Terrible, that’s the word. We were on a family vacation to California and got a screw in our tire along the way. We looked up the nearest tire shops and found this place. It was a little off course but we went anyway. When we got there the guy behind the counter looks out at the car and says«those are specialty rims, I cannot repair the tire» REALLY? I believe the name is ALL performance tires, isn’t it? And what does rims have to do with removing a screw from the tire? It was very apparent he just was lazy that saturday morning and didn’t want to help. This place obviously doesn’t go the extra mile in work nor customer service. We took it to America’s Tire Store instead, who were wonderful!