Residence Inn Palm Desert

I have been at this location 2 different times for a total of 8 days. Great place very clean grounds lots of amenities and great breakfast. This is really 5 star hotel when you look closely. The rooms are a mini apartment clean and updated. Security is very good you feel safe and can enjoy your walks at night. Highly recommend this hotel with a very helpful front desk.

We came in for a lacrosse tournament and I was impressed by the service and the rooms.

Our group of 5 stayed in one of their two bedroom suites. It was comfortable and spacious. We enjoyed the whirlpool tub. The outdoor pool was heated and was lovely to soak up some December sunshine. The continental breakfast was outstanding and in the evening M — W they have evening «social hour» it was a full spread of grilled hamburgers, salad, and beer. Overall stay was comfortable and just what we were expecting. Only thing needing attention seemed to be the cushions on the lounge furniture. We would stay again.

We received a nice room and good breakfast. Everything was nice and clean. They have a nice fire pit which was great for the cold night. I don’t mind staying here again!

I have been staying at this place every year for over 5 years and liked it but this year was without a doubt the last time. They have switched to some kind of centralized management system where they have no one at the desk who actually has any back ground in hotel management. Instead they have a bunch of high school dropouts and dull normals that they have hired to do check ins instead of people with schooling in hotel management so if you have a problem they have to call central control for permission or instructions on what to do. The people who run the day to day operations of this place seem like former ⁷⁄₁₁ employees. The first room they put us in had a broken air conditioning system, and none of the other rooms where clean so we had to wait three hours for a clean room to come available, we left for three hours and when we returned there was a 10 ton moving truck parked across 8 parking stalls one of the stalls was ours and all the other stalls where full, So i talk to the person at the desk and they said its ok you can park at the front of the building to which i said the truck should park at the front of the building, the desk clerk told me they don’t know the guest owns truck so a gave them the license plate number and they said we don’t take down peoples plate number on check in so sorry. so i lugged all of my disabled wife’s and my luggage ¼ of a mile to are hotel room.nice. No one cares at this place and its not really there fault they don’t know better there stupid, you get what you pay for, unfortunately residence inn charges like they have proper management and we suffer, you cant pay some one 10 or 15 dollars per hour and expect to get someone with half a brain. I have more story’s like this a lot more but you get the idea. I will be staying some where else next time.

Booked a night at this hotel back in June for my boyfriend and his two boys. We booked the two bedroom, which was amazing! Spacious and even came with a balcony. I felt like the rooms were very private and clean although the pool was a bit small. The breakfast was your typical Marriott breakfast. For the price, this stay was great! Thank you Marriott! You never disappoint :)

Checked in at 11 PM and got up at 7 AM and my car was broken into.
They have no security but not something I expected here.

Rooms need serious updating. Large fridge, but only a two burner cooktop and a microwave. Housekeeping often forgets something and you have to call back for it. The breakfast offering is good, but highly repetitive. I’ve been to other RIs, and they at least did something other than scrambled eggs every day. Eggs Benedict, burritos, etc. The evening socials are nice, but again repetitive… chicken soft tacos and hot dogs. The location isn’t too close to any restaurants so if you want something for dinner you need to drive a few miles to get there. But it is close to the highway.

We stayed here Saturday and Sunday nights in early August. We had a 3 yr old toddler with us. We used 50,000 Marriott points. We weren’t expecting much but we were pleasantly surprised. The room was larger than expected. It also included a full sized fridge, microwave, dishes, dishwasher, 2 burner cooktop but no oven. Nice sized LCD TV that swivels for bedroom, or living room. Sofa had a sleeper for our toddler. The Residence Inn offers FREE daily breakfast. And not just continental. Not great food, but good enough for FREE. Coffee was delicious. Waffle maker with all the trimmings.
Our room did not have a view, but it was not important. We did not use the pool… way too hot to be outdoors.
We would definitely stay here again. It was perfect for what we needed… we just won’t be staying in August.

It was a birthday surprise for me to go on this trip. and must i say it was pouring when we got there and i was told by the receptionist that there is a pool view, lake view, and garage. which lake view was requested and when we got there there is no such thing as late view. The pool is small and in the pictures it looks big. nothing that was requested was accommodated and the A/​C didnt work. The room looks nice and is clean but detail needs to be done. the worst part is that when we left we got charged for calls made out of the room. I did call my cell to retrieve my messages however was unable to do so, but got charged $ 20 dollars for it when i live 20 miles away

Very friendly staff! We checked into our room and were pleasantly surprised by the level of quality and cleanliness! Despite the heat, the room remained very cool and comfortable. Both bed and breakfast were outstanding. Thank you Marriott!

The staff is Friendly and breakfast is great but the pool is TERRIBLE. We went swimming for 20 minutes and my kids were crying because their eyes hurt. The ph was obviously off but they said no. The deck needs to be cleaned. It is disgusting! We told them several times and they didn’t do anything about it. The room had a beautiful view. We usually go to palm desert 1 – 3 weeks a year. Our last experience at the residence inn was average but we thought we would give it another shot. We have another trip planned and are seriously considering changing hotels. We are looking now to change travel plans.

Rooms are in excellent condition. Kitchen is perfectly organized. Very clean bathroom. Bed… Marriot standard 100%.
Hospitality from the front desk rep was off the charts good!
Requested a room with a balcony facing the sunset, request honored happily!
Enjoyed my first Californian Sunset from my private balcony, overlooking the golf course.

Great location. Close to shopping and the freeway. The rooms were large and clean. We had a balcony room with a beautiful view of the mountains. Large pool with 3 hot tubs and a fire pit to sit around at night. Also has a big laundry room and a gym (small with minimal equipment).

I was very impressed with our hotel room! It looked as if it were newly decorated and we also had a balcony overlooking the golf course. The front desk was very courteous. I can’t speak for the other amenities (pool, breakfast) because we didn’t have time to see or use them.
Back to the room… bathroom and shower were very nice. Bed was incredibly comfortable. Loved the sofa and living room area. We didn’t use the kitchen, but that was also clean.
I would definitely stay here again!

The rooms are nice but the bed just had a really nasty smell like armpit, i couldnt figure out if it was the pillows or idk it wasnt pleasant though. I also found a bug on the restroom towels… it looked like a fat tick

We had such a great experience staying t the Residence Inn. Brought my dog and had a room right off the dog run area. So convenient and worked out great. Room was clean and so comfortable. I would of enjoyed an extended stay and my only complaint is our stay was too short.

I came in for Christmas eve and utilized a free night stay certificate. i was pleased the receptionest hooked me up and checked me in at noon. The remodeled room room overlooked the Desert Willow golf course.
This Residence Inn offers complimentary happy hour from 5 00 to 630 pm weekdays which includes beer, wine, cheese, crackers and cold veggies & dip. The breakfast buffet daily includes waffles, scrambled eggs, corn beef hash, ham, fruits, yogurts, various bread options and juices.
Overall a good experience and I would surely return here again.

The hubs & I came here for a quick adults only vacation with another couple. I gotta say — this is probably the best hotel I’ve stayed at in the Palm Springs area. I absolutely love that this is an all suite property. The suites are spacious and have just about every amenity one would need, regardless of the duration of your stay. The suite was clean and I loved the modern furnishing. The bed was SOOO comfortable as were the pillows. I loved how we had about 6 pillows for the 2 of us. They must know us cuz we’re huge pillow hogs! The bathroom was clean and roomy. I really appreciated the mirrors on the closet doors — helps when you’re getting dressed.
Check-​in was a breeze. We asked for rooms close together and near the pool — Candy had no problem accommodating our request — she put us right next to each other. We were directly in front of the pool. Love that we had a patio (2^nd floor suites have a balcony) with direct access to the pool. We would walk out the patio door and in less than 10 steps were at the pool. Cannot beat that. Of course, we were at the pool more than our suite!
Additionally, you get an extensive breakfast every morning. It’s not your typical continental breakfast — I’m talking fresh waffles, biscuits & gravy, fresh eggs, sausage links & patties, 4 different kinds of cereal, 4 kinds of juice, pastries, etc. That’s a SPREAD and it’s included! The lobby where breakfast is served has plenty of seating and a double sided fireplace — perfect for evening gatherings. There is large TV in that area, so the guys can watch football.
My ONLY issue is the sketchy Wi-​Fi access. Yes, it’s free, which it should be; however, it was very inconsistent. Because it’s free, both the public & guests can access it and as a result, it was difficult to connect and to stay connected and when connected, it was slow. I ended up shutting off my Wi-​Fi and going back to 3G on my iPhone just to do basic things. That was disappointing but not enough to stop me from returning.
Overall, 5 stars, for sure. We will absolutely be back!

This was my first time here, and I love it! I booked this place a year ago knowing that I’d be needing it for Coachella. It’s about 10 miles from the festival. They serve complimentary breakfast every morning, which won me right over. Monday-​Friday breakfast is served 6:30−9am and Saturday-​Sunday breakfast is served 7am-​10am. The breakfast is amazing! There’s scrambled eggs, potatoes, turkey bacon, biscuits & gravy, yogurt, four different kinds of cereal, milk, coffee, apple juice, orange juice, and you can make your own waffle. Every day is different, so you won’t get tired of it. I HIGHLY recommend this place, with or without Coachella!
The rooms are spacious and there’s a small patio/​balcony as well. The workers are all really nice and attentive. Great place!