Walgreens

For people living in the area, Community Pharmacy is a lot like the drugstores of our childhood — since the staff knows each patron and are willing to do anything to be of help getting your prescriptions filled. Their Achilles heel is the automated Walgreen’s computer system that ³⁄₅ times doesn’t remind them to fill regular prescriptions or sends you text messages that prescriptions are (or aren’t) ready for pickup, and then the OPPOSITE is true when you walk in the door). The two regular pharmacists are ⁵⁄₅ guys in all aspects, it’s just a shame that they’re now working «supported» by a semi-​functional data system. Before they were bought out a few years ago, this place was without a doubt the best pharmacy that I’ve ever dealt with. Now it’s the same great in store service working with what feels like an old MS-​DOS operating system behind them. Unfortunately the screwed up refill system has gotten me so frustrated that I finally decided to take some of my prescriptions online with one of the faceless (and careless) corporate mega-​pharmacies that functions like clockwork, so long as YOU fit THEIR system and have no special needs.

Part of a national chain but you’d never know it. The Pharmacists and the Techs at this location take the time to get you to know you personally. They go the extra mile and treat you with compassion. It is a family atmosphere and I recommend that anyone who has regular prescription needs utilize this location. Walgreens is very fortunate to have Kevin, David and their entire team.

This review is long overdue. I have been a customer for the past 10 years and have watched as renovations and becoming a Walgreens store have evolved. The staff is amazing! I feel like Norm walking into Cheers, where everyone knows my name! My prescriptions are always on time and the staff have gone above and beyond to find the best price for my prescriptions. If I ever have a question, I know I can give the pharmacist a call wether it’s regarding my prescriptions or cough & cold at home. As my son would say, «5 stars! The best place ever!»

I can’t tell you how much I dislike the pharmacy at walgreens palm springs. The place is understaffed, it’s a ⁵⁰⁄₅₀ chance they have the medication you require and there is nothing personal between you and the chemist. Sad are the long gone days of the neighborhood pharmacy where the chemist knew you and your medical needs. This place runs you through like cattle. Is it always about the money?

When I came to PS this week, I discovered that I’d forgotten my medication. I went to this Walgreens to try to get a refill.
Another person was being helped when I got there. I saw the main pharmacist in back, who was busy working on another order. But when he saw me waiting, he came up front right away. When Blue Shield then refused to refill my prescription because they’d already filled it, he offered to call them and try to get a rep on the phone so he could explain my problem. He spent a lot of time on the phone, and finally found it impossible to get a rep. He was very apologetic.
The pharmacist didn’t have to do all of this for me, and my order wasn’t a big profit-​maker for his store. I really appreciated the excellent service. Cute little store!

Community RX used to be the go to place for great service if you needed medication management for a chronic illness. This was before Walgreen’s bought the place and swallowed up another local pharmacy. The place sucks now. The staff is full of drama, they don’t seem to be able to make the auto-​refill system work and they just don’t care. It’s really tiring to go into a business where the staff is at each others throat all the time.
A great alternative is Cienega Pharmacy in Los Angeles. They ship all over Southern California with next day delivery. They specialize in medication management for chronic illnesses. I live in Palm Springs but another friend here in the desert recommended Cienega… and with one phone call, everything was set up. They even covered my co-​pays and I had next day delivery to my door.