Infinite Beauty

The perky looking employees stand on the sidewalk of University Avenue and try to engage the passing public in a conversation and the rapid distribution of a «free sample.» My wife and I were entertained by the whole thing since we are pretty good at looking at these things in an objective manner and know damn well that the research literature shows that the only highly effective strategies that make any difference in reducing/​avoiding wrinkles just happen to require a prescription (e.g., Retin-​A) or common sense (staying out of the sun). What you will experience is a progression of sales strategies to get you in the door (step one), get you into a seat, then put the product under your eyes while telling you how it will change your life. The price isn’t cheap (a number around $ 300, or was it $ 395, was tossed out) and I would have loved to ask them for their double-​blind clinical trial data but I didn’t feel like that much of a smart ass. We politely managed to get out the door without any nastiness.
The most amusing thing about the sample of «Forever Flawless Diamond All-​Purpose Lotion» is the ingredient list. It’s in perfect English (in the absolute smallest of all font you can read «Made in China» with a magnifying glass) but the first ingredient is listed as «Aqua.» I guess we can’t tell people that the number one ingredient is «Water»? FYI, the second ingredient is the exotic product «mineral oil» followed by some glycerine and glycol goodies.
Clearly these employees are trained-​up on all these tactics (google the firm and you will find extensive complaints such as at the following:
). So, if are If you are not tough skinned and able to say no to an aggressive sales pitch I would suggest walking down the other side of University Avenue.

I am so sick of the aggressive, snarky, rude guys who stand out in front of this place and assault you as you walk by… They are like barkers or pimps… I have encountered their tactics in the Paris red light district and outside San Francisco’s seedy clubs, but now these tactics are on University Avenue in Palo Alto!!! They were NOT friendly. I would characterize them as insulting hecklers… The one creepy guy said, ‘Don’t be so negative’ when I tried to get away from them and politely said, ‘Sorry, no thank you. I am not interested’. They are truly creepy. They stand out there in twos and joke about passersby. I wish Palo Alto would pass a law against annoying street hecklers like them.

I’m not sure what the «scam» is as I did not experience any problems or deal with the «hard sell» that everyone is talking about. My experience was actually quite pleasant. If you’re there to shop for products or if you care about your skin, then wouldn’t you want to hear what the employees have to say or what their recommendations are so that they can help you and you can get the best product for your skin? Yes, some items come with a big price tag but you get what you pay for and sometimes the cost of beauty and skin care is more than skin deep, it’s pocket deep. I will come back to try the other products and update my review in the future.

Watch out! I was told «I will give you a sample», but they didn’t give me any sample at all. Instead, the store manager and a girl told me «This face cream is usually $ 399, but today we will add another lotion for you. Visa card or Master?».
This is like grave stone dealer. It’s scam.

Just like everyone else, I try to avoid stores like these, but one day I took a leap and found myself inside this one. I am actually really glad I did. The employees are very informative and helpful.
My mom would always, and I mean always, tell me to take care of my skin. And being the good daughter that I am, would shrug it off and say that my skin was just fine. Until finally, I decided to take up on her advice since I noticed my face was developing a couple sun spots here and there, and Infinite Beauty’s products deliver. The service and quality of the products don’t disappoint!
Def will come back when my supply is near empty.

Reading some of the other lower rated reviews below I see that the the torn package scam was a scam. So I kept telling the guy this is not in my price range, I’m sorry, I just can’t afford this. He excuses himself for a moment and comes back with this torn box, telling me he’s going to do me a favor and please don’t tell anyone I’m doing this but this is yours to keep for free. This weird secretive thing. Is that how they do business with each other in this shop? «Don’t tell anyone, but…» Infinitely bogus.
Don’t let this get out because we don’t want hundreds of people from the downtown streets of Palo Alto stampeding in here, don’t tell anyone but our beauty expert guy is visiting, from LA, here’s here right now and as a huge personal favor to me (says the underling sales guy) he said he has 5 minutes he can spend with you. That 5 minutes turned into an hour. And whenever I walk by or drive by the shop, that same beauty expert guy with the beard and glasses is nearly always there with someone «in the chair». Infinite lie! Scam! And the chair! Avoid the chair!
The hard sell was weird, very Alice in Wonderland. You get talked at for a very long time. Infinite bore! It’s really invasive when you’re sitting in an elevated chair and someone literally has their face in your face and you can see every pore in their skin, every hair on their beard and all the details of their eyeglasses. It was soooooo invasive. Infinitely invasive! After I left the store for the rest of the evening and while I slept at night I kept getting images and flashes of this face.
Pics of elderly ladies on his iPhone showing before and after to convince me to buy their products, are you kidding me? Infinitely funny scare tactic!
So that conference in Vegas, that the beauty expert attends over and over, what, does it happen like every other month? Mila Kunis and Beyonce in the front row, how many times a time at a beauty conference??? Really??? Mila is preggers right now. I wonder if she was at the conference in Vegas recently? Right now? Name dropper. Infinite, ongoing, everlasting conference!
Infinite Beauty? I think not!

The friendly and aggressive staff approached us as we were walking by. I don’t mind stopping for a sample, as I pride myself on spotting a good or poor product when I see one. The staff was very knowledgeable about skin types and what creams to use. We decided to try a few out as the friendly salespeople tended to other passing by customers and found a great hand cream that smoothed our skin without the usual oiliness of most other mall stand or department store products.
The bottle was a bit on the pricey side, so opted for just 1 to try out for a few months. Definitely good quality, but i’ll pay a few bucks more for the good stuff
The place is really nice looking and you know they care about their storefront and product. I recommend it, though price compare around (or on your smartphone) in case you find similar products for cheaper.

Recently when down visiting a friend, we decided to go shopping and came across this place. As other people have mentioned there were some salesmen outside who seem pretty friendly so we decided to go in and check out their products. I have been wanting to buy my aunt a nice birthday present and recently she has really taken an interest in skin care products. So this seemed like the perfect place to purchase it!
As we looked around we received a lot of assistance and many people were able to answer my questions specifically about my aunts unique skin types. After several minutes my friend decided to get the complimentary facial which she said was very relaxing and well done. I ended up buying some facial soaps for me (smelled so good) and a gift set for my aunt that hopefully she will love!
So in summary, while kinda spendy the products are high end and that’s to be expected. Great and attentive service. And great gift place for women of all ages. :)

Staff is great!
Very knowledgeable about their products and courteous.
The products they offer are pretty effective, will come back for more!

Decided to go shopping for my mom for mothers day, i was recommended to go here for their high end beauty products. Upon entering i was amazed by the store front, everything was impeccable. I was greeted in polite manner by the staff a major plus ! I immediately began to look for something my mother would love. the aisle were filled with great high end products that no normal store in area would have. The clerk willingly assisted me in searching for something that was perfectly suited for my mom’s special day. i 100% recommend this store to any looking for great products.
Pros– Great customer service, Amazing atmosphere, and Quality products
Cons– a bit pricey

I was walking past talking with some friends. We were leaving the mall. Out of the corner of my eye this lady was passing out free samples. I had already made it past her when I decided to turn around and grab a sample… I love free stuff.
She then started in with her sales technique. I’m 26, tomorrow is my birthday. Although I’m obviously not on my death bed, I am feeling a bit old (I know I’m not, but ya know… I went from being a social butterfly to a stay at home mom, self esteem took a dive) ANYWAY, SANDRA was very pleasant… A very GOOD SALESWOMAN… I tried my own dodging techniques «Well I need to go» «It’s late» «I’ll think about it» «What’s your name I’ll come back on pay day» etc… to no avail! DAMN, this lady was goooood. To top it off; she was gorgeous.
Moving right along: She kept telling me what I needed to do for my skin…“You’ve never had a facial?” NOPE! Sadly, I have not. I seriously do not spend this kind of money on myself EVER!!! To be honest, I do need to use moisturizer and I do need to take better care of my face, even though I look like I’m 14, it won’t last forever…
Well, the fabulous wheel and dealer Sandra brought me behind the counter and told me that she would mark down the «224k multi-​vitamin deep peeling» to $ 70, how could I refuse? .8 seconds earlier she had said it was $ 178! I jumped on that deal.
As for the product itself; my friend and I laughed afterwards how it could potentially be like the «glue» effect… but whatever, it made me believe my skin was hella dirty. OH, and she gave me like 20 free samples of the moisturizer, which will last me a year. All in all; even if it was a scam, and even if I will be eating cereal for the rest of the month (I did not need to spend any money), I felt special. She was sweet and I received a GREAT deal! way better than some of you poor fools.
p.s on arriving at home I immediately began researching this product. I didn’t want to use it and then find out tomorrow morning it’s some radioactive toxic goo and my face melted off (NOT ON MY BIRTHDAY!!!) Which as far as I’ve read thus far; the product itself is great. I’ve come across hundreds of reviews both positive and negative, a couple main complaints are «gold is the last ingredient, waaaah»

Let me just say the store looks amazing. First thing I always look for in any place I visit is a warm welcome greeting and that’s exactly what I got once we entered the store. A lot of the staff were knowledgeable about all the products they carried and I never felt pressured at all to buy anything which is a huge pet peeve of mine. I really do feel like this is a hidden gym that a lot of people should know about.
In terms of products, I purchased the Purifying Exfoliating Facial Cleanser and I was extremely happy with it. I use it every morning and my face feels amazing and it also helps to know it’s organic. Though a few products are priced a little higher, I really do believe in the saying you get what you pay for and I am truly in love with this place and the products they carry.

We were walking on University Avenue looking for presents to purchase for my mother in law for mother’s day. We made a stroll by this place and I wanted to take a look inside.
The environment was very welcoming and so were the staff. The staff did not hesitate to stop us to ask if we needed help. I do not usually use products on my face but I do have they sold me on the peeling gel and exfoliating cream. We bought some for my mother in law as well as a gift. I must say we both are in love with the product.
I highly recommend making a stop at this shop if you are in the area and try out these great products. I am glad that we made a stroll right into this store. I will return to test out the other products that they offer.

My family and I were in the bay area visiting other family members and they decided to take us down university ave. While down there I was searching for a bday gift for my mother which is coming up this week and stumble across this place. I’m usually stand offish when it comes to these type of stores but my lady and the other females of the family wanted to go in.
When you first walk in, the ambiance is very nice and clean, modern. Friendly and knowledgeable. I was just roaming around while the ladies looked at their products. While eavesdropping, their product sounded really good. So I said why not, I got my mom some products for her face, since she loves products that’ll keep her face looking young.
So I gave this place 4 stars just because of service, ambiance and their products. I can’t give it 5 stars cause I’m not the one using it haha

I waited over a month to post my review, wanting to use the products I purchased for awhile. I liked the products I was introduced to in the store — there were a couple that did provide noticeable results right there, on the spot. Upon going home, I took a closer look in the mirror and the improvement was even MORE noticeable.
However… when using the products that I PURCHASED which they used on me in the boutique, zero results occurred. So I am not sure if they are doing the ‘bait and switch’ in their product containers to get people to buy — and perhaps you aren’t actually getting what you’ve purchased.
A HUGE expense… and a HUGE waste of money!!!
I DON’T appreciate the ‘used car’ hard sell either. The products can speak for themselves (if in fact they work for the long term… which these do not). Aggressive, ‘but WAIT — there’s MORE — have I got a deal for YOU’ tactics are a huge turnoff.
Another huge turnoff: not fairly pricing the products from the get go and instead gearing their business to the hard sell, the ‘great deal if you buy this!’ premise. Obviously a heavily commissioned business for product that just might be made for pennies on the dollar. I would need to see their taxes, profit and loss statements, etc. to know for sure. It was interesting that the only time the individual became quiet is when the mention of accountants and CPA’s came up.
University Avenue in Palo Alto, CA is WAY too smart of a place to be doing business in this manner. Depending on their lease, I would guess they’ll be gone soon… and good riddance.
Running around with iPods and iPads with before and after ‘seniors’ and their drastic results… the San Francisco Bay Area is tech savvy. I use photo-​correcting software in my work myself. These photos appeared altered… easy enough to use a smoothing filter.
It also appears the spiel is pretty much ‘standardized’ from what I’ve read from everyone else here:
* the convention in Vegas («just flew in yesterday from the awesome show with all these celebs!!!»)
* the ‘convention’ celebs in the front row at a Marriott in Las Vegas (I did an Internet search and found no product endorsements from Beyoncé, Milia Kunis or Dr. Oz — though those affiliations are claimed — nor could I locate their attendance at any event such as this in Las Vegas)
* Milia Kunis is heavily mentioned — and her $ 7,000 facial. Yes, she had one — but not using THEIR products — but rather, products created by Scott-​Vincent Borba — founder of the BORBA product line:
* damaged product boxes — this sales tactic is RICH!!! — «let me pull those from the back and work them into the deal.» In the prior breath, it was stated that these products were meant to go to his ‘mom’ — but that because of the damaged packaging, they had to be returned because of an FDA law. (if that’s the ‘law’ then why are you breaking the law to make the damaged package products available to me for sale???)
A WHOIS search and background check on the company turned up very little, with the exception of one person, who is the registrant of the company URL in Florida — it’s his Florida mug shot!
I contacted the product’s corporate office with my concerns, but was never contacted. After reading some of THEIR reviews about how they operate in Las Vegas, seems the ‘used car salesman’ approach is how they operate, both at a corporate level AND in their distribution outlets.
Anyway… people are better served investing THIS kind of money in a series of great facials from a reputable salon or dermatologist and using medical-​grade products which proven science behind them. Don’t spend your money on snake oil with these people!

So. I’m pretty simple when it comes to skin products because my face is sensitive. With that being said, the organic products Infinite Beauty sells is something I’m glad I tried.
When I wandered into the store, I was just browsing the different products when I was approached by Eliya. We chatted a little bit and she asked me what my skin concerns were. After telling her that I didn’t like to venture out and try new skin products because my face is so sensitive, she suggested I try the organic facial cleanser toner to add to my routine. I’ll admit, I was a little skeptical. But when she used the toner on my arm just to show me how it worked, I saw a little dirt that it picked up and I was curious what it would pick up on my face so I decided to try it.
Needless to say, the toner does its job. It picks up whatever my cleanser doesn’t get. I am definitely satisfied with the product and I know where to go when I want to try something new. Thanks Eliya!

I checked out this place in palo alto to pick up a couple items. Really nice store, and the sales staff was there to answer any questions i had. I purchased 2 items… a facial cleanser and the other was a face lotion. I can say I like the products. My face feels clean when i use the foam facial cleanser. The lotion has kept my face nice a fresh! Im not having the dry skin i used to have. I would be interested in trying some other products!

You know those kiosks in the middle of the walkway at Valley Fair mall where they have these people who hard pressure you to buy their garbage? That is exactly what this store is, only it’s on University. This might be the beginning of the downfall of downtown Palo Alto if «shops» like this keep popping up.
Do yourself a favor and cross the street before approaching this store.

I was lured into the store by a good-​looking male staff. Instead of giving me the eye product sample mentioned outside the store, he put eye serum and cream under my right eye and proceeded to put exfoliating gel and moisturizing cream on my arm. As he rubbed the gel, copious amount of black gunk was produced, and he looked at me with his piercing eyes and said «you know what it is?»
Unfortunately to him, this type of cream/​gel was a hype in Japan, where I grew up, in the 70s. My mother bought a tube and all my extended family gathered on one evening and rubbed our faces and arms with it. Man, woman, old, and young (down to my 3-​year old sister) all scrubbed ourselves rigorously. So much eraser crumb-​like gunk came out from everyone. Wow! We are a dirty bunch! We decided to do it again. More gunk came out! We tried once again. More gunk. At this point, the excitement was gone, and since we were sure we did not have such an infinite supply of dead skin, the conclusion dawned on us that the gunk was the rolled up, dehydrated cream itself.
With this experience, I knew what «it» was with a confidence. The gel itself.
Unfortunately to him, the eye cream had no effect on me either, probably because I have very, very thick skin resulting in age-​unappropriate few lines there.
So I excused myself and was allowed to leave the store without buying anything. After I left the store, I rubbed under the eye where he had put the cream and it left oily white residue on my finger. The cream probably contained a lot of silicon and/​or zinc oxide that would fill out the lines making the area look smooth, much like new paint would old cracking finish. (As such, you can say the cream does its job.)
I must say It was an amusing experience to see the gimmicky, high-​pressure, mallstand-​like, extremely overpriced cosmetic brand from France made in Japan on University Avenue. Every woman with spare minutes in downtown Palo Alto should go there, enjoy a chat with their good looking staff, and waste their time so that this gem will vanish from Palo Alto as soon as possible.

Stopped in while strolling down University avenue. Received a sample of skin care and demonstration of their product. I didn’t plan to buy anything but between the good product and the nice staff I couldn’t help but pick up some product.
Very clean and trendy shop, stop in and check out their skin care line.