Hilton Garden Inn

Great hotel, clean rooms and easy access to dining options and the airport. The staff is great And willing to help you with whatever you need.

This is a nice hotel located less than ten minutes from the airport. There is a restaurant and full bar inside that stays open till ten if you don’t want to venture out beyond the front doors. Otherwise there’s plenty of restaurants within walking distance. The rooms are spacious with plenty of room for two people. The double rooms have two queen size beds in them with a desk and small sitting area. The bathrooms are a bit small but not horribly tight. The staff was incredibly helpful and friendly. I would definitely stay here again if in the area.

Not bad at all. It was clean, and the front desk was friendly. They do not offer free breakfast.

Room was clean and ready. Hotel overall is nice and I feel the price was really good for what I got. The front desk girl did the basics and nothing more. She seemed like all she would do is provide average customer service. The evening cookies were hard as rocks and tasted nasty. If the front desk reception would have been better I’d given them 4 stars.

This HGI, is okay, not great. I wouldn’t choose to stay for more than one night and even with that I think that there are better options not too far.
It is clean and the staff is friendly, but you can tell that it’s an older property with moderate updates. Thin walls, noisy AC unit.

Very comfortable and clean room. Great staff that were very helpful and a solid dinner. Laundry facilities were also spotless and the pool was well needed at this point on the book tour. Would come back here in an instant.

Not impressed. The TV reception is junk, as it the channel navigation setup. My shower head is broken and won’t stay in place. I’m charged the same rate for a handicap double as my coworkers who have kings. The breakfast is $ 10! We had rooms for 2 weeks but we’re changing hotels after this week is over

Disclaimer: My 5 stars are for Nancy only and the customer service that she provided when I called into the hotel and when I actually arrived.
I made a reservation for the 20^th, but I was delayed and didn’t arrive until the 21^st (today). I was afraid that nothing would be done, so I tried to get another room and had a HORRIFIC experience (Read my other hotel review from today), one that I didn’t share with Nancy.
Even though Nancy knew nothing of my stressful situation that had just happened, she was very kind and empathetic. She went above and beyond for me and I say this because I know that she DIDN’T HAVE TO DO ANYTHING FOR ME. She moved my reservation to today without penalty or extra cost. I was able to check in early… it was just nice.
And it reminded me that «At the end of the day people won’t remember what you said or did, they will remember how you made them feel.» Maya Angelou
…It made me feel good that I didn’t have to put forth any effort for her to help me… she just saw a human being and helped…
I want to say this, performing the duties on your job description is doing the job that you’re being paid to do, but doing something that is not expected of you OR required of you, but helps the «customer» and doesn’t hurt the company… to me that’s CUSTOMER SERVICE. AND it becomes the foundation for retaining repeat customers.
Thank you from us!

The hotel was the best I’ve stayed in, in ages! It was immaculately clean and the front desk staff was so kind. My room wasn’t ready when I arrived a bit early, so they upgraded me free of charge to a suite. The suite was wonderful-​spacious with a door on the bedroom, away from restroom & living room. There are microwaves & refrigerators in the rooms, which makes utilizing their 24 hr snack bar convenient. Upon leaving, the front desk let me keep an item there for another person to pick up the next day. The single downside was that on a weekend day, the pool was closed for reconditioning. I highly suggest staying here!

Very quiet! Nice accommodations, amenities are the best. Great location, close to airport, I-​40, and Oklahoma City. Restaurants are near by, we has a great dinner last night. Room was terrific. Very friendly folks, helpful and quality service.

This hotel had the most amazingly accommodating staff EVER! They all went above and beyond to create a perfect weekend for a group of friends that all stayed there for a wedding. A+ service from beginning to end. I highly reccomend this Hotel for anyone in the area looking to stay!
Top notch Hilton Garden Inn crew!

I’m currently sitting in the lobby as we speak. I have never met sweeter workers in my life. The dark haired young woman behind the front desk is so sweet. The younger lady working as the waitress is also one of the sweetest people. Its almost 11pm and I have not felt pressure once that I needed to leave. In fact she told me I can stay as long as I need. Originally had a room at the howard johnson down the street. After being terrified to even get out of my car over there I came and got a room here last minute. Well worth the extra money! STAY HERE!

If I can’t get into the nearby Homewood Suites, my second choice would be this Hilton Garden Inn when staying in town. (I’m a Hilton Family chain user and usually stick to only Hilton hotels when traveling.)
It’s easy to find from the airport, located north of the airport, on the same street. Also, I like their comfy, Sleep Number beds and their buffet breakfast (free for HHonors Gold and Diamond members.) The staff have been welcoming and very accomodating these past few visits as well.
Extra perk: they offer free rides to and from the airport.

I am a big Hilton fan and stay with them most of the time on the road. This Hilton Garden Inn is very nice. They have recently upgraded the rooms with flat screens, new Sleep number (Type) mattress. Even while I was here they updated the Thermostat to a Digital unit. The staff is top notch and I will stay here again.

I stay at a lot of Garden Inns across the country, but this is the first time I’ve felt compelled to say anything about one. They are so consistent (and I stay at so many of them) it hardly bears writing a review in most cases.
Except this one. I have to say, while overall the hotel is just like any other Garden Inn, the staff here has been without exception among the best of any I’ve stayed at (many). Despite being a bit overwhelmed with stranded travelers, the staff really did a great job keeping up, staying positive and, I think, keeping everyone happy.
Kudos to the OK City staff.