Rutledge David Audio & Video

David is highly knowledgable, quick and responsive. His installation guy is very good. They corrected problems caused by the company that installed my home theater system.

I can’t rave highly enough about the service and attention to detail of this company.
I highly recommend them for any of your audio needs. Forget about Best Buy because their prices are just as good and their service is so much more personal.
Will definitely use them again!

I would recommend this company in a heartbeat. The owner David is so knowledgeable on everything for home theater. On David’s recommendation he sold me on a Sony TV (KDL-​55W800B) The best TV I’ve ever purchased. He also had his technicians install the TV in my home. His techs totally knew what the were doing and very professional. I love sitting in my den watching this TV, thanks David.

I stopped by their store yesterday. I told David what problem I was having. He was so knowledgable in everything, at the time I was in the store he had his two installers follow me home and solved my problem.

Client:
«Can you come by next week and recommend new electronics, few more exterior speakers, possibly new remote, and give an estimate for system upgrade?»
Response from Owner:
«Having been to your home twice (once for my technician and once for me), I do not believe our products and services meet your needs.» David Rutledge.
Odd response we thought. And worth posting here.

Save your money!!! This guy is the worst. Sold me a Sony TV that was actually o.k. at a good price. But the guys who installed at $ 350.00 did a horrible job. When I spoke to David about it he said he would take it back and there would be no charge. Then a few hours later he called and said the installation was perfect and that if I didn’t pay him he was going to sue. Also, saying that there was nothing else to discuss and that he was going to sue me. Pathetic!!! There are so many reputable dealers and installers around for televisions you don’t need to waste your time and money with this joker. Bad news for sure.

DO NOT do business with this person. He sold me a Monster power center at a «discount» which turned out to be defective not even a week after I bought it and won’t honor the warranty. He’s rude and talks down to me as a customer and talks over me when I disagree and hangs up on me on the phone. I am going to have to ship this off to monster cable at MY EXPENSE to get it replaced when he could simply have given me another unit and warrant the defective one back to Monster. Do not buy from Rutledge… there are just as good «high-​end» products at places locally like Best Buy’s Magnolia center with better prices. I learned the hard way and will never ever do business with David Rutledge again!
Update:
Finally after almost 3 weeks I received my replacement Surge Suppressor shipped from Monster Products. This could all have been avoided and me greatly inconvenienced if Rutledge treated his customer better and warranted out the products he sells when it breaks down only a week after it was bought from him. Monster would have replaced it and it wouldn’t have cost him anything! Monster treated me fairly and even picked up the shipping cost… NO THANKS TO DAVID RUTLEDGE AUDIO & VIDEO! Theres several high end dealers in the valley… just look in the yellow pages and don’t do business with Rutledge !!
In fact I just heard from a reliable source that Best Buy will soon be opening a separate High End home theater center like their Magnolia Center only much bigger. It will be good to have such a business here in the valley where people like myself can get our needs met without the poor treatment.

I purchased my sub-​woofer here, along with some very high-​end speakers. David and I dicussed what I needed, wanted, and then he threw his $.02 in. Here was a guy, with all this knowledge, helping me set-​up my home theatre, telling me what he thought was good and bad. It was VERY worthwhile. This is not a home-​depot type of place (Read: Best Buy/​Magnolia), but rather, a place where you can go for only the best-​equipment, and only the best knowledge. I am extremely happy with my purchase, and by the way, I made this purchase about 20 years ago and STILL have my equipment. This is what they sell — the stuff that lasts… Thanks, David. I have always appreciated your comments and opinions.

David Ruledge Audio Video is a bit of a throwback to a time where the shopkeeper worked the desk and told you his opinion, for good or for bad. It’s a high end place. Not the place you go buy your 32″ Vizio. And David has no qualms about telling you this. But he means well, and cares about the customer getting the best quality for his money
He’ll also tell you lots of great stories!