Kraft Furniture & Sleep Center

Armando is a boss. The mattress is pretty great too.

Armando was very helpful and knowledgeable. Although he didn’t carry the brand I wanted, he was very kind in guiding me to the correct place and informing me of the best choices. He cares about our comfort. Thanks Armando.

What an easy shopping experience! We went to the store around 2pm, talked to Armando about our needs. He suggested 3 or 4 mattresses for us to try on. We quickly decided on one. He was able to deliver the mattress around 3:30pm. Great price and great service!

I decided to go with Kraft furniture after reading review after review of this guy Armando. They weren’t lying. Armando was helpful and pleasant to work with, I ended up buying two full bed sets and headboards. He delivered them (himself) the same day, worked with me when I was running late for our appointment time, and hauled it all up to the second floor to set up both beds. If I need any other mattresses in the area, he is the guy I am going to.

What a fantastic experience! Armando is a mattress guru — he knows his stuff inside and out, he was incredibly helpful and accommodating, and I would highly recommend Kraft Furniture to anyone and everyone. They delivered around our schedule and took away the old mattress.

We started buying mattresses from Armando when our 19 year old was ready for a twin bed (and Armando had been selling mattresses for 21 years.) We have not bought a mattress elsewhere since. 15 years later, we just bought our fifth mattress at Kraft – it is an enjoyable, low pressure shopping experience with great service. A good reputation keeps Armando busy so you are not paying extra for TV and radio ads. One tip– it does not hurt to call ahead to make sure Armando is in, since delivery trips may alter his usual open hours.

Armando is one of the nicest guys around. His customer service is top notch and the selection is affordable and extremely comfortable.

Well, I have neglected writing a review about Kraft for several years, never thinking about «mattress stores» being on Unilocal until I went in to buy my 4^th one (no…NOT for the same bed) and saw the Unilocal sticker on the window. Armando is a one man show. He has been in this business for over 30 years if I recall, and it is a family business. I wanted an extra extra firm mattress and walked in asking what his «best…no fooling around… price» was for an extra extra firm mattress. He was completely honest and forthright with me as usual and after a few moments came up with an incredible deal.
TIP: Cash works better too … a bit more of a savings…
He not only delivers the mattress himself, in a timely manner, at YOUR convenience but hauls the old one away. MUCH less expensive than Sleep Train, Mattress Discounters, Sleep Center, Macys, guaranteed.
And he has a great little candy jar full of Twix, Snickers, KitKat, and Reeses.
Cold bottled water on request. So friendly and helpful.

This place is ridiculous. I arrived today during their business hours and found that the doors were locked. There was a not with a phone number. The guy who answered said that he is out doing delivery and will be back in less than an hour! What did he expect me to do? Wait there for him? I drove less than five minutes to Sleep Train and received a wonderful service. I purchased a king size mattress for a great price. It’s a shame there was no one at the store. I believe that if someone was there I would have spent the $ 2000 I spent today there…

Armando gives you super service and great knowledge. This family owned and run store has been in the community for over 50 years and is part of what keeps Palo Alto personal — it isn’t another big box store. Great place to do business.

Great experience. We visited the place just once and chose our bed in about an hour. We are very satisfied with our bed. And the whole process was so smooth and timely. Thanks a thousand times.

This guy is great. No needless and annoying upselling. I asked for an inexpensive mattress (for a toddler) and he led me right to the least expensive models.
That does not happen at Sleep Train. They changed the topic on me, then led me to (what later turned out to be) mid-​range models.
Armando has credibility with us — he knows coil counts and foam thicknesses (Costco had to refer me to the manufacturer — the info isn’t even on their website).

Hands down the best experience buying a bed in my life. Armando was a life saver in my move here. From the time I stepped into the store to the time that the bed was in my new apartment was under an hour. Thank you so much Armando. could not be happier

If I or any of my friends need to buy a mattress in the bay area, this is THE place. Period.
They sell high-​quality objects at a very reasonable price. More importantly, the service is incredibly nice. Although I have only shopped twice here, every experience is so enjoyable and I would definitely like to recommend Kraft.

I haven’t bought a mattress for myself in years, so I had no idea where to start. But after reading all the positive reviews about Armando I knew where I had to go! My fellow Unilocalers did not lead me astray, Armando was everything they said and more! He had many mattresses for me to choose from and he didn’t push me while I made my decision. He gave me a more than fair price and free delivery too. I’ve had my mattress for a couple days now and I absolutely love it. If you want hassle free, no pressure mattress shopping look no further and check out Kraft Furniture and Sleep Center, I promise you will be glad you did :) :) :)

Went in and talked to Armando like pretty much everyone else. He didn’t waste my time with showing me a bunch of things I wasn’t looking for.
I only needed a box spring/​platform to go with my old frame and my new foam mattress. We went over a couple options and I was done in 15 mins. He set up an appointment and free delivery for 90 mins later in Mt View. He showed up 5 mins early and dropped off my box platform.
⁴⁄₅ stars because the box I got didn’t look the same as the one I was shown in the store– could be just a different run at the factory or new series/​style of the same model, but I was still left wondering…
Otherwise I wouldn’t hesitate to send other people to Kraft I had a good experience overall. Armando listened to what I was looking for and gave me the options he had available, and was willing to sell me just a box spring or platform. He didn’t give me a bunch of nonsense about «well you should replace the frame with a new mattress because bla bla bla» like every other store tries to do when you tell them you already have a frame.
Spent less than $ 200 and still got a free delivery. Can’t beat that, every other store wants you to spend at least $ 700 before they will give you a free delivery.

I can’t say enough good things about Armando. I came in with my mom looking for a full sized mattress and box spring under $ 1,000. Armando asked what I liked in a mattress, firm or soft and showed me what he thought was best. After we discussed the mattress for a bit and he showed me multiple options he left us alone to talk and choose on our own, no pressuring. I was sold on a pillow top full sized mattress and it was under my price limit!
Armando calculated the cost, free delivery and free metal frame. He was punctual in his delivery two days later and set the entire thing up by himself. Also, what was even more amazing was he took apart the old bed we were getting rid of and carted out the mattress and frame all by himself. The man was amazing and did it all in 20 minutes.
I’ve had the mattress for a few months now and am still very happy with the purchase. If I need a new mattress in the future I will definitely go back to Kraft.

We came to Kraft Furniture based on reviews from this site and were not disappointed. We found an amazing mattress here, but just to be sure we visited three other area stores to test out mattresses. Ultimately, we came back to Kraft for the original mattress we liked as the other stores did not have one as comfortable despite having models in the ten thousand dollar price range.
Armando is a sweet, professional, and straight forward man. He will calmly answer any questions you have while allowing you to test out mattresses at your leisure. No pressure at Kraft.
I asked Armando if he knew the people that would be delivering the mattress as I would be home alone, and he explained that he was the delivery guy, the sales guy, and pretty much the everything guy. I watched him unload, and carry our KING size mattress from his truck upstairs to our second floor apartment. It was unreal. I hope for his sake that eventually he gets some help with deliveries, even though he seemed OK to do it!

Dude, Unilocal doesn’t lie. We just bought two mattresses from Armando this afternoon. We got in at 3 PM (store closes at 4 PM on Sundays) and Armando was very friendly and knowledgable but mostly let us putter around the store. He’s one of those guys who will help you when you have a question (things like «what kind of coils are these?» and «can you show me another one like this?») but won’t really bother you much otherwise. Which is not to say he’s standoffish, he’s really friendly but doesn’t stalk you throughout the store like they do at other mattress places.
We spent 30 minutes walking around playing princess and the pea and then when it got down to it Armando had the best prices by far. And he delivered same day!
Buy locally and give a guy like Armando a reason to provide the good service he’s been giving Palo Alto for the past 30+ years.

The reviews don’t lie — this really was a totally painless experience and I’m happy to give Kraft Mattress my business and stamp of approval.
I actually tried to visit their store twice — the first time they were closed «Out on Delivery, back in 45 minutes» Well, I didn’t have time to wait around. I left in a huff, but after considering what that meant — this was a real, true family style business. I decided I should swing by again. Oh boy, am I glad I did.
Armando listend to what I was looking for, what I’d liked when I tried mattresses before, and helped me make a selection. He even helped me weigh the pros and cons of getting a cheapo bed but nice topper (mattress won out). When he quoted me a price SEVERAL hundred dollars less than the sleep train guys (for a mattress, which I’m pretty sure is nicer), I jumped on it.
«When do you need it by?»
«Eh, I’m not in a hurry, any time between now when I move in tomorrow and like the next two weeks, I understand these things take time.»
«How about tomorrow morning?»
«Wow, sure! Do I need to pay for an extra delivery charge to SF?»
«No! Of course not!»
Bam. What customer service.
Sunday morning rolled around, guess who was prompt, had the correct mattress and a giant smile on his face? That’s right, Armando himself.
Don’t waste your time going anywhere else.