Binny’s Beverage Depot

You better know EXACTLY what you want when you come to this Binny’s, because some of the staff is completely useless and unhelpful. If you have the nerve to bother them, be ready to leave empty handed. I received the best assistance from the Binny’s in Hyde Park and Niles. Forget this location… in Orland Park.

They always have the best California red wine selection, at the best prices.
We drive from Crown point In to pick some of our favorites.

Binnys is good for anything hard to find or unique. Prices are just so so, employees are rather unfriendly. But when I want my Lone Star beer and tequila in a shot gun bottle I will go there. When i want a case of Light the corner liquor store fits the bill.

Binnys sort of let me down today they didn’t have the stout I was looking for and the cigar room was locked.

This review was updated on 10÷20÷14 — please see notes at the end of the review.
What has happened to this store? I have been ordering ½ barrels from this location regularly over the past four years and have not had a problem. Within the past month they cannot get stock on my regular beer. That’s fine, but CALL ME as you promised if you are out of stock instead of me calling you and finding out on the day I’m supposed to pick it up that the order never came in. I understand that there can be supply issues and this is where you proactively communicating to your customer makes the difference between me continuing to do business with you or going to your competitor.
I cannot work with a vendor who has poor communication skills. Get it together!
UPDATE — 10÷20÷14 — The customer service manager assisted me at the store. While I was not able to get the ½ I wanted, they gave me a discount on a higher-​end barrel they had in stock. That helped.
However, it bears noting that she was not given the whole story from her staff about what happened and luckily I had names, dates I called and a true recounting of the events. She did not argue with me and worked to make the best of the situation.
I will buy from them again, but know to ask to speak to the manager for my orders to ensure that I receive proper service.

I hated Binny’s until about 2 weeks ago. I almost believe that they are working on their customer service. The store is organized well and the prices seem low to me. I will say if the website shows something in stock I would still call. I’ve driven over a few times to only be disappointed. This last time they did a special order for me and made up for it. If you can’t find what you are looking for just ask. They may be able to help. I’ll be back now.

LOVE Binny’s!!! Great selection of wine (and other alcohol as well.) The employees are very friendly and knowledgeable and very eager to help. Nothing puts a smile on my face like walking into Binny’s after a rough day at work!

Great selection of beer, whiskeys, and wines. The rum and vodka selection is a little lacking, but that’s okay by me since I don’t drink it that often. There are several good tequilas available here but they run a little pricey. Most of the staff members are very knowledgable and friendly. I believe it is extremely important for a liquor store to have staff that actually know their product and Binny’s does a pretty good job making sure that the staff in each department really knows the product on the shelves.
In the future I would love to see some women on staff working the aisles. There is a glass ceiling that stops at the cash register according to some women I have spoken to on staff. I am sure there are plenty of women that come in that would much rather ask a female staff member for her opinion on what to purchase. Regardless, still a great shopping experience.

Binny’s has a great humidor. Nothing I’ve ever had from this place has been stale. Great selection of cigars. Try the Drew Estate Java!
The liquor selections is also outstanding. My husband and I always pick up Father’s Day and birthday gifts here for the guys in our lives. They have unique beers and good gift sets. Give it a shot! And by the way ladies… it’s next door to Marshall’s!

Now I am only giving them two stars based purely off of there customer service. The entrance way is not too far from the registers and when I walked in, I didn’t receive a hi or nothing. There were workers just standing there talking to each other too and they looked dead at me and went back to talking. I was in the store for about thirty minutes and not once did someone offer assistance or any acknowledgement. I know some customers don’t like being bothered but darn it at least say hi to me. The Naperville location is always ready to greet you and offer assistance or recommendations. Anyway as I made my to the registers to check out, that was the only time I was greeted with a hi.
But I will say this. Binnys twitter marketing team rocks! I checked in from my account and they contacted me off of twitter and held a decent conversation with me. That’s what I am talking about!!! That’s how you show your customers that you appreciate their business!!! They surprised me because its the last thing I would have ever expected. All I can say is work on your customer service Benny and I will be a happy customer

Great prices, selection, and customer service! Plenty of friendly and personable help on the floor making sure you find what you need and answering questions. They even offered to help me out to my car! Only regret is there is not a Binny’s in my area! Kudos to The Orland Park store for going up and above in customer service!

Love Binny’s. Great selection of beer, very knowledgeable and friendly staff. Never disappointed…

This place is great! My 1 stop shop for buying all kinds of liquor for my parties. Great selection for wine and beer. Staff is helpful too. Definitely continue to shop there.

They have a great selection of wines. Some of them high end wines. The staff is smart. You tell them what you are looking for and they will lead you down the right path. They have prices that are rock solid. They have many craft brews and offer Three Floyds behind the counter when in stock. FREE SAMPLES ON THE WEEKENDS. Plenty of updates via email as well.

They have everything! I especially like the create a custom 6 pack, (by the beer coolers) Prices are good, be sure to sign up for the Binny’s card for good discounts.

I avoided Binny’s for a long time favoring Kenwood in Oak Lawn and other locally owned liquor stores. Then I visited the Binny’s in Skokie. I was so impressed with that location that I felt compelled to visit the newer, more modern looking Orland location.
And I was once again über impressed by Binny’s. The selection of craft beer (as well as wine and liquor though I’ve yet to even venture into those sections) is just… unparalleled. Seriously. Aisles and aisles of delicous craft beer goodness. I managed to snag a Southern Tier Crème Brulee Stout which I’d been determined to find after tasting it at Chuck’s Fest.
The staff is friendly, knowledgable, and awesome.
I’ll be back for sure.

Well organized and it is a friendly environment. The staff members are there to help you and are more than happy to teach you about different types of liquor that they have in stock.
There was a section that was dedicated for Asian liquors. I thought that was cool… SOJU!

They have a big selection of liquor as well as single ale’s and ciders. The sale prices can’t be beat and the associates are very helpful. I do not come here that often because their regular prices are not that great.

Attended a Spanish Wine Seminar there last night, cost $ 5. The speaker was fabulous. We tasted 10 wines, watched a slide show of the actual vinyards where these wines came from. Great time — lots of fun — wonderful wine. I highly recommend!

Unique beers from around the world, wonderful wine, cigars, cheese. This place is a one stop shop for everything needed for a party. Although I like to support the local stores instead of the chains, however this place has such a variety of alcohol — it can’t be beat!
Sign up for the free Binny’s card and save money each time you shop!