Horrible! If I could give no stars I would! If the staff isn’t annoyingly badgering you m, they ignore you all together! Employee # 0004 is rude! After spending $ 200 she didn’t bother saying thank you or have a nice day. Just picked up the bag and handed it to me! Furthermore they are always out of stock! Often they only have a few colors of a product. Big waste of time going there!
Samneang S.
Tu valoración: 1 Tacoma, WA
sales clerk were very rude. werent welcoming, came back the second time, for the kat von dee wish blush because they ran out at the other sephora but she was rolling her eyes, shaking her head at me.
Melissa T.
Tu valoración: 1 Olympia, WA
I love Sephora! But I will not return to the this particular one. Very rude staff! They greet only certain people that walk in. I understand it’s one to thing to be busy and not realize but it’s another when you are not acknowledged as a customer. I had a question about a particular product and I had to wait in line just to ask.
Bree H.
Tu valoración: 3 Shelton, WA
Service here is always great. The gals know a ton about the products and are always willing to help. At the risk of sounding like I’m 70(I’m not, I swear!), the music in here is way too loud. It’s hard to talk to anyone who works here because it’s hard to hear. I realize that they want to separate themselves from the actual JC Penny store that they are in the middle of, but dang. It annoys me every time because it’s so unnecessary.
Kennly A.
Tu valoración: 5 Olympia, WA
This Sephora has by far the best customer service of the Sephoras I’ve been to in Washington. The sales associates are nice, can actually personally recommend items, and are always willing to give samples to you. They also tell you about any upcoming events they have and schedule the appointment for you. The only thing is, I wish they had more products!
Paige M.
Tu valoración: 5 Yelm, WA
I came here for much needed advice for my wedding. I am doing my own make-up on my wedding day and the thought has me shaking. Jennifer showed me around to a few products and then gave me a demonstration. And it was FANTASTIC!!! She put me entirely at ease and I must say I looked GREAT! I’m so happy I stopped into their store and will be going to them from now on! Thank you Jennifer!
Yuri S.
Tu valoración: 5 Olympia, WA
This store continues to be very dangerous to my bank account. OPI makes a line specifically for Sephora. You can try on any of the colors(of most of their nail polishes). If you find one you really like, make sure to buy two, since once they are gone they are gone. You can try on pretty much any make up, and they have a great return policy. They are definitely pricey, but for the quality and the return policy I think they are worth it. Some of the ladies are more knowledgeable than others. You can order anything from and have it delivered to the store for free.