Custom Comfort Mattress

Do not buy from these guys they treat their employees like trash. They adjust old beds with urine and blood on tables that new beds are built on. Everything they say is a lie. They use the cheapest materials on the market and charge you an arm and a leg.

Who can say they bought a bed on their lunch break?! I can. What a great experience. Thought it was going to be tough like buying a car but boy was I wrong.
Jackie kindly greeted us at the door and welcomed us in with all our questions. All questions were answered and we were happily finding the bed of our dreams.
The 2 inch removable topper felt nice but once I laid on the 3 inch I said «I feel like I’m in heaven or the Ritz Carlton.» SOLD Our new bed is being custom made to our requests and ready to be delivered on Saturday.
I would recommend Custom Comfort to anyone that wants a quality mattress for a quality nights sleep. The quality of your bed is very important since you spend ¹⁄₃ of your life in it.
This location is easy to find with a parking spot up front. Friendly and helpful staff. Jackie answered all of our questions with quality answers as well as how and what the beds are made of. She offered us cold water and chocolate. Quick check out.
The Solkamans are now Custom Comfort customers for life.

Rude salesman and terrible customer service.
I ended up buying the bed from Brea location. I will never return to this location.

great service. No high pressure sales. Awesome mattress. Got the retreat with the 3.1 pillow top. Great delivery team. Thank you Jackie for a great experience.

WOW! Outstanding customer service and great value of mattress. Michael R. was extremely friendly and patient with us as we asked many questions. He is also very informative and knowledgeable about products, sleep comfort and mattresses. We choose the Inspire 150 Pure Talalay mattress with their proprietary cushion top. Everything is custom made and built for your specific needs. The mattress is very comfortable and worth the price which some may balk at. However, the old adage of «you get what you pay for» hold true when it comes to mattress shopping. We originally started our search for a new mattress back in April 2015 and tested the comfort of many manufactures. We ordered a pure latex mattress online at a relatively low price and had to immediately return. It was not comfortable at all. Finally we decided to once again check out Custom Comfort and decided it is the value. I highly recommend Custom Comfort Mattress for their business integrity, knowledge, and craftsmanship. Everyone there is so helpful and friendly. They do not receive commission so there is never any pushing of products. Only suggestions based on the info you give them.

Today we took delivery of our new Renew 3.0 mattress. Boy oh boy, are we excited?!! George, our salesman, was very friendly and patient with us. He took his time and asked the right questions, making sure the mattress met our needs.

Awesome experience with Jackie, Sean and Charles! Grateful for their patience and welcoming to our little kids. They made the mattress shopping experience simple and non pushy. Highly recommend.

The mattress I have from Custom Comfort is AMAZING. It is so comfortable and is great quality. The people at Custom Comfort were very friendly, and were able to help me through all my decisions. You cannot beat the quality of these mattresses and the customer service this company provides. Thank you Custom Comfort !

This place is awesome! Jackie and Ed were so wonderful and helpful. The pricing is in alignment with the quality you get. Yes they don’t have $ 500 mattresses like IKEA, but if you’re looking for quality mattresses that will last, then this is the place. We walked in and right away Jackie helped us by asking what we were looking for. We tried out their different levels and she didn’t steer us in one specific direction but explained to us the difference of each mattresses. We started out with laying on the lower end and thought it was pretty comfortable. But the. I wanted to try the Retreat level and fell in love with how it felt. So we went with Retreat 101 with a topper. It’s being delivered tomorrow morning! Pricing all in with delivery, was very reasonable! Would definitely recommend.

George was simply the best. I brought my 15 year old son in for a real bed. I left it up to him to do the shopping and the salesman, George, was very helpful. Delivery was as expected. Product was very comfy.
This is our second purchase here in 8 years. I’m very satisfied with the family operation. Big enough to earn my business and small enough to care about consumers. :-)

I worked for Custom Comfort Mattress for a number of years and I can tell you that they truly do make a great mattress!
They really do strive to make the shopping experience as pleasant as possible.
I recently needed to get some mattress bags so I called ahead. Sure enough, they had them ready for me when I got there.
I have referred many friends and family members to Custom Comfort over the years because I know they will be treated right and not up-​sold.
Also, the delivery guys are great. They are honest guys with a great work ethic.
My wife and I have been on the same latex mattress since 2005 and It is still in great shape.
This is definitely the place to go for a new mattress. They also have accessories like pillows, sheets and stuff like that.
By the way, this is not an «ad», just being straight-​up about a good company.

There are lots of places to buy a mattress, LOTS. But if you want old fashioned quality mixed with modern technology and less chemicals go see Ed at Custom Comfort.

I am very happy with the comfort and quality of my new mattress. George and his crew did great job of helping us select the perfect mattress. I would recommend Custom Comfort Mattress Co to everyone.
Patrick D

I recently had another amazing experience with Custom Comfort. It’s not often I write reviews on Unilocal but these guys never stop going out of their way for you.
When I bought my mattress from Faris almost a year ago, through our conversation, he learned that I use a wedge pillow to sleep every night due to acid reflux issues. He mentioned that they build custom wedges among other pillows for pretty much any need. Having spent a fair amount on my ‘great’ wedge (from that one large online retailer I’m sure you’ve heard of.) only a few months earlier, I decided to stick with what I had.
Well about six months later, I found my ‘great’ wedge had been shrinking in height and had to put pillows underneath it to maintain the elevation my torso needed to prevent my reflux. As a result, my sleeping surface became lumpier and less supportive, worsening my back issues and not helping my reflux. Alas, I finally came to Faris with my needs and desired measurements. I was sure the cost of something custom made to my measurements, custom materials, and specifications would be exponentially more than even the higher end wedges I had come across in my shopping in years past. However, they were very reasonable!
With those specifications, Tony Olivares, their plant manager, went about manufacturing me a perfect wedge exactly as I described to Faris. The turnaround time was crazy fast. The quality was considerably higher than that of the ‘good’ wedge I had bought online after much research — I was blown away! They even wrapped it in this awesome bamboo fabric that stays really cool all night. Love it!

I woke up with the worst backache, sleeping on a 7 year old bed. Cranky as I was, my husband and I pulled into the Orange store, we were greeted immediately by George who nice and cheerful. After introductions and some of my complaining we went straight to the beds. Every single one he showed us was tailored to what we wanted. He listened, he actually listened !! This was fantastic seeing as though other mattress stores will lead you to the beds they want to sell… not what you want. After 1.5 hours of laying on the most comfortable beds, we made our decision. I was so happy because after lying on the beds my back was actually adjusting and feeling better. Awesome customer service, quality beds and a fantastic salesman (George).oh did I mention free delivery the same day? Great place. No need to go elsewhere, don’t bother. These people take care of you. I’m a Happy customer!

Wow. The mattresses here are amazing. Blow everything else I’ve lied on in a showroom out of the water. I was about to buy one of the mattresses (the Renew 300) on the spot, but then I asked for the price. $ 3600 for a king mattress. I thought our budget was pretty good at $ 1500-​$ 2000, but it won’t even touch these mattresses.
Their sales people don’t work on commission, which is kind of cool in some respects, but actually I don’t care for that structure. It doesn’t give incentive for them to make a deal or earn your business. You just walk right out of the door, even if you would have been willing to pay $ 2000 for the same mattress, which is probably fair market price anyway.
I’m bummed because I fell in love with a mattress I can’t afford, but if you have the money, you really can’t beat the quality.

The only mattress store that I trust is Custom Comfort. There are no gimmicks or pressure — just a knowledgable salesperson that matches you up with a product that fits your requirements and your budget. The factor is nearby, so you know you’re buying a quality product, made in the USA, by people who care about their product.
We’ve bought several from them through the years, and have always felt like we made the right purchase at the right price. Plus, they can make custom sizes for you at reasonable prices — try doing that at any other store.

Fabulous service I was not a bit disappointed. Faris was very knowledgable, super helpful, and friendly. Our chiropractor along with the Unilocal reviews brought us to this specific location and we bought a fabulous bed. Everyone in the office made you feel like you had been friends for years. Hung out talking even after our purchase was completed.
Thank you ALL for an amazing customer service experience.

My family continues to be a great fan of this family-​owned company. Great products, outstanding staff both in the store and delivering. Any problems are dealt with quickly and professionally. Two friends have just bought beds there on our recommendation and they also are extremely happy with the beds and service.
The most outstanding part of this company is how their staff is so well trained and treated. Very unusual in this day and age. In the 15 years we have been dealing with the company, every employee we have questioned has responded about what a great place it is to work. Very refreshing.

Custom Comfort was recommended to me by my best friend and her boyfriend (who have purchased around 3 – 4 mattresses here total and they keep coming back). My mattress was a good 8 or 9 years old, was a pillow top and slumping in the center. I couldn’t flip it either! I was having lower to mid back issues and wanted a firmer mattress. I’m so happy I shopped at custom– the manager went through my options with me and I ended up with the revive 200 which I’m really happy with. Make sure to check in on Unilocal for $ 100 off! Delivery was same day, around 5pm.
The only part of the experience I did not like was that I had purchased a mattress cover which didn’t come until a good month later– and I had to call to find out what happened. I received it on my doorstep 2 days later and I can’t help but think they didn’t place the order at all. I didn’t complain further because they already sold it to me half off.
Overall, I highly recommend