I don’t ever write reviews but this was such a horrible experience I can’t not write one. First off we got there at the same time as two other customers and they both had their orders and left before someone even answered the intercom for us to order. This is about 10 minutes after we arrive only to be answered by the employees inside deciding to play intercom-tag with us while we are trying to order. They continue to laugh and talk so loud in the background that we have to repeat ourselves and have them repeat themselves a few times before we thought the order was right. WRONG. They bring us our order with two of our items incorrect and the girl begins to give us attitude as if we did something to get it wrong. We ask for a sauce that they clearly have but the girl insists they only carry ranch. My husband took a bite of his meal only for it to taste like it was old or had been sitting out for a couple hours and dried out. The manager reimbursed us and we found out that they do have the sauce. So either she lied, is lazy, doesn’t know that you go and ask if you don’t know the answer or just had something against us from the get go. Oh and the people that pulled up next to us after we had ordered our food, left before we even got ours. We didn’t even order that much or anything hard to make.
Stephen W.
Tu valoración: 1 Hernando, MS
Don’t order a BLT because they don’t know what the B stands for. on top of which I ask for extra. If I didn’t ask for extra I wouldn’t have had any bacon on it and the manager some woman didn’t have a clue when confronted about it. IDIOTS
Kay W.
Tu valoración: 1 Austin, TX
I don’t visit Odessa often, but this by far the worst Sonic I’ve been to. I placed an order and they got it wrong and was told, according to the manager, Joseph, he was too busy to replace the order and make the correct one. So I just requested my money back. I will never visit this Sonic again.
Dean H.
Tu valoración: 5 The Strip, Las Vegas, NV
This place rocks! Food is alway hot and fresh and the people are alway friendly! I would recommend there burgers and cherry limes!
Allan B.
Tu valoración: 4 Midland, TX
I am a big, No, Huuge fan of Sonic, I almost go to sonic every other day. I love most of the items on the menu. The Hamburger is still on top of my list of Best hamburgers ever. The breakfast burritos are suuper! The Coffee tastes just perfect, and better than Starbucks in my opinion The only down side to it, is 8 times out of 10 they get my order all wrong and messed up in this branch, and this is my only negative feedback about this sonic place.
