats and crooks own this smoke shop. This place should be banned and I’m definitely boycotting this awful shop. Please don’t shop here as they don’t store cigars properly and take your business elsewhere. What a disappointment in Palo Alto.

They have everything you need, and the guys are chill. What more do you want?

I’m not going to judge this place for the service, but for what they have on hand. It’s a smoke shop, you can’t really go in here and expect service from the Bellagio. But they’re friendly enough! I’ve gone here on two occasions– my friend that I was with had to get some zig zags, and of course they had some– and a good selection of different papers too. The best thing and most prized treasure that me and my friend found here were the Clipper Lighters that they sell. We’ve been looking all over for them things, and it was so hard to find but low and behold they’re all here. I wouldn’t have given this place such a good review if it weren’t for the happiness of my friend. If he’s happy then I’m happy. Now we know where to get our Clipper lighters from :)

GREAT customer service and selection. I went with an idea of a cigar as a gift and the lovely woman working was able to steer me in the right direction. Ended up buying four cigars and cigar lighter, she threw in a cigar cutter as a gift (not much I know, but it is the little things). Will definitely go back, EXCELLENT experience!

I like coming to the smoke shop to pick up a newspaper but the papers I’m searching for are not always available. The selection of newspapers is okay but the magazine selection is pretty extensive.

I typically don’t go to smoke shops because of my predetermined thoughts about seeing hookah things and remnant smells of tobacco. Two of which I don’t have any association with. BUT, I do like their plentiful options of newspapers and magazines. The service is really chill and I love candy, sooooo ⁴⁄₅ stars!
I’m happy to say my predetermined thoughts about silly smoke shops have forever dissipated. Bravo Mac’s!

Nice smoke shop in the heart of downtown Palo Alto. Stopped in for a cigar. Guy who was working there suggested one for me.

It’s really good for emergency snack food!

I love this place. I don’t smoke. I do buy the occasional magazine here. Love the older brand candy that is hard to find at other places. I take my kids in here just to experience the old charm that used to part of downtown PA. One of the last holdouts.

Every time I come to Palo Alto, I make it a point to come here. And considering the price of real estate, evolving Silicon Valley tastes, and the criminalization of all things tobacco, I remain pleasantly surprised that Mac’s Smoke Shop remains in business.
I don’t smoke, but do enjoy the aroma of a good cigar or pipe. And like Bill Clinton, I have never inhaled! However, some friends have wondered if I have ever exhaled. I also enjoy the possibility of empty cigar boxes (for storage), picking out some snacks, and browsing the extensive magazine and newspaper selection.

Unlock your inner connoisseur!
Conveniently located and with the cheapest prices in town, Mac’s Smoke Shop is a smoker’s paradise. With ample street parking and across the way from Pizza My Heart, you’ll see people of all walks of life wander into this establishment. Whether you inhale or puff, you can find a wide variety of everything you need in this exquisite shop. They carry smoking paraphernalia and accessories for water pipes, hookahs, cigars, and tobacco products. It’s almost like walking into a museum seeing the many items they sell. They also sell lots of different types of candies and beverages, coffees, adult magazines and videos, and pastries.
I go there to buy cigarettes when my stash is low. What I like about their posted prices is that they are quoted with tax already included so there’s no guesswork involved when figuring out their prices. Places like 7 – 11 or gasoline stations will advertise prices before tax, and when you finally get rung up the final price has over 75 cents more tacked onto it due to additional tobacco tariff taxes. Currently, they are selling Marlboro’s for $ 6.05. Occasionally, the cashier will want to up sell and ask you to buy more packs, but I always look away from him while handing him my cash. The other day, I saw a guy walk in to buy a wooden box of cigars. When I saw their large variety of cigars in the glass cabinet, I instantly thought of the SBC guys puffing away during an event.
If you don’t already know about this place, you should definitely get familiar with it. I know you’ll be able to find something you like here!

Great little shop!
This is one of the only old world smoke shops left in the bay area. The owners are honest and friendly. I’ve been here a few times while in Palo Alto and always left happy. Pricing is a little high but I think that has more to do with the area.

This low key playing shop has all you need and nothing more. Stogie’s, Magazines, some hookah supplies, and Lotto. Its just a streamlined Circle K with far more class.
The owners are very nice, theres a woman there sometimes that is helpful.
Try American Spirit Unfiltered you might not smoke anything else

Palo Alto Pub Crawl stop #2.
I’m not a smoker or a big cigar guy, but some of my buddies are, enough that they actually have well-​stocked humidors at home. Mac’s was a convenient stop for us to grab a few stogies to go on the way to the next watering hole.
Overall a friendly, unpretentious feel. The staff didn’t blink when 7 loud, boisterous guys walked in as if they ran the place. From what I could tell, they had a decent selection and my friends were ooohing and aaahing at some of their choicer cigars. Not knowing s%!t about cigars myself, I let my friends choose for me.
With fresh stogies in pockets and a lighter, it was time to move on for more beers.

This is the kind of place your grandfather would recognize instantly. That is, if your grandfather’s not a Mormon or Christian Evangelical (not that there’s anythign wrong with those …).
Mac’s is an old school smoke shop/​magazine stand. You can get a stogie and your paper, even some coffee. It’s an awesome place.