Trojan Storage

Luis was exceptional at helping me find the right storage unit. He was very professional and easy to work with. The facilities here at Trojan are the nicest I’ve seen for a storage facility. I recommend the floor level units. For the small difference in cash, you get a taller ceiling for more storage.

Rented a storage room for almost a year here. The staff was very pleasant and accommodating. The space was clean and in good repair. While I didn’t opt for a specifically climate controlled room (though they were available), the standard interior rooms appear to be dry and never too hot or too cold. I would recommend using Trojan Storage if someone has storage needs in the area.

Trojan storage is a great storage facility. They hire responsible and courteous employees. They are always willing to help you out with any questions you may have about their services. Call and speak to Luis personally on the phone and he will help you with anything that you need. The facility is extra clean and if needed it’s also air-​conditioned. I just can’t say enough good things about this storage facility.

If I could give them no stars I would! I purchased a lease for a storage unit after researching them online through Unilocal and their website. Throughout all my research and when I went through signing all the paperwork there was not ONE mention of required renters insurance. They did NOT require any renters insurance when I signed the papers. Then, several months into my contract, I received a letter from Trojan that I would be automatically enrolled in their insurance policy by the next month and that it was a requirement or to give proof of other renters/​home insurance coverage!!! Not to mention the insurance they wanted to automatically enrolled me in was NOT competitively priced! This made me feel manipulated, lied to, and unjustly treated by the company! If they didn’t require and make it known or even mention it at time of signing then they should have waited until the renewal to implement the new requirement!!! They were dishonest, low, sneaky, and mistreated their customer!

We are currently selling our condo and needed a place to store extra things while we show it to potential buyers. A major draw for getting a storage unit here versus other places was having the use of a moving truck included in the rent. I felt it was a great bonus to be able to use a moving truck and pay only mileage.
Unfortunately, the weekend I needed it, they did not have one available at the Oxnard location, but were very helpful and offered a truck in Ventura. It was my fault for not calling ahead, and on a weekend no less, but I really felt that they did everything they could to accommodate me. I ended up renting a truck myself because I needed it for a longer period of time than they were able to provide, but again, it was my own fault.
When we walked into the office, we were greeted and offered coffee, water, etc. from their snack area. Luis was a great help, as we had never had to rent a storage unit before. He gave us a great deal on our unit and our cylinder lock, walked us through the facility, and explained anything that was unclear to us in detail. As we toured the facility, he greeted other people by name, something I found very impressive, and took it as a sign of great customer service.
Our storage unit was very clean when we opened it, and was a really good size for the price we paid. Other places had quoted much higher prices, even for their «online specials», and did not offer the use of a moving truck. (Trojan Storage also offers free use of furniture dollies during office hours.)
I think Trojan Storage is a great value, and I’m very happy I made the choice to come here instead of somewhere else.

Went in yesterday with my Mother in law and Luis* was SUPER helpful with her and gave her great deals! He was patient with her and made sure we had the right deals for her! Glad we came here!

I’ve had a unit here for approximately two years and if my work contract weren’t ending, I would have no reason to leave. The facility is clean, safe, and the staff is always helpful and friendly. If I ever need a unit in the future, I will definitely return.

Found this place just by driving by. It’s right off of Rose Ave. Clean and cheap. Nice employees. Got a great deal on a 10×10 unit.

I didn’t have a lot to store but wanted to make sure my things would be safe.
The assistant manager, Michael, find me the perfect little set up. Not only did he ensure me that I had an alarm inside my storage and excellent security around the facility, but he made me feel welcome and warm with his presence. He was happy for me to be there and proud of the facility. That made my decision easy and I’ve had pleasant customer service ever since. I would recommend this storage facility to anyone!

I can not say enough GREAT things about Trojan Storage and their staff. I’ve had a storage unit there since 2005 and it’s never been better. I absolutely love Wayne and Grace. They are so sweet and helpful and run the business so smooth and efficiently. Without them, Trojan storage would NOT be the same. I would highly recommend Trojan Storage to anyone!!!

I have had a storage locker at what is now «Trojan Storage». I have been a client since July, 2006. I have been through, I believe no less than 3 prior managements in almost 6 yrs.!! Now it is under new ownership, thank God! The current management team has been, in my experience and opinion, the absolute BEST SINCE 2006!!! Wayne and Grace have the utmost respect and concern for their tenants, which I choose to call them my friends because of their personable attention!!! I have since moved to San Diego, yet continue to keep my unit in Oxnard for one very crucial point, THEY TREAT ME LIKE FAMILY!!! I can assure you that if they go, I go, plain & simple! I thank you for the opportunity to give feedback that I believe is GREATLY DESERVED!!! Cordially, a NOW FINALLY HAPPY customer, Tamara Holgate.