StorQuest Self Storage

This place is fantastic! The office staff are friendly, welcoming, and an amazing group of hard working, customer service pleasing personnel. They did everything right. From start to finish, they helped in every way possible. If someone asks me I will definitely refer them to this place. Maggie the manager took great care of me and my family. Also her and Andreas Spanish is super fantastic! My first language is Spanish and it made me feel so comfortable to be able to speak in Spanish or in English to the office staff. You can really tell they strive to take care of their customers while at the same time being safe and reliable. If I ever need a storage unit again, I will rent from them.

I rented for a short period of time and was treated very well by the on site manager Magnolia Aguilar
Thanks for the help!
See you next time I need storage needs

I will just stick with facts because I can’t get through this without saying mean things otherwise. Our first unit was a 10×20 located outside. For about a year we had little problems besides the obviously homeless people who vacate the place and may very well live in units at the facility. One day we went to our unit and there was a motor home parked/​broken down in front of our unit. The owner of the motor home had stuff spread out all over the alley blocking our unit. He would skateboard through the facility with a beer in his hand. For three days we talked to the site manager and were told they were taking care of it, but the motor home and all the junk remained. I had to call the police and tell the site manager that I was meeting the police there and that the police would be having the vehicle towed before they actually forced the man who had lived in front of my unit to leave. As a resolution, the regional manager comped our rent for two months (which was nice) and allowed us to move inside where our unit was broken into two months later and most of my worldly possessions were stolen. It wasn’t the best experience.

$ 1 for first month doesn’t happen. Was paying sky high rate for a very little space and got hit with an increase after 5 months, and apparently every 9 months after that I could expect an increase. I have never used a storage space before and told the lady that when I got it and asked if there was anything I needed to know of course that wasn’t mentioned. When I got the letter about the increase I called to find out why and the level of customer service was non existant I got the text book answer no empathy at all. I work in a field where we have to increase rents as well and I understand they are difficult conversations to have but it is part of your job and you should have way to make your customers still feel valued. I will be vacating my unit before the end of the month.

This StorQuest is wonderful. The staff is exceptional, Maggie and Dahlia have a great attitude, and are always helpful. The facility is kept immaculate.
I wish I could say the same for the StorQuest on 5^th st., but I can’t. This place is filthy. I am constantly picking up garbage around my space. More to follow after I move out of there.

Just signed up for a storage unit, Maggie was very polite and had very good customer rapport. I whole heartedly recommend doing business at this particular location. Thank you Maggie for being very polite

Oh this place is a Beauty! Ive been to several storage places and this place is just perfect. I was driving by and noticed the sign, they have such great deals. So i stop in to check it out and they took me in and help me every strp of the way like if i was a good friend of theres. The buildings are very clean.